Selfridges

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About the Company

Selfridges was founded by Harry Gordon Selfridge, changing the world of retail forever when the first store was opened on Oxford Street in 1909. Since then, the brand has opened three stores in Manchester and Birmingham.
Selfridges has been a key reinventor of retail with innovation across in-store experiences and brand partnerships with leaders in luxury. This includes Dior at Alto rooftop collaboration, the opening of Selfridges Cinema, and helping to launch industry disruptors and emerging retail innovators including Charlotte Tilbury and Pangaia.

A leader in sustainability, Selfridges launched its sustainability strategy with Project Ocean in 2011, a complete store takeover spearheaded by Alannah Weston that raised awareness of the issue of overfishing and ocean pollution. In 2020, the brand’s sustainable credentials grew further with the launch of Project Earth, marking a new chapter in the brand’s history – the start of a challenging yet vital journey to change the way we shop. The initiative builds on the industry-leading steps Selfridges has taken over the last 10 years to place sustainability at the heart of the business by committing to reinventing materials, models and mindsets underpinned by the Company’s commitment to Science Based Targets and to achieve Net-zero carbon by 2040 in line with the Paris Agreement.

Selfridges has been transformed in line with a long-term vision that harks back to the core principles of Harry Gordon Selfridge himself, whose high standards of style, service and desire to entertain run through each store today. Selfridges was named “Best Retailer” at the Positive Luxury Awards 2020, a “Best 25 Big Company To Work For” 2020 as awarded by The Sunday Times, and voted “Best Department Store in the World” at the Global Department Store Summits 2010, 2012, 2014, 2018. From weddings to the skate bowl, Selfridges continues to generate new ways to surprise and amaze its customers in London, Manchester, Birmingham and at selfridges.com.

Our Certifications

See what we've been awarded.

2022

Certified Company
Certified Company
2022

2021

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Company Headquarters

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Company Headquarters

Industry:

Retail


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Company CEO's name:

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Company Headquarters

Number of employees:

1001 - 10000

Life in our company

See What It Is Like to Work Here

Why Selfridges IS A MOST LOVED WORKPLACE®

Systemic Collaboration

EMPLOYEES COLLABORATE THROUGHOUT OUR COMPANY BY …

Whether you’re a champion of sustainability, wellbeing or our values, as a Selfridges team member we’ll enable you to improve the lives of our team members, our customers and the wider community by joining – or even creating – a community that helps you drive positive change. What’s more, our online platform, Yammer, makes it easy for people to stay connected, share information and celebrate successes.

Positive Vision of the Future

EMPLOYEES AT OUR COMPANY HAVE A POSITIVE VISION FOR THE FUTURE BECAUSE …

With a vision to reinvent retail, we launched our sustainability strategy, Project Earth, in 2020, with a bold commitment to change the way we shop and the way we do business by 2025. Built on three themes – driving a transition to more sustainable materials, exploring new business models, and challenging the mindsets of our partners and customers as well as our own teams – Project Earth is underpinned by our science-based targets as we look to a net-zero future.

Company Respect

WE SHOW RESPECT AND ENSURE THAT ALL VOICES ARE HEARD AND IDEAS ARE VALUED THROUGHOUT THE COMPANY BY …

At Selfridges, we foster a culture of community, inclusivity and feedback. We can only succeed by building a diverse and empowered team. We know our teams love our creative work environment and our forward-thinking, and we want to help them shine while remaining authentically themselves.

Company Support / Killer Outcomes

WE SUPPORT OUR EMPLOYEES IN ACHIEVING THEIR PROFESSIONAL AND PERSONAL GOALS BY …

At Selfridges we give all team members opportunities for self-development with a broad range of training programmes, covering everything from face-to-face workshops, to structured development programmes, handy toolkits and digital courses, as well as support with professional qualifications. Whatever your ambitions, we’ll help you be your best in your current role – and prepare for the next one!

Alignment of Values

OUR COMPANY’S VALUES ARE ALIGNED WITH OUR EMPLOYEES BECAUSE …

Working at Selfridges is not just about skills and experience, but about how you can live our values day in, day out. They’re the way we do things around here, so it’s important for us to hire people who have a real affinity with our brand.

Embrace every self
We embrace diversity and the differences that make us stronger
We actively work together to build and maintain inclusion and belonging for ourselves and our customers

Create the extraordinary
We celebrate creativity in all forms and perspectives
We bring ideas to life and help create extraordinary experiences

Lead with purpose
We make sustainable decisions that contribute to a better future
We are unafraid to act differently and boldly lead the way forward

Company Practices / Love

PROGRAMS AND PRACTICES WE GIVE TO OUR EMPLOYEES THAT CREATE A LOVED WORKPLACE ARE …

Since our launch in 1909, Selfridges has championed innovation, creativity and fun. We are active supporters of the most exciting emerging artists, designers and creatives working today, and a venue for some of the most amazing moments of retail theatre in the world. From exploding cannons of confetti to cabaret clubs, Selfridges has long been a destination to explore what’s at the forefront of fashion, beauty, food and more. We also invite our employees to be part of a wider community by joining – or even creating – a community that helps drive positive change inside and outside our business. What’s more, our online community, Yammer, makes it easy for people to stay connected, share information and celebrate successes.

CEO Strengths

OUR CEO SERVES AS A MODEL OF OUR COMPANY VALUES BY …

Under Andrew Keith’s leadership, Selfridges continues to pioneer an innovative and inspiring brand and experience driven offer across all touchpoints. He is focused on leading Selfridges into the future with creativity and sustainability at its heart and a clear ambition to change the way we shop and do business.

Benefits

EXAMPLES OF UNIQUE BENEFITS, BONUS, OR COMPENSATION WE PROVIDE ARE …

From financial rewards for all your hard work to wellbeing benefits to help you strike the perfect balance, we’re always looking for new ways to make the Selfridges team member experience the best it can be. And yes, that Selfridges discount is very handy indeed! We offer benefits that include bonuses/commission, life assurance, pension scheme, healthcare, discounted gym memberships, cycle-to-where schemes, a generous annual leave allowance and flexible working.

Our response to COVID-19

Our vision as a business to reinvent retail also inspired a change in the way we work. Through Future Workplace, we are reinventing the way we work to further enable us to be more agile, flexible and to continue to put our customers at the heart of our decision making. This includes adjustments to hybrid and flexible working, enabling our teams to meet and collaborate in new ways that continue to evolve.