CieloX

Our people are central to our culture, which is why with our recent brand refresh, we took the time to reflect upon what helps us craft our vision, and our company values are – PEOPLE (Partnering, Empowering, Original, Purposeful, Learning and Energizing). Going a step further, we celebrate people who are living and breathing our company values with the ‘Star PEOPLE’ awards, taking place in each of our Sector company calls, and Global ‘All Hands’ – an interactive and engaging meeting for all employees. These are intended to recognize individuals for going above and beyond in their performance and living our values.

Our CEO, Marissa Geist as well as our previous CEO and Founder, Sue Marks have continually led our passion for and commitment to equality and equity in the workplace, frequently commenting on gaps in the industry through whitepapers, reports and online articles. When our current CEO, Marissa Geist transitioned into her role last summer, she hosted in-person ‘Listening Sessions’ in each of our global regions. These served as a casual conversation to help Marissa understand what we can be doing to enhance employee experiences in these areas, and the feedback received was used as part of the organization’s strategic planning.

We have regular ‘touchpoints’ throughout to ensure all employees are aware of the organizational activities and news, as we continue to work as a global business. It’s important that these communications are not completely one-way and encourage our people to join our interactive ‘Global All Hands’ calls for business and sector updates. We have recently relaunched our ‘Coffee Chats’ series – an informal space for our leaders to listen to employee’s thoughts on what is working well, and to identify challenges. All feedback we receive helps us to deliver and curate an environment for everyone to shine.

Employee input from regular pulse surveys has helped us to drive our communication strategy, open opportunities for remote employees to be more engaged, inform many parts of our Learning & Development plans, and helps to identify where we have room to strengthen our tools and technology. Additionally, all employees are expected to have goals identified and reviewed quarterly at a minimum, along with an Individual Development Plan that helps to translate their learning activities into applied behaviors, skills, and capabilities in their role. This ultimately helps our people ‘have a say’ in their individual development and shape their own career.

Offering the flexibility to work remotely and manage home life effectively is important to our global leadership at Cielo, and having the chance to rest and recharge for the work week ahead is vital to maintain our people’s wellbeing, which is why breaks during holiday periods are encouraged. We also offer a ‘Global Day Away’, Birthday and ‘Cielo-versary’ paid days off for all employees on their birthdays, anniversaries, and a companywide day off, chosen by Executive Leadership each year. It’s energizing to see how our people choose to celebrate this day – from cliff jumping to getting married!