6 Signs That Your Company Is a Most Loved Workplace®

We published our first Most Loved Workplaces® list in Newsweek last October. The list features 100 companies—of different sizes and from various sectors—that employees love working for – but what makes these companies so lovable to employees?
 
This article will outline the six key factors that have helped the 100 companies on Newsweek’s list become a Most Loved Workplace®.

1. Career Development is a focus.

Career Development is a focus.

One of the things that make a company a Most Loved Workplace—is leadership focuses on the career development of employees; it includes identifying and providing the most appropriate resources for it. 

Box

A company that epitomizes this is Box—it is big on employee career development, which has helped it rank as high as #21 on the Most Loved Workplace list. It makes employees feel loved and valued and motivates them to go above and beyond the call of duty, ultimately benefiting Box. The Internet Service Provider organizes a three-times-a-year Learn Fest program where workers are encouraged to develop career skills. There are also awards for going above and beyond and company-wide mental health days off. Focusing on employees’ career development is just part of what makes a company a Most Loved Workplace. There are five more that are equally important. 

2. People Value And Understand The Craziest Ideas In Your Company—And Use It As A Way To Make Even Better Ideas. 2. People Value And Understand The Craziest Ideas In Your Company—And Use It As A Way To Make Even Better Ideas.

The need for creativity and innovation is not limited to fields like R&D, marketing, or graphic designing. Instead, they are critical in all professions because business challenges often necessitate coming up with novel solutions.
A company encourages creativity in the workplace to develop workable solutions or create more happy and collaborative work cultures. A Most Loved Workplace looks to accomplish both.
When your company values creativity and accepts even the craziest of ideas from people at all levels of the organizational hierarchy, employees are more likely to think differently and try new things. During meetings, viewpoints and opinions of all kinds are openly understood and respected—no matter how “stupid” they may sound. Invite ideas that are crazy and acknowledge them by stating back what you heard. These ideas sometimes create an entirely new idea because they stimulate others’ creativity.
Besides experimentation, the creative process encourages employees to ask questions and evaluate challenges from several angles. These characteristics can aid in more productive thinking and teamwork, leading to the best ideas.

Deckers

A company that is the perfect example of this is the Apparel manufacturer Deckers; the company encourages employees to share ideas—no matter how crazy they sound—but it also directly funds some of them.
Employees at all company levels can join teams that propose their ideas to top executives, including the CEO.

3. Feedback Is Continuous and Not Just Once or Four Times A Year in Performance Reviews

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In the not-so-distant past, managers met with their staff once a year for performance reviews. Alternatively, employees would meet with their supervisors once a year or half-yearly. However, this did not affect employee performance.
As a leader, you’re more likely to forget what your employee did during the year, and your performance reports may skew by recency bias. Furthermore, your employees will not know what they did right and wrong. Fortunately, companies are now moving away from traditional performance assessments and starting continuous feedback to avoid this.

Fanduel

A Most Loved Workplace that believes in continuous feedback and practices it across the organization is the Online Sports Betting Giant FanDuel. Despite being a company known for hiring young professionals, FanDuel emphasizes succession planning. It is working towards this objective by offering employees continuous feedback and promoting from within.

4. The Values That On The Wall ARE Lived By Employees. And, It Shows.

4. The Values That On The Wall ARE Lived By Employees. And, It Shows.

A company that lacks core values isn’t truly a company. If you haven’t identified and created your company’s values with your staff, you cannot expect to build great teams, provide outstanding customer service, or foster innovation.
Your core values communicate what your company stands for, define your priorities, and direct your present and future activities. Your company’s values establish the framework for what the organization values most. It creates a shared goal for all employees to understand, strive for, by which to live.
Ensuring that your employees know and understand the company’s core values is a powerful mechanism for HR to put them to work. You’re more likely to have a Most Loved Workplace if your core values inspire and influence how your employees act.

Spotify

Spotify is a Most Loved Workplace that embodies this. The company expresses its mission and values regularly while soliciting feedback from employees. The company’s Passion Tour, which helps it build loyalty, focuses on communicating the organizational goals and values to employees. It allows Spotify to create a company culture where employer values align with the value of employees.

5. Leaders Value the Careers of Their Employees—and Give Resources to Help Them Achieve Their Goals Together

5. Leaders Value the Careers of Their Employees—and Give Resources to Help Them Achieve Their Goals Together

It is no secret that employee morale and productivity boosts with career growth. Paying attention to career development can help you attract and keep the best talent.
A growing number of studies uncover the key factors that make employees happy and engaged at work. It includes having opportunities for growth and development and empowerment to do your job. The best places to work for have leaders who value employees’ career growth and progress and provide them with the resources to accomplish their goals.
Despite the apparent benefits of career development initiatives for boosting employee confidence and participation, many organizations’ people development or talent management strategies focus entirely or primarily on aligning employees’ abilities to the organization’s needs or tasks. It does not work.
A “people’s policy” that integrates this approach with organized career development practices will better place your company to win the hearts and minds of your employees.
In the introduction, we already discussed one company that is big on employee career development.

Liveperson
Another Most Loved Workplace that wants employees to progress and get out of dead-end jobs is the Global Technology Company LivePerson.
At LivePerson, Employees do not get stuck in one job or career. Instead, they can switch roles and join different teams if they feel “stuck in their jobs.” Ideas flow freely at the company, and employees are not at risk of losing their job or having their ideas stolen.

6. People Work Together To Create New Products and Solve Business Problems

6. People Work Together To Create New Products and Solve Business Problems

One of the essential variables in a company’s success is whether or not its employees can work well together as a team. With rising competition, it’s become critical to promote teamwork across the organization to foster creativity in the workplace, boost productivity and build positive employee relationships. The Most Loved Workplaces are doing just that.
Compared to individuals performing tasks on their own, employees at Most Loved Workplaces who work in groups are more efficient and effective. Employees become more responsible due to collaboration, which helps boost motivation, especially when teams work remotely or virtually.
Employees on a team believe they are working for the greater good, which can motivate them to perform efficiently. They also recognize they can always rely on a colleague for assistance, and they are ready to repay the favor in the future if the need arises.

Sweetgreen

A Most Loved Workplace that genuinely believes in this is the American Fast Casual Restaurant Chain Sweetgreen. Virtual happy hours involving the organization’s founders, executives, and even outside guests, such as academics, aid in collaboration and developing a solution-driven culture.

Canon

Canon is another company that prioritizes and encourages collaboration and communication. The company’s corporate philosophy emphasizes working together for a common goal, which shows how vital communication and collaboration amongst employees are to the company. It is also a significant reason behind Canon USA’s success and why employees love working for the company.

Become the Next Most Loved Workplace® on the List.

The list of Newsweek’s Most Loved Workplaces honors firms that prioritize respect, compassion, and admiration for their employees in their business model, earning the love and commitment of their employees in the process. If you find that your company may fit this description, get certified for free and considered for the Newsweek Top Most Loved Workplaces list.

The Most Loved Workplace Leaders Show with Amy Errett CEO of Madison Reed.

About Amy Errett

Amy Errett is an American entrepreneur, venture capitalist and social-mission visionary. In 2014, Amy co-founded Madison Reed, a San Francisco-based at-home hair color company with co-founder Sabrina Riddle. A former Manhattan investment banker, Amy is considered to be on the leading edge of disrupting and successfully re-inventing existing business models.

Madison Reed is loved because...

Welcome to the club: The chief executive meets all new employees and top prospects. Early on, pandemic friendly, too: “Nobody…right now should worry about a paycheck” was the message.

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Amy Erret Serves as a Model of Madison Reed's Values because…t

Leading by example. David Walker is always genuine, forward-thinking and transparent, never asking his team to do anything he wouldn’t do himself, which allows him to be empathetic and understanding of his employees and agents.

 

Align Your Company’s Future with the Power of Neurodiversity

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It ain’t easy to talk about diversity. We sometimes walk on eggshells to avoid offense. But amid the talk about Diversity, Equity, and Inclusion (DEI), we must examine the power of neurodiversity. The COVID pandemic and “The Great Resignation” have presented opportunities to employ and optimize the power of neurodiversity.

Affirmative Action once ruled an organization’s population, assuming that numbers would level the social playing field. Organizations asked employees to admit their gender at birth, age, and racial/ethnic origin. Then, federal audits drove the organization to balance its workforce numerically. The mandate put historically divergent cultures in the same group topping off categories to please political constituents.

Affirmative Action’s statistical focus remains in place. However, many organizations have developed a new self-conscious awareness that diversity, equity, and inclusion can drive improved outcomes. Executive Leaders and Boards of Directors encourage DEI partly because it puts them on a moral high road. But too many of them task Human Resources with execution and walk away.

People of different backgrounds present challenges when an organization depends on values alignment and co-collaboration. But alignment and collaboration also can provide methods and experiences to navigate those same challenges. For instance, when we pursue DEI as avenues to differentiated inputs, just compensation, and collective intelligence, DEI cuts across barriers. We need to consider how the power of neurodiversity can drive organizations.

Understanding neurodiversity

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Temple Grandin is the noted Professor of Animal Science at Colorado State University and an outspoken advocate for autism awareness causes stemming from her personal experiences with the Autism Spectrum Disorder (ASD). She has been giving roughly the same TED Talk to audiences across the country since 2010. Others with ASD disagree with Grandin on some points, but she delivers memorable lines.

We must focus on recruiting, hiring, onboarding, and managing neurodiverse minds as part of DEI efforts. For this, we need a definition:

 

  • Genetics and environment have altered the development of brains in those diagnosed as “neurodivergent” or “atypical.”
  • Researchers have not identified a prototypically “normal” brain. However, untypical brain formations occur in neurodiverse brains when viewed alongside control studies of same-age/same-sex brains.
  • Diagnosed mental illness may require reasonable accommodation under ADA guidelines and coincide with neurodiverse conditions. However, the focus here does not include mental illness.
  • Depending on what we read, the neurodivergent class includes Autism, Dyslexia, Epilepsy, Tourette’s Syndrome, Anxiety, Depression, Down’s Syndrome, Migraine Headaches, etc. This broad categorization comes from what Jason Tougaw called “cerebral pluralism” in Psychology Today, a movement seeking political momentum.

We understand neurodiversity as a continuum, a still ill-defined spectrum of atypical cognitive traits and behaviors. The severity of many cases has caused indifferent but often cruel differentiation and bullying. With some misgivings, this consideration of the power of neurodiversity excludes those with profoundly disabling degrees of brain wiring. 

  • According to the CDC’s most recent report, 1 in 44 or 2-plus percent of U.S. people have identified as on the ASD. A new definition of the class and more aggressive testing may account for the increase.
  • The data covers reports through 2018, so it does not reflect the influences of the COVID pandemic. 
  • The Yale Center for Dyslexia & Creativity reports that 5 to 15 percent or 14.5 to 43.5 Americans have dyslexia, making reading, writing, and spelling difficult.
  • Dyscalculia affects 3 to 6 percent of the population, making calculation, measurement, and computation difficult.

Several implications may go unnoticed in these statistics:

  • We lack precise numbers on the prevalence of neurodiverse conditions among age groups. However, based on available statistics, we find atypical neurology occurs in more Millennials than in GenX or Boomers. Millennials may self-identify more readily, but with more than 15 percent reporting some disorder, it marks a significant workforce segment.
  • Eight hundred thousand children living with ASD in the U.S. will become adults in the next ten years. They will enter a workforce where, according to MarketWatch, “a whopping 85% of college grads affected by autism are unemployed, compared to the national unemployment rate of 4.5%.” 
  • Most individuals with one atypical cognitive condition also have another. This comorbidity complicates the management of when, for instance, an employee manifests as autistic, dyslexic, and ADHD.

Nonetheless, organizations should not recruit out of fear of what the workforce holds. They must recognize the potential and talent of workers, oddly reconfigured in behavior and functioning. Leadership must embrace reasonable accommodation in organizational behavior and functioning to provide a respectful and dignified work environment for all the people who can make a difference.

The power of neurodiversity

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Professor Grandin loves to point out that we would still be playing shadow games in caves if it were not for the atypical brains that created levers, wheels, and fire. 

Without referencing ASD “celebrities” like Bill Gates, Elon Musk, or Steve Jobs, Grandin notes that tech centers thrive on autism genetics. She encourages employers to recruit and manage the unique traits characteristic of neurodiverse brains. For example:

  •  Autistic adults approach tasks with a logic-based, laser focus. They appreciate rules and routines. They think in pictures, but the sensory overload from sound and visual distractions may rattle them.
  • Dyslexic adults think holistically. Struggling with spelling, they have learned to work outside the box. They excel in peripheral vision and enjoy participating in the Big Picture. Having wrestled with learning systems that do not understand, dyslexic adults show great empathy.
  • Dyscalculia makes computation difficult, but it relieves brains to focus inwards and creatively. They prove artistic and intuitive. 

We could go on, but we must dismiss labels like “high” or “low” functioning. Grandin calls ASD a “continuum.” Cassandra Crosman goes further, affirming, “The autism spectrum is not linear or binary [author’s bold text] or a sliding scale from low to high functioning, but is a range of needs and ability in executive functioning, verbal and nonverbal communication, motor skills, sensory sensitivity, perception, and social interaction.” And organization leadership must begin with this understanding.

Launching neurodiversity employment initiatives

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Organizational leadership must examine its goals and core values to ensure their alignment. Leaders across the C-suite and functional silos must clearly understand the desired outcomes and impacts of the organization’s work. Then, they can enable and empower HR to recruit, develop, engage, and sustain a workforce capable of killer achievements.

For some time, the best organizations have recognized the direct and indirect contribution of an integrated workforce. Strong organizations have profited from the talents otherwise differentiated by race, ethnicity, gender identification, age, and other protected statuses. However, they have only recently accepted the challenge of aggressively funding, recruiting, employing, and managing neurodiverse people.

SAP, Microsoft, Ernst & Young, JPMorgan Chase, Ford, Hewlett Packard, and Freddie Mac, among others, have launched initiatives to attract neurodiverse talents. Not surprisingly, they have secured support and advice to get it right. 

  •  Microsoft’s Neurodiversity Hiring Program urges neurodiverse candidates to submit resumes to a focused email address. They have a chance to demonstrate their value in non-conventional interview settings during an invitation-only four-day assessment.
  • Outside recruiters specializing in the preparation and placement of candidates include Potentia, Zavikon, and NeuroTalent Works. They use similar frameworks to find, place, and mentor workers.
  • Ameritrade, Key Bank, and Dell Technologies join dozens of other firms on the Neurodiversity Network. 
  • Goldman Sachs holds that “we believe who you are – including everything that makes you unique – contributes to how you add value to what you do.” Supporting that claim, the company offers a robust, paid, eight-week internship program in conjunction with Specialisterne, “harnessing the talents of people on the autism spectrum and other neurodivergent people.”

Amherst, Stanford, Yale, Cal State Chico, and Brown have launched neurodiverse initiatives. The Kinney Center for Autism Education and Support at Saint Joseph’s University offers majors with customized curricula. It has also dedicated a dormitory for neurodiverse residents and launched a minor “in managing neurodiversity at work to equip students to be future employers and future management professionals with the skills necessary to navigate the unique needs of a neurodiverse workforce.”

Managing neurodiversity

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Managing neurodiverse employees on teams, in unique environments, or among the rank-and-file comes with challenges and costs. If, for example, the organization wants to meet a diversity quota, it will not succeed if it does not also build constructive and empathic environments.

For instance, ASD workers may perform rote tasks on a factory floor with few errors. But managers and line supervisors must train the employees they interact with to respect their personhood and individuality. Usually, co-workers will become mentors and protectors.

Other contexts may present more complexity:

  • Attitude: Owners and senior stakeholders must give more than lip service to neurodiverse employment initiatives. Their language, communications, and actions must model the commitment. And they must require the same of managers everywhere.
  • Versatility: Organizations vary in size, purpose, and industry sector. They have no one-size-fits-all model, framework, or strategy. They may have trouble designing programs because neurodiversity has no finite definition or symptomatology. Because employees must self-identify as neurodiverse, many choose not to, preferring anonymity.
  • Support: Organizations should create Employee Resource Groups to support the needs of the neurodivergent community. Individuals may seek emotional, practical, and physical accommodation with the ERG’s help.
  • Scale: Planners should scale related initiatives. It helps everyone when the strategy for implementation and evaluation has a timeline and metrics. Only then can organizations push programs broadly and deeply.
  • Mentor: Organizations must promote practical and emotional mentoring. They offer psychologically safe ecosystems for neurodiverse workers. They may benefit from a conscientious manager or may need a “buddy.” Mentors must pair their interests and targets with their mentees, but they must also report successes and failures.
  • Outreach: Employers cannot sit back and wait for neurodiverse minds to apply. They must partner with specialized agencies, connect with college placement offices, and solicit employee referrals.
  • Train: Managers, supervisors, and co-workers need a break. Employers must provide training on the theory behind neurodiverse conditions. But they must also train in the practical handling of random and disruptive behaviors.
  • Assessment: Neurodiverse workers must have a chance to succeed. They respond better to clearly defined and modeled metrics. They see through a lack of transparency, so objective measures work best.

In general, neurodiverse people take great satisfaction in accomplishing tasks that make a real difference and accepting recognition for a well-done job. And that really is not all that different!

If you would like to get certified for free, start the process here now. 

Louis Carter is the founder and CEO of Best Practice Institute and the author of more than ten books on best practices in leadership and management, including Change Champion’s Field Guide, In Great Company, and Best Practices in Talent Management. Thought leaders and executives voted him one of Global Gurus Top 10 Organizational Culture thinkers worldwide

Leader Resilience Strategies and Interventions During Times of Crisis

Whether it is the Pandemic, War, or throughout any crisis in the history of the industrial world, there have been profound changes in how organizations conduct business. One of the significant changes is in leaders’ inability to be physically present in the workplace, with many employers switching to virtual workspaces where employees perform their job duties at home. This switch has enabled many organizations to survive the Pandemic by providing services that allow for financial viability.

There are considerable benefits of remote working during times of crisis. However, despite this survival, this presents challenges for employees who work from home because of decreased emotional connectedness through face-to-face interactions. Further, the paper argues that remote working can lead to a loss of emotional connection to others, with remote employees experiencing grief, using the Kübler-Ross (1970) Model of grief. Failure to connect emotionally can be easily remedied through specific interventions to create a working environment that includes positive group dynamics, co-creation, psychological safety, and a positive vision for what one must accomplish. In addition, by leveraging the theory of the Zeigarnik effect, we can help remote workers better understand the benefits of completing more tasks and goals as a method of stress reduction. And at the same time, it is essential for every organization to co-create its strategies and practices around the best working environments that produce the most positive working relationships and business outcomes. 

A great deal of research supports both a blended, remote, and on-site working culture. This paper contends that companies must deeply analyze employee desires to remain in remote working environments vs. on-site, and thus create either a blended or fully remote. For both working conditions, it is reasonable to assume that creating a positive emotional connection as defined in this paper is the best methodology to assist employees with the acceptance of the new working environment. The emotional connection intervention requires that employees and leaders engage in specific exercises to co-create their own desired future for their ideal working environment.

Emotional Connection and Working Differently

Research on remote working has shown that many leaders desire to work from home because it increases their flexibility in balancing work-family obligations (Grant, Wallace, & Spurgeon, 2013). However, a study by Lautsch and colleagues found that remote leaders still need social connections with their supervisors and colleagues (Lautsch, Kossek & Eaton, 2009). Remote leaders need frequent contact with supervisors to stay engaged and motivated (Lautsch et al., 2009). Mann and Holdsworth (2003) demonstrated the psychological impact of remote working in a qualitative study among 12 journalists. The journalists experienced a stress reduction yet reported feeling lonely and more irritable due to social isolation and the inability to discuss work issues with colleagues (Mann & Holdsworth, 2003). In the qualitative study by Grant and colleagues among remote leaders from different industries, they found that social interaction was a significant predictor of psychological well-being (Grant et la., 2003). The remote leaders strove to maintain communication with colleagues outside of work. Many of the leaders stated they would prefer to be in the office, as shown in a comment, “I’m probably a person who would enjoy coming more into the office rather than staying at home.” The participants also stated that it was challenging to have rich social interactions because many of the nonverbal cues became lost due to communication through social media (Grant et al., 2013). In their research on remote leaders, Dery and Hafermalz (2016) found that many remote leaders struggle with staying connected with colleagues to build a sense of belonging. Many of these leaders rose above this sense of isolation by using technology to maintain social connections with those within the organization (Dery & Hafermalz, 2016).

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Remote Working, Connectedness, and Grief

The Kübler-Ross Model of Grief helps us understand people’s emotional reactions when dealing with any change, whether the loss of a loved one or sudden changes in social and occupational life, such as the impact of the Pandemic. Kübler-Ross argued that people experience several stages of grief that are not necessarily linear and include: denial, anger, bargaining, depression, and acceptance (Kübler-Ross, 1970). Organizational scientists have utilized the Kübler-Ross Model in understanding organizational change. Deone Zell (2003) conducted a study within an academic setting among college professors. Professionals typically run universities in a bureaucratic environment, making them difficult to change. Zell (2003) interviewed professors in a physics department of a large public university and found that the changes and emotions felt within the department resembled many of the stages in the Kübler-Ross Model. The physics department was in decline with less federal funding and decreased student enrollment. This backdrop was the basis for the interviews. Professors experienced emotional reactions such as denial, with most physics professors refusing to acknowledge the decline in student applications to the physics program (Zell, 2003) shown in this comment “physics is still the most powerful education.” (p.79, Zell, 2003). There was anger against the decline in funding, with professors stating they were trying to push novel research but could not do so because of the lack of money. Once the realization set in, many professors resorted to bargaining through writing more proposals to get more funds. Still, once these efforts did not pay off, many professors became depressed, with one senior professor commenting, “Let’s face it. The era of big science is over.” Once the department accepted the changes, there was a shift to focus on new branches of physics, “with other physics branches fading out, we had to find something that was growing.” (p.84, Zell, 2003), and so the department shifted to biophysics.

The other challenge with dealing with a crisis such as COVID19 is that many employees experience job insecurity, particularly as businesses have furloughed or dismissed staff because of the economic downtown. Research on job insecurity, whereby people fear losing their job, is also related to several stages in the grieving process. In the beginning of a change that threatens job security, employees might feel threatened and deny it is happening, increasing anger (Noer, 2009). Additional research also suggests that when individuals experience organizational changes, this leads to emotional changes similar to grieving (Castillo, Fernandez & Sallan, 2018). In the study by Castillo and colleagues, they found that denial and anger appear together, with individuals also bargaining and experiencing depression. Individuals move between these stages, so the stages are not linear (Castillo et al., 2018).

Moreover, they added two new stages to how dealing with change is similar to grief, consisting of revising and deserting, and these two stages always last. When individuals experienced denial and anger, their relationships with colleagues and family members improved. However, during the depression stage, the relationships with family members deteriorated, but the ties with colleagues became more important to them, so these relationships improved (Castillo et al., 2018). 

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Specific Interventions

The research illustrates how it is essential to implement interventions that foster connectedness so that remote workers can sustain interactions with their colleagues. Organizations can implement interventions to create a culture of belonging, such as virtual group meetings that foster connection. These virtual team projects focus on innovation and developing new products, practices, and processes, and enacting leadership strategies that focus on having a positive vision for the present and future. 

The Zeigarnik effect suggests one way to help remote workers feel connected and be productive. The Zeigarnik effect demonstrates that individuals and organizations tend to recall incomplete tasks and wish to finish them to get closure (Burke, 2011). Consequently, organizations can empower remote workers better by setting goals that aim to complete unfinished tasks. In his article on the history of organizational development and change, Burke (2011) argues that a revolution needs to address four specific areas: loosely coupled systems, culture change, resistance, and leadership development. By specifying the four areas for improvement, Burke utilizes the Zeigarnik effect to persuade OD practitioners and researchers that there is a need to finish ‘unfinished’ business. We argue that the same requirements are present in remote working, especially during a crisis such as the Pandemic: positive group dynamics, co-creation, psychological safety, and having a positive vision for achievement.

Figure 1.1 Carter Resilience Strategy

Figure 1.1 Carter Resilience Strategy

Figure 1 shows the Leader Resilience Intervention model and the relationships between co-creation, positive group dynamics, psychological safety, and a positive view of the future. 

In terms of positive group dynamics, organizations can provide developmental sessions for remote workers to equip them with team member skills such as effective communication. Effective communication will ensure that virtual meetings create social interactions and discourse that empowers virtual teams. Organizations can set objectives that focus on innovation and creativity and build coalitions that engage in co-creation. To boost social connectedness, organizations can ensure and build policies and practices that foster psychological safety. Our research on emotional sentiment suggests that leader sensitivity impacts employee work behavior (Carter & Towler, 2020). Organizations must ensure that leaders are equipped with the knowledge, skills, and competencies to foster strong relationships in the workplace, especially when workers are remote and lack connectivity. Leaders can also play an essential role in sharing a positive vision with remote workers. Transformational leaders create a vision for their followers and guide changes through inspiration and motivation (Avolio & Bass, 1994). Organizations can equip managers with transformational leadership behaviors to be prepared to deal with remote working due to a crisis such as COVID19. The recent leadership models focus on embracing complexity through ensuring that leadership is “multi-level, processual, contextual, and interactive.” (Uhl-Bien & Marion, 2009, p631). Complexity theory focuses on social interactions within a network. For organizations to remain robust, it is important they leverage social connectedness by increasing social ties between workers at all levels, both remote and traditional. 

Conclusion

This review shows that a crisis such as COVID19 leads to employees feeling a lack of connection with their organization and can be likened to experience a loss such as during a bereavement. It is important to consider employees’ emotional reactions to change and sudden events such as the Pandemic in designing and implementing interventions to enable organizations to weather the storm. The involvement of leaders and employees in the process and creation of practices for remote working and the movement back to work is critical.

 

References

Avolio, B., & Bass, B. (Eds.). (1994). Improving Organizational Effectiveness through Transformational Leadership. Thousand Oaks, CA: Sage Publications, Inc. 

Burke, W. W. (2011) . “A Perspective on the Field of Organization Development and Change: The Zeigarnik Effect.” The Journal of Applied Behavioral Science 47.2 (2011): 143-67

Carter, Louis, Towler, A. J. (2020). The importance of organizational emotional sentiment: Development of a measure. Under review. 

Dery K., & Hafermalz E. (2016) Seeing Is Belonging: Remote Working, Identity and Staying Connected. In: Lee J. (eds) The Impact of ICT on Work. Springer: Singapore.

Grant, C., Wallace, L., & Spurgeon, P. (2013). An exploration of the psychological factors affecting remote eworker’s job effectiveness, well being and work life balance. Employee Relations, 35, 5, 527-546

Kübler-Ross, Elisabeth. (1970, c1969) On death and dying. New York: Collier Books/Macmillan

Lautsch, B.A., Kossek, E.E. & Eaton, S.C. (2009). Supervisory approaches and paradoxes in managing telecommunication implementation. Human Relations, 62, 6, 79, 827.

Mann, S. & Holdsworth, L. (2003). The psychological impact of teleworking: stress, emotions and health, New Technology, Work and Employment, 18, 3, 196-211.

Noer, D. M. (2009). Healing the wounds: Overcoming the trauma of layoffs and revitalizing downsized organizations. San Francisco, CA: Jossey‐Bass.

Uhl-Bien, M., & Marion, R. (2009). Complexity leadership in bureaucratic forms of organizing: A meso model. The Leadership Quarterly, 20, 631–650.

Zell, D. (2003). Organizational Change as a Process of Death, Dying, and Rebirth. The Journal of Applied Behavioral Science 39, 1, 73-96.

If you would like to get certified for free, start the process here now. 

Louis Carter is the founder and CEO of Best Practice Institute and the author of more than ten books on best practices in leadership and management, including Change Champion’s Field Guide, In Great Company, and Best Practices in Talent Management. Thought leaders and executives voted him one of Global Gurus Top 10 Organizational Culture thinkers worldwide

Have Genuine, Not Controlling Conversations

Every leader can establish an abundance mindset that allows for innovative thinking, advancement, and constant self-improvement through genuine conversations. Unfortunately, today, most leaders—or managers—are not built that way. In this blog, you will learn how to use the power of conversation to listen to, support, understand, challenge, and inspire your followers.

Since the beginning of time, it has been deeply ingrained into our minds that we need to control others to get our way—or an entire group of people—through controlling questions.  

Instead of using leading and controlling questions, have a conversation where you ask genuinely curious questions to team members. Controlling Conversations prevent you from listening to what others have to say. A Controlling Conversation can be detrimental to both the development of your team and the growth of your company.

When company leaders cannot hear their team members’ voices, serious strategic failures are likely to occur.  Be genuinely curious in your questions rather than leading and manipulating people with your questions to get the very best outcome. 

Do you remember the last time a controlling team member said, “Yeah, that’s not going to work here” after hearing a new idea in a team? That person tends to ask a controlling follow-up question, “What ways can we do it my way?”  Ring a bell? It is one of the most destructive things a team member or leader can do. 

The functional way to do this is: 

1. Let me understand your idea better. It sounds like it has some merit to me. I just need a little more context because that is how I think. 

2. How does it really work? What should we do? (These are clarifying or challenge questions). 

3. So, is this what you mean? Let me explain what I’ve heard (These are mirroring questions). 

4. The group can better come to a conclusion on what is right. 

Why Having Genuine Conversations with Employees Is No Longer an Option but a Necessity

why moving

In recent times, the command-and-control management approach has become increasingly unviable. Globalization, technological advances, and shifts in how businesses create value and engage with customers have all reduced the effectiveness of a top-down, authoritative leadership style.

What will fill the void left by that model? The way leaders manage conversation within their organizations—how they control the dissemination of information to, from, and among their employees—is part of the solution. 

Conventional workplace interaction must give way to a livelier, refined process. Most importantly, it must be a process focused on enabling genuine conversations with your team and the organization as a whole. That is what is lacking amongst many organizational leaders today.

A significant reason for this is that their conversations have an element of control, even if your intentions are good. According to my friend and renowned Executive coach and author Marshall Goldsmith, “Yes, but,” or “however,” at the start of response is like saying, “you’re wrong, and I’m right.”

No matter how many nice appeasing phrases you throw in to affirm the other person’s feelings, when you begin a conversation with ‘no,’ ‘but,’ ‘however,’ or any variation of the same, you are telling the other person that they are wrong. It is how all-controlling conversations with employees or subordinates begin.

It is not only a matter of self-improvement in communication skills; every leader should manage a genuine conversation. Leadership is ineffective unless it generates positive energy capable of producing new leaders.

True leaders can harness the transformative potential of face-to-face and virtual conversations in their daily work to deepen relationships and influence, inspire, and learn from others. 

The goal of a leader using genuine conversations to communicate with employees is to involve the entire group in an autonomous liberating process rather than to establish themselves as the pinnacle of a hierarchical pyramid. 

It is a process where everyone accepts complete responsibility for the team/organizational success, as exemplified by the MathWorks case study in my book, Best Practices in Leadership Development. MathWorks, a leading software developer and provider of technical computing technology, sent out an informal survey to all employees, asking them to name the company’s biggest internal headache. The Operations department came out on top by a long shot. 

Elizabeth Haight, Vice President of Operations, and her team assessed the situation. The procedure was disjointed. Each staff member functioned as a self-contained unit, responsible only for their territory. Nobody asked for assistance or felt obligated to cooperate. 

Haight and her bosses agreed that the situation had deteriorated where small changes were no longer effective. They wanted to try something different and were encouraged by the executive group’s support. 

They considered the 4-player team roles: Mover, Supporter, Challenger, and Mover to assess the current structure and where it lacked. The MathWorks had started to show increasing signs of a hierarchy-based, compartmentalized, or closed culture, typical of a dynamic company.

Companies either become more bureaucratic at this point, or they develop facets of open culture to bridge the gap between random and closed. However, “Change is good,” the company’s motto, showed that MathWorks had an entrepreneurship culture.

Luckily, the values of innovation and risk-taking prevailed. Operations management decided to create a cross-functional team structure with the backing of the executive group, an excellent example of the open system. 

The new random-open system was a hit with the department. It was a joy for people to bring their “issues” to the managers’ attention. The triage unit worked tirelessly to remove all barriers and justifications for change and reinforce the new way of working that encourages and facilitates genuine conversations between managers and their teams. The results of this change were evident within 30 days.

How to Have Genuine Conversations with Your Team

genuine conversations

Genuine Conversations focuses on self-awareness, openness, ethics, and a healthy relationship. With that as a foundation, the leader’s envisaged conversations can focus on the following areas of empowerment: 

Inspire
Discover
Lead
Support

These are the critical areas where a conversation can genuinely make a difference because they reflect the needs that we all expect our leaders to meet. With this in mind, you need to approach conversations with employees/subordinates in the following way to ensure these conversations are genuine-enough to inspire, lead, discover, or support your followers.

Question/Challenge With Genuine Curiosity (And Not For Power or Control)

Question/Challenge With Genuine Curiosity (And Not For Power or Control)

Active/Action questions/questioning was very popular in the 90s and 2000s and lost their way because they became abusive. Abused by people who thought they could control people and dialogue with questions. Have you ever known a colleague to ask a question that directly leads you to the very thing they are trying to tell you to do? “What would happen if you did it this way?” “Yes. Go ahead, do that. If you did <xzy> that would be great.”. How about when a colleague passively-aggressively tells you that something will never work because they don’t have the time to do something innovative. You found the controller. 

The CORRECT way to question is through genuine curiosity. Genuine curiosity is when you genuinely want to understand more. You genuinely want to learn more about something. It does not have anything to do with leading you toward your question. “Tell me more about what you mean when you say…”  What does that mean for <xyz>?” “Where there be a potential impact?” ‘If so, let me understand more about it.” Or, “The way I may see it rolling out the way you are proposing is <xyz>. Is it possible that <xy>z may happen?”

Mirror Back People Genuinely

Mirror Back People Genuinely

Explain what you heard the other person or group or an individual is saying on your team. Take the time to truly understand the other person’s point of view and wisdom. If they have experience and knowledge, give yourself and the other person the respect to understand before being understood.

You will likely look like a total jerk if you do not do this. The opposite/disabled form of mirroring is showing you understand just for the sake of giving lip service to that person. You are doing it for effect rather than genuine care for the idea.  “We are both concerned with…” I see that your point is…” are example mirror statements. 

Support

Support

You don’t have to be in control of the idea all the time. Show the areas you support the vision and offer more guidance and ideas to make it tremendous and potentially move to a result. 

There are often better ideas out there that deserve merit. If everyone controlled and “led” all the time, we would never conclude with honor and dignity. You would be an oligarch or dictator. This kind of leadership does find its way into companies. Don’t be that person.  Use acknowledgement to show you are receptive to an idea in a genuine manner.  “I see your thinking.” “I understand your point” are all potential supporter statements. 

Mover

Mover

Moving has a role in every meeting and conversation. You are dictating the move without first 1, asking with genuine curiosity, 2, expressing some possible challenges you may perceive for others’ consideration, 3. Supporting, and 4, mirroring for understanding. Just because you are the project manager does not mean you have to control the entire group. It’s quite the opposite – you must facilitate understanding – not control the group for your political gain.  “It would be so wonderful if…” “I think it would be great if we…” and “Let’s start right away. What dates are good for you?” are wll mover statements

Final Word

A leader who focuses on having Genuine Conversations empowers their teams and sets off a chain reaction: they take the first step when leading, motivating, discovering, or facilitating others, and the impacts of their actions don’t end there. The counterpart who is a part of an effective genuine conversation learns from it, embraces the values passed down, and spreads them to the rest of the team. In the absence of any of these roles, you are officially in a dysfunctional team or relationship. If you continue this conflict, bring in a trained mediator or facilitator.

If you would like to get certified for free, start the process here now. 

Louis Carter is the founder and CEO of Best Practice Institute and the author of more than ten books on best practices in leadership and management, including Change Champion’s Field Guide, In Great Company, and Best Practices in Talent Management. Thought leaders and executives voted him one of Global Gurus Top 10 Organizational Culture thinkers worldwide

What’s Love Got to Do With Your Company's Culture? EVERYTHING!

Love refers to a profound sense of connection. We juggle innumerable uncomfortable decisions and moving components on the route to realizing our aspirations as entrepreneurs, whether crowdfunded or venture-backed. 

But, at our core, love is what motivates us all: a deep sense of attachment to a purpose or concept that encourages us to take risks and put ourselves on the line, as well as the fortitude to build something from the bottom up. 

In the workplace, a culture of companionate love — showing warmth and empathy — can ensure greater staff motivation and engagement, whereas a culture that opposes such emotions leads to dissatisfied employees and customers. 

Love must run through the veins of your company, not just its executives if you want to succeed as an organization. The same passion that motivated you to start must reflect your vision, operations, and, most importantly, your company culture.

Is The Idea of a Loving Company Culture Far-Fetched?

Is The Idea of a Loving Company Culture Far-Fetched?

Although the consensus today recognizes the role of emotions in motivating (or demotivating) employees, the word “love” does not appear much in management literature. Daniel Goleman and others have promoted the importance of emotions in successful leadership. However, even in emotional discussions, the word ‘love’ is rarely mentioned. Is there love at work? Quite the contrary: most businesses have policies against such behavior, but should it be that way? Well, not in the romantic way – but what about a companionate way?

Companionate love, described as emotional attachment, compassion, care, and empathy for others, has been shown in research by Wharton faculty that focuses primarily on the health care industry to impact employee satisfaction and productivity. 

Employees were more involved, less emotionally drained, and satisfied with their jobs in firms with a companionate love culture. They also performed better in teams. 

A culture of companionate love resulted in more happy emotions (as rated by staff), greater contentment, and a higher quality of life for customers – in this case, patients and their relatives. When such a culture prevailed, patients’ families were more likely to advocate for the healthcare facility.

While the healthcare field may be one in which companionate love could play a role, some may doubt its application to other fields. However, the association between employee/customer happiness and compassionate love repeats when extended beyond health care to over 3,000 personnel in different industries.

One example of this in the real world is SAP America which has a “culture of kindness.” It is a culture that encourages leaders—including the CEO—to respond with empathy and an open mind to every employee who reaches out to them.

It shows that when companionate love is fostered and developed as part of the company culture, it directly impacts employee and customer happiness, minimizing staff turnover and increasing customer loyalty.

When You Show Employees Love, It Improves Their Performance

When You Show Employees Love, It Improves Their Performance

The way you treat your employees directly impacts the long-term success of your company. Employees who feel loved are more likely to devote themselves to their work and stay with your company longer – in fact; they are 2-4 times more likely to remain at the company and produce more (voluntary discretionary effort) when they feel loved. 

It leads to a better-trained workforce and a lower attrition rate, both of which boost your bottom line significantly. It also helps you become highly marketable to new candidates and fill spots rapidly with the best available talent. The following are some reasons to have a loving company culture.

Become Highly Marketable To New Candidates and Fill Spots Rapidly With the Highest Performing Employees

Become Highly Marketable To New Candidates and Fill Spots Rapidly With the Highest Performing Employees

Company culture is crucial in differentiating your company from the competition and attracting new employees and customers. It means that management and employee behavior and communication are critical. Although most firms have written policies in their handbooks, actions frequently speak louder than words. 

Does your company celebrate diversity, give respect to employees’ opinions, and provide them with security and a sense of purpose? When senior management embodies these ideals, they tend to function well. It is vital to becoming a Most Loved Workplace. 

A Most Loved Workplace is focused squarely on the degree to which employees have a positive feeling about their employer.

Employees who enjoy working for a company are up to four times more likely to be extra productive. Not unexpectedly, those same employees tend to stay put, reducing turnover.

What are the two most important factors contributing to this type of employee loyalty? For one thing, they get respect from their superiors. From the perspective of the workforce, it’s also critical that their employer “practices the morals and ideals it promulgates.” 

Diversity—both in terms of gender and ethnicity—is also essential. It signals to employees that the company is open to hearing all ideas and opinions no matter what the source.

Fresenius Medical Care is a company where leaders embody these ideals. Everyone at this kidney disease-focused health care company places a premium on diversity, equity, and inclusion (DEI). Staff members nominated the firm’s first DEI leader rather than recruiting them.

Put these things into practice to show employees some love. Employees will share their feelings with the rest of the world, whether through the company website, reviews on Glassdoor/Indeed/etc., personal blogs, social media, or other mediums.

Discover the Best and Next Practices To Increase Employee Performance, Retention, and Sentiment 

Discover the Best and Next Practices To Increase Employee Performance, Retention, and Sentiment

The traditional divide between working in an office and chilling in bed has disappeared in today’s digitally connected, post-COVID-19 world. Employers who want to get the best out of their employees should provide a flexible work arrangement that meets their needs. 

It may imply a more relaxed working atmosphere, with the option of flexible working hours, taking breaks at a preferred time, and the flexibility to work from home. But you can only know what your employees want if you have a loving company culture that encourages workers to share their thoughts and opinions on all matters that affect them.

Bunge, for example, promotes such a work culture by emphasizing employee autonomy. The organization has open workspaces that help with collaboration and break down barriers. It’s what Bunge refers to as a “borderless atmosphere.”

Reflect and Connect With Like-Minded Professionals on Essential Ways to Become a Most-Loved Workplace 

Reflect and Connect With Like-Minded Professionals on Essential Ways to Become a Most-Loved Workplace

Positive work environments, professional advancement, and social responsibility programs are becoming more important factors in deciding where to work. 

Box, an internet service provider, is a company that has adopted these practices. It helps build a workplace culture where everyone feels loved and valued. Workers are encouraged to develop career skills during the three-times-a-year Learn Fest program. There are also awards for going above and beyond and company-wide mental health days off. 

Employers must ensure that they have a strategy in place to establish a loving workplace culture that appeals to both existing employees and potential new hires due to this shift in attitudes. Having a culture based on the love of employees in place at your organization will allow you to reflect on your processes and connect with like-minded professionals to find ways to become a most-loved workplace.

Final Word

Although these are just a few suggestions, they will serve as the foundation for creating a company culture that demonstrates unusual love to workers in tangible ways. Because love has everything to do with your company culture, it may well be time to review your existing employee engagement strategy and connect with each person on a spiritual level.

If you would like to get certified for free, start the process here now. 

Louis Carter is the founder and CEO of Best Practice Institute and the author of more than ten books on best practices in leadership and management, including Change Champion’s Field Guide, In Great Company, and Best Practices in Talent Management. Thought leaders and executives voted him one of Global Gurus Top 10 Organizational Culture thinkers worldwide.

The Most Loved Workplace Leaders Show with David Kessler CEO of CohnReznick

About David Kessler

David Kessler, CPA, is the Chief Executive Officer of CohnReznick with responsibility for overseeing the strategic priorities, operations, people, and client service initiatives for the firm. In this capacity, he works with the Executive Board and other firm leaders to realize CohnReznick’s sense of purpose: creating opportunities for our people, making a difference for our clients, and strengthening our communities. David has over 30 years of experience providing audit, tax, and management advisory services to the real estate and financial services industries, representing clients nationally.

Before his election as CEO, David was Managing Partner – Real Estate Industry where he oversaw the firm’s largest practice group consisting of affordable housing, commercial real estate, construction, corporate real estate, and tax credit services. As a community development leader, David represented lenders, developers, syndicators, private equity funds, institutional investors such as life insurance companies and pension funds, asset management companies, property management companies, REITs, and loan funds. His work included assisting clients with a variety of tax incentives and credit programs including low-income housing tax credits, New Markets Tax Credits, historic tax credits, energy credits, and Opportunity Zones.

David designed and has taught a real estate accounting graduate-level course at Georgetown University’s School of Continuing Studies and the University of Maryland’s School of Architecture, Planning, and Preservation as part of each university’s graduate degree program in real estate development. He has been a frequent speaker at real estate industry conferences throughout the country.

CohnReznick is loved because...

Executives spend a good bit of time developing coursework and on-the-job learning experiences for its employees. How else to cultivate industry expertise? No meetings on summer Focus Fridays.

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David Kessler Serves as a Model of CohnReznick's Values because…

Leading by example. David Walker is always genuine, forward-thinking and transparent, never asking his team to do anything he wouldn’t do himself, which allows him to be empathetic and understanding of his employees and agents.

 

Five Ways to Foster Love Over Hate At Work

If you have ever worked in an office, you have probably met a coworker bully — that obnoxious person whose irrational or downright inappropriate behavior disrupts your productivity and morale and everyone else.

You have likely had to work with a difficult or even despised individual: whether it is that supervisor who is visibly upset when you don’t conform to their demands; the coworker who never provides you with enough information to complete a group project; the business partner who is constantly undercutting your negotiations; or the perpetually unhappy work neighbor who expresses dissatisfaction regularly. 

Although your unfriendly colleagues are small in number, they can consume a significant amount of your time and energy, as per Christine Porath, a business professor at Georgetown University and writer of Mastering Civility: A Manifesto for the Workplace.

Porath and Christine Pearson, an Arizona State University management professor, interviewed nearly 800 workers in 17 industries to better understand the consequences of workplace incivility. Their findings show that a lack of respect directly impacts employees’ performance. Many times this lack of respect comes from a workplace bully.

Experts, however, believe there is reason to be optimistic. Understanding why the office jerk persists in pushing coworkers the wrong way and learning how to tackle the annoying individual can make the workplace more tolerable. The following are five ways to overcome Jerk Coworkers and Partners who block you.

  • 1. Call Out the Bully on Their Bad Behavior

Confrontations are not everyone’s cup of tea. Working with office jerks can be exhausting, so most of us try to ignore them. The workplace jerk, although ubiquitous, is rarely challenged.

Experts believe that if more employees called out office jerks for their terrible behavior, ranging from poor office behavior to downright bullying, the workplace would function much more smoothly.

Such confrontations frequently have the reverse impact of the intent, causing rifts rather than allowing honest and fruitful discourse to take place. However, experts claim that confronting the office jerk might work wonders if done correctly.

One way is enforcing behavior standards in the workplace and then penalizing/openly calling out an employee who does not follow them. However, it is essential to avoid personal attacks when calling out a bully on their bad behavior. Your goal is to stop their bad behavior and not indulge in a duel with them.

2. Focus on Controlling Yourself, Not the Bully

It is tempting to expend a lot of energy expecting that your boss or business partner would suddenly become more helpful or that your coworker would stop ranting in meetings. Still, you have no control over what other people do. Such idealism will only waste your time and energy.

While you do not influence other people, you can control how you react to them. Put your efforts into taking constructive action, whether speaking up or staying calm and collected. Bullies naturally want your attention and to get a rise from you. Please don’t give them a reason to believe they have hurt you. 

3. Enlist Help

At work, everyone should form alliances with peers and persons above and below them who can act as advocates and champions for them.

Please talk with your supporters to see what they can do to assist you, whether merely validating your viewpoint or speaking on your behalf. Of course, you may need to raise the matter to a higher-ranking employee or HR. But first, you owe it to the relationship to seek an informal resolution.

4. Establish Healthy Boundaries

It is critical to set healthy limits that spell out your expectations. For example, you can say, “I was speaking, and you interrupted. I will continue and finish what I was saying” if you are interrupted in a meeting by a jerk coworker.

Individuals who are not used to having their boundaries set for them are likely to become upset. Or if a coworker regularly comes to you with trash talk, tell them, “This seems like gossip, and I do not want to listen to it.” Setting rigid boundaries will save you time and stress in the long run.

  • 5. Practice Healthy Coping Skills

Even if you establish reasonable boundaries with challenging coworkers, they can sap your mental energy. Use good coping techniques to help you stay strong.

Take better care of your health. It’s challenging to stay mentally strong when you mistreat your body for unhealthy drinks, insufficient sleep, or junk food. So, make sure you indulge in only healthy activities to cope with the behavior of the jerk coworker. Try different coping methods, including mindfulness and meditation, to find out what works best for you. It will serve you well.

Final Word

Finally, ensure that your core values are fully integrated into your hiring and assessment, performance management, and recognition programs to ensure that bullies change or ultimately leave the company.

If you would like to get certified for free, start the process here now. 

Louis Carter is the founder and CEO of Best Practice Institute and the author of more than ten books on best practices in leadership and management, including Change Champion’s Field Guide, In Great Company, and Best Practices in Talent Management. Thought leaders and executives voted him one of Global Gurus Top 10 Organizational Culture thinkers worldwide.

14 Best Companies Employees Love

Long periods of inactivity. Employees who felt alone and overworked. COVID brought a lot of new problems with it. Despite this, there were some businesses that not only made it through but also became role models.

Today, many organizations are considering ways to deliver genuine value to retain top employees in the age of the Great Resignation. Employers must differentiate themselves in an employee-driven labor market.

The need for companies to be ‘loved’ by their employees has never been greater. The workplace has been turned upside down by COVID-19, and the relationship between workers and management has never been tenser. According to the United States Department of Labor, 11.5 million people resigned from their jobs in the second quarter alone.

However, many employers fail to understand that being a ‘loved workplace’ is not the same as employees receiving benefits for a “job well done.”

The message appears to be clear: businesses that treat employees well even in difficult times will attract the best and brightest, even when the talent war gets hot. The degree to which workers feel a sense of love for their employer is the focus of a Most Loved Workplace. 

Here are some of our Top 100 Most Loved Workplaces that have maintained a love for their employees as a center of their business model.

SAP America

SAP America has a “culture of kindness.” Every employee who contacts the CEO, for example, receives a response. The pandemic mental health day that started at the outset of the COVID-19 outbreak will also continue, with an additional ten days added in case of a crisis.

Deckers

Based in Goleta, CA, the apparel and fashion brand relies on employees’ creativity to grow and get ahead of the competition. Workers are encouraged to suggest ideas for direct investment from the top. The leadership team, which includes the CEO, considers ideas from teams of employees from various levels before deciding which ones to pursue further.

Capgemini

At this New York-based consulting firm, employee-created institutions in technical skill areas are vital for training. An open-door policy means that anyone can schedule an appointment with the CEO.

IBM

It may be hard to believe, but Big Blue’s employees—and outsiders—are encouraged to contribute regularly. The company’s 72-hour Innovation Jam, for instance, frequently resulted in the birth of new businesses.

Zebra Technologies

At this company, an opportunity is equal to loyalty. The Zebra Network (ZEN) assists workers in developing skills on their own time, which Zebra hopes will lead to development in their careers.

IMAX

The company provides employees with incredible opportunities and the liberty to collaborate with other entertainment creators. Good perks include limitless sick time and a monthly lifestyle stipend.

Autonomous

Failure is not something to be afraid of in this environment. Failure is a chance to learn, develop, and progress. They put what they preach into action—and push themselves to new heights.

Nielsen

Internally, Nielsen promotes and supports employees to look for professional development possibilities within the organization. Also, the company’s Smart Work initiative emphasizes health and wellness.

S&P Global

All employees have access to coaching for professional and personal growth. As a result, the staff is heavily tenured. The following statistic is noteworthy: 7% of left employees have returned.

Ryan Specialty Group

Workers at this Chicago insurance agency are encouraged to let their imaginations run wild when they have a brilliant idea. The organization claims that the phrase “It’s not my job” will never be used in the workplace. Mentorship is a continuous thing at the company.

FanDuel

Even though the company is still relatively new, succession planning is a significant thing. To fill unfilled roles, there is continuous feedback and promotion from within.

Navy Federal Credit Union

Employees who desire to gain new skills are provided training and assigned tasks to help them advance in their professions. Bonuses and compensated volunteer time are both desirable.

Hasbro

Do you want to advance in your career? There are numerous chances to collaborate across disciplines to break down traditional silos. Bonuses are also given for things like bringing the company’s principles to life.

Custom Ink

The organization gives workers two-to-three month rotations in various business divisions to keep things exciting and personal growth going. It also aids in teamwork.

Final Word

The companies listed above are for you looking if you are looking for companies where your personal and professional values and vision align with the company. These companies can also help you if you’re an executive looking to improve your performance and build a happier and more productive workforce. To find other companies with similar benefits, you can refer to the list here.

The Most Loved Workplace Leaders Show with David Walker CEO of Triplemint

About David Walker

David Walker is the co-founder and CEO of Triplemint, where he leads the team’s mission, vision for the future, business strategy, and culture.

Always an entrepreneur, David left Yale University to become the Director of Marketing at the tech startup YouRenew.com, where he developed and led marketing and business development strategy. YouRenew was acquired in 2014 by Clover Wireless.

David completed his B.A. in Political Science from Yale University. While there, he became a national champion rower, earning honors as the captain of the Yale Lightweight Crew Team.

Triplemint is loved because...

All-hands meetings end with a brainstorm to solve a big challenge. Focus on developing employees so they can eventually take on larger roles. Founders gave up salaries in 2020 to avoid layoffs.

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The Most Loved Workplace Leaders Show with David Walker CEO of Triplemint

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David Walker Serves as a Model of Triplemint's Values because…

Leading by example. David Walker is always genuine, forward-thinking and transparent, never asking his team to do anything he wouldn’t do himself, which allows him to be empathetic and understanding of his employees and agents.