Employee input from regular pulse surveys has helped us to drive our communication strategy, open opportunities for remote employees to be more engaged, inform many parts of our Learning & Development plans, and helps to identify where we have room to strengthen our tools and technology. Additionally, all employees are expected to have goals identified and reviewed quarterly at a minimum, along with an Individual Development Plan that helps to translate their learning activities into applied behaviors, skills, and capabilities in their role. This ultimately helps our people ‘have a say’ in their individual development and shape their own career.
To align our employees’ passion to our organizational goals, our Global Talent Development team launched the Learning Map Experience, a Cielo-led Strategy activation process, delivered virtually to bring our long-term strategy to life with lively discussion, gamification, and group activities. The sessions were hosted as 3-hour slots as an engaging and interactive space to align our people with Cielo’s vision and purpose. By connecting our people to Cielo’s vision and strategic objectives, in partnership with stakeholders across the business, they can see how their role contributes to the overall success of the organization.
We have regular ‘touchpoints’ throughout to ensure all employees are aware of the organizational activities and news, as we continue to work as a global business. It’s important that these communications are not completely one-way and encourage our people to join our interactive ‘Global All Hands’ calls for business and sector updates. We have recently relaunched our ‘Coffee Chats’ series – an informal space for our leaders to listen to employee’s thoughts on what is working well, and to identify challenges. All feedback we receive helps us to deliver and curate an environment for everyone to shine.
We have built our very own Cielo University to upskill and develop our talent whether they are new to recruitment, experienced in recruitment, new to leadership or experienced leaders. Cielo University offers a variety of on-the-job training programmes that are delivered through easily accessible multimedia learning tools, to ensure an inclusive reach for all our global employees and leaders. Outside of Cielo University, we offer a wealth of resources from live classes including Emotional Intelligence and Stakeholder Management, learning for all through our Learning Management system, Succeed, and partnerships with market leading experts – employees see personal progress first hand.
Our people are central to our culture, which is why with our recent brand refresh, we took the time to reflect upon what helps us craft our vision, and our company values are – PEOPLE (Partnering, Empowering, Original, Purposeful, Learning and Energizing). Going a step further, we celebrate people who are living and breathing our company values with the ‘Star PEOPLE’ awards, taking place in each of our Sector company calls, and Global ‘All Hands’ – an interactive and engaging meeting for all employees. These are intended to recognize individuals for going above and beyond in their performance and living our values.
The Talent Development team have fostered a partnership with Country Navigator – the market leader in offering learnings for cultural awareness, global leadership, DE&I, collaboration and more. We also encourage default meeting times of 25 and 50 minutes as an alternative to the usual 30 minutes and 1-hour sessions to give people a break between calls. The organization has several Employee Resource Groups that focus on specific interest and provide voice for key groups across the business. Access to these tools empowers and inspires our employees and leaders as they imagine better for themselves, our business, our clients, and our candidates.
Our CEO, Marissa Geist as well as our previous CEO and Founder, Sue Marks have continually led our passion for and commitment to equality and equity in the workplace, frequently commenting on gaps in the industry through whitepapers, reports and online articles. When our current CEO, Marissa Geist transitioned into her role last summer, she hosted in-person ‘Listening Sessions’ in each of our global regions. These served as a casual conversation to help Marissa understand what we can be doing to enhance employee experiences in these areas, and the feedback received was used as part of the organization’s strategic planning.
Offering the flexibility to work remotely and manage home life effectively is important to our global leadership at Cielo, and having the chance to rest and recharge for the work week ahead is vital to maintain our people’s wellbeing, which is why breaks during holiday periods are encouraged. We also offer a ‘Global Day Away’, Birthday and ‘Cielo-versary’ paid days off for all employees on their birthdays, anniversaries, and a companywide day off, chosen by Executive Leadership each year. It’s energizing to see how our people choose to celebrate this day – from cliff jumping to getting married!
Cielo is the world’s leading Talent Acquisition Partner. We deliver a better talent experience for everyone through Recruitment Process Outsourcing, Executive Search, Contingent Workforce Solutions and Consulting services. With our fresh approach – we design and build comprehensive, proven solutions inspired by technology to find and keep the unique talent that elevates our clients above the competition. With 3,600 employees serving 215 clients across 113 countries in 39 languages, our unified global footprint enables us to offer truly regional-specific solutions and fuel your competitive advantage.
200 South Executive Drive, Brookfield, Wisconsin
Staffing/Recruiting
Marissa Geist
1001 - 10000
