Led by Tim Schmidt, CEO
Delta Defense, LLC provides sales, marketing, operations and administrative support services to the USCCA and is a licensed insurance agency in all 50 states and the District of Columbia with its principal office in West Bend, WI. We Educate. We Train. We Save Lives.
5 recognitions across 4 years
Most Loved Workplace® Certified
Top 100 Most Loved Workplace®
Most Loved Workplace® Certified
Most Loved Workplace® Certified
Most Loved Workplace® CertifiedWe set “BHAG” goals (big, hairy, and audacious), and we don’t settle for average growth in our organization. We have a massive opportunity within our industry that is barely tapped in terms of our product, and we see it as our responsibility to increase that awareness as part of our mission to stop violent crime and SAVE LIVES.
We have several big initiatives in play to help us reach these goals. With that comes employee development and career opportunities. In our last all-employee survey, we had a 91% favorable score on the question “I am encouraged to be innovative in my job (trying new things).
Delta Defense continually provides employees with tools and resources for personal and professional achievement. We encourage all employees to create a dream board that identifies experiences, development, objects, and community goals they’d like to achieve. It is one of the most satisfying things we see when employees share their stories of crossing off an item from their dream board.
Delta Defense’s mission is not solely a poster on the wall but embodies all aspects of decision-making and initiatives at Delta Defense. We showcase that our culture is unlike other companies. It is refreshing for candidates to know that our core values drive us. We ask candidates to complete a core values essay as part of the recruitment process. This allows for mutual, true transparency and alignment.
Our Core Values include:
We believe in our inalienable right to self-defense.
We give a $hit.
Complancency kills.
We have a growth mindset.
We're built different.
Delta Defense's President, Mike Lowney, has received an outstanding approval rating from current and former employees. He leads with a simple philosophy: set the vision, build the right team, and trust them to execute.
Employees describe him as a leader who sets the vision, builds the team, and then gets out of the way, a player-coach who hires people better than himself and steps back to let them do the work. He makes daily rounds through headquarters to check in with employees at every level, and he's known for telling his team, "I'm weird, but you will always know where you stand."
That authenticity, paired with genuine trust in his people, defines how he leads. Mike carries forward the culture and mission that co-founders Tim and Tonnie Schmidt built, prioritizing Delta's culture and employee engagement every day.
The Voice of the Customer is a really important metric for our organization. The Voice of our Employees who create that customer experience is even more important. At Delta, several venues are available for feedback: Oh Sh!t Questions, Jam Sessions with our President, an "open door" access to Leadership and HR team members, and an employee survey called Employee Voice.
That respect for our people is the same respect we hold for our members, and in 2026, it showed up in real, tangible ways. We are always upgrading and member-obsessed, and this year that meant launching USCCA Law, giving members access to dedicated legal representation for the first time in the industry, and adding LifeLock to our membership benefits for identity and online protection. We also launched a company-wide letter-writing campaign, with team members across every department personally reaching out to our members.
Respect runs both directions here: we listen to our people, and our people carry that same care out to the members we exist to...
This year, we brought the Sheepdog culture to life. Built on employee input from every department, Culture 2.0 culminated in a company-wide event that brought team members from across the country to our headquarters in West Bend, WI! We had over 500 team members come to West Bend, Wisconsin, to celebrate, connect, and embrace our updated Core Values, and from that, our new belief system.
It introduced the Sheepdog framework, now captured in our playbook, "Built Different: The Sheepdog Playbook." The result was a renewed sense of purpose and belonging across the organization. It was not a corporate rollout. It was a declaration of who Delta Defense is and how we approach the future.
We know what got us to where we are today, needed to be redefined for the future. We embrace "always upgrading" and being "member obsessed." These are our two foundational principles that came from our Culture 2.0 Launch. It shows up in how we treat our members and our team.
We offer a competitive total rewards program. A few unique elements include: Employee Counseling—We have two full-time, on-site licensed mental health therapists available to all our employees for personal and professional coaching. We reward our team members who reach a milestone service anniversary with a bonus to use as they wish. The intent is to give them some funds to take time off and create a remarkable memory for/with their families after giving so much of their time to the company. It’s not required to be used for a vacation, though; they have total flexibility in how to use it. We have a charitable match program for all employees to a charity of their choice. Specifically, during our annual United Way campaign, not only does Delta match employee contributions, but the Co-Owners also match contributions, making the employee dollars have three times the impact. We provide a “Make It Personal Allowance,” which reimburses employees for home office improvements/items, fitness equipment/gym memberships, and personal or home protection items. Our annual company incentive bonus for employees who are not on a commission plan includes an individual performance factor in addition to company performance.
1) The Leadership is truly working from a Servant mindset.
2) The People truly care about each other.
3) The Mission aligns perfectly with my sheepdog mindset.
Manager of Others · 5 or more yrs
I love the warm atmosphere that rewards people for working hard, and this company provides many opportunities to not only grow professionally, but emotionally.
Sales · Front Line · 1-2 yrs
1. The leadership/vision of Mike Lowney and Tim Schmidt is extraordinary and inspiring.
2. Our mission is profoundly impactful, we make the world a safer, better place through our business products.
3. The growth and future of this organization are exciting, possibilities and opportunities seem endless.
Legal · Manager of Others · 1-2 yrs
For the first time in my lengthy career, now that I am at Delta, I feel my ideas are truly respected and I am heard by team members and leaders alike. The leadership fully embraces the very same values that they encourage throughout the company. There is no "do as I say and not as I do" like so many other companies I have worked for. I am blessed to work with some incredibly talented people who all truly care for one another and diplomatically hold each other accountable.
IT · 1-2 yrs
Culture, Impact on community / society, exciting and meaningful work
IT · Manager of Others · 3-5 yrs
At Delta Defense LLC, you're empowered to make an impact every day. We foster a collaborative and inclusive culture where your ideas are valued, and your growth is supported. Our mission-driven environment inspires our team members daily. We offer opportunities for continuous learning and development, ensuring you thrive personally and professionally. As part of our community-oriented team, you'll experience a sense of belonging and purpose. We are an organization committed to making a difference in people's lives.
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