Top 10 Global Most Loved Workplaces®

Creating Exceptional Employee Experiences in today’s competitive job market, attracting and retaining top talent is crucial for organizations aiming to thrive. Beyond competitive salaries and benefits, the most successful companies understand the importance of fostering a positive work environment and prioritizing employee well-being. Newsweek has recently released its list of the Top 10 Global Most Loved Workplaces®, recognizing companies that excel in creating exceptional employee experiences. Let’s look at these organizations and their innovative strategies to ensure their employees love where they work.

Here are the Top 10 Companies That Made it to the Top 100 Global Most Loved Workplaces® in Newsweek. 

  1. HLB International
  2. Certinia
  3. Experian
  4. Warren Investments
  5. On
  6. Pestana Hotel Group
  7. Celigo
  8. Turo
  9. AKQA
  10. PartnerHero
  1. HLB International (40,831 employees, England) HLB International stands out for its approachability, flexibility, and dedication to work-life balance. The company’s Global Diversity and Inclusion Council drives clear goals for gender diversity and the inclusion of underrepresented groups. Through initiatives like “Days of Understanding,” HLB International encourages candid conversations about diversity. The HLB Engage program provides networking opportunities and developmental projects for young employees, fostering growth and exposure throughout the company. The HLB Skills Hub also supports upskilling and reskilling efforts, creating a global marketplace for internal opportunities.
  2. Certinia (1,000 employees, USA) Certinia strongly emphasizes employee voices by hosting a leadership summit akin to the popular TV show “Shark Tank.” The top 100 performance leaders present their ideas, fostering engagement and connection. The company offers ample paid time off, volunteer opportunities, guest speakers, and even a gift-giving program, which helps maintain a healthy work-life balance and a sense of camaraderie among employees.
  3. Experian (21,700 employees, Ireland) Experian creates an inclusive work environment where employees feel a strong sense of belonging. The company provides DE&I training for leaders and plans to extend it to all employees. Experian’s “Career Hub” offers a comprehensive development program with three components, ensuring that all employees have equal growth opportunities, regardless of where they are in their careers.
  4. Warren Investments (550 employees, Brazil) Warren Investments demonstrates a commitment to equality by implementing unique practices. Warren Investments goes the extra mile to promote its values, printing them on beer cans in the company fridge. Executives actively participate in intern development, even fetching coffee for interns. The company also provides associates access to the same stock packages as its clients, ensuring a shared sense of ownership.
  5. On (1,800 employees, Switzerland) On, a global company from its inception, places minimal bureaucracy in achieving goals. The company’s commitment to diversity reflects its workforce, representing employees worldwide. By utilizing the Herrmann Brain Dominance Instrument (HBDI), On ensures that teams have a diverse mix of thought processes.
  6. Pestana Hotel Group (5,000 employees, Portugal) Pestana Hotel Group offers global opportunities in the hospitality industry, allowing employees to work in different countries for 3 to 6 months. This exchange program enables them to gain cultural expertise and share best practices. The company also provides an 18-month international development program, offering mentorship from senior leaders to foster growth and leadership skills.
  7. Celigo (700 employees, USA) Celigo prioritizes autonomy and diversity in its workplace. The company values employee experience and ensures their voices are heard by actively soliciting feedback. Employees are encouraged to discuss difficult topics, fostering a culture of open communication and continuous improvement. Celigo focuses on developing competency and peer-to-peer accountability to improve each subsequent team.
  8. Turo (873 employees, USA) Turo, Inc. combines a fun and collegial work environment with a serious commitment to career development. The company supports learning and development by awarding each employee $2,000 annually. Turo also provides quarterly performance bonuses, continuous leadership access, and numerous career growth opportunities. The CEO himself participates in employee dance parties and engages with staff members over conversations about Corgis.
  9. AKQA (2,800 employees, USA) AKQA’s culture revolves around trust, recognition, and accountability for living the company values. The organization emphasizes actions over words, promoting transparency, respect, collaboration, and growth. The company encourages collaboration and aims to improve customers’ lives through innovative solutions. Employees can create their work through AKQA Insight and WPP Professional Development initiatives.
  10. PartnerHero (2,348 employees, USA) PartnerHero believes in making a difference in individual lives and communities. The company actively contributes to causes like feeding people who require more food, providing clothing to those in need, and offering disaster response assistance. With a strong focus on DE&I, PartnerHero cultivates a laid-back and tranquil culture. The company’s mission transcends borders, and employees can travel to Honduras and the Philippines, receiving higher pay for their work.

These Top 10 Global Most Loved Workplaces® demonstrate that organizations can thrive by creating exceptional employee experiences. These companies foster a culture of engagement, growth, and happiness by prioritizing inclusion, work-life balance, career development, and employee well-being. As the job market continues to evolve, other organizations can look to these companies for inspiration on attracting, retaining, and nurturing top talent.

Building a Loyal Workforce: Essential Strategies for Retaining Employees and Fueling Your Company's Growth

Everyone loves a workplace where they feel secure, supported, and valued. It should be an area where they feel stimulated and challenged, but comfortable enough to explore new opportunities and possibilities to get their tasks done as effectively as possible. 

Unfortunately, this isn’t the reality for many workplaces across the world. Too often, employers will find themselves having to interview a new batch of candidates to make up for their high levels of employee turnover, which can be demoralizing for the workers operating there, and costly for the company. 

If you are concerned about your turnover rates, then here are 10 effective employee retention strategies you can implement into your business, starting today. Doing so will help you build a more loyal and engaged workforce, and you’ll be reaping the rewards of your decisions in no time.

Why Is Employee Retention Important?

Before you start acting on any of the strategies listed, it’s important to understand why you’re using them. Many companies, particularly those in the service industry such as McDonalds or Burger King have high turnover rates because:

  1. They are stressful, fast-paced environments
  2. Prior industry knowledge is not required, and training times are often quick and condensed
  3. The positions commonly available are perfect for first-time employees such as high school students and are commonly used as a temporary post to gain work experience before moving on to further education or better-paid jobs
  4. They are multi-billion dollar corporations that can afford to replace employees and train new hires quickly

However, this isn’t a sustainable or feasible practice for smaller corporations, or those operating in different industries where longevity and connection between employees, their customers, and their employers are essential components. 

So, why else is it important to ensure your employees want to stay?

  • Companies with a strong employee retention rate tend to outperform their competitors. This is because workers are more engaged and productive when they enjoy being at the place they work. 
  •  
  • High retention rates are indicative of a positive work environment; no one wants to willingly leave a place where they feel happy and supported unless there are severe extenuating circumstances. 
  • It can cost anywhere from 30% – 200% of a person’s salary to replace them. By prioritizing good retention, you are saving your company money in the long run.
  • It can be very demoralizing to see co-workers come and go so quickly, as it doesn’t allow existing employees to develop a sense of community and comradery. When you get to know the people you work with, you build up a support network and can work more efficiently as a team. 
  •  
  • When you know that your team will be with you for a long time, you can invest more in them and their development. This gives them the opportunity to learn new skills and take on new roles, which will serve them personally and help you expand your business. 

10 Useful Employee Retention Strategies

Now that you understand the importance of employee retention, let’s take a look at the strategies you can use to make sure you have the best chances possible of retaining your valuable employees. Remember, there will always be external considerations to consider as well, but doing what you can internally will never go unrecognized.  

1. Encourage a Healthy Work-Life Balance

Sometimes, it can seem like our lives are dominated by work, day and night. This is especially true for people on zero-hours contracts, medical workers, or civil servants like police and firefighters who are constantly on call. 

Doing what you can as an employer to promote a healthy work-life balance can make all the difference, and alleviate unnecessary stress your workers may be experiencing. 

This can include:

  1. Not contacting employees after their set hours or on weekends
  2. Being mindful of their vacation times
  3. Providing dedicated spaces away from desks to relax  and chat with colleagues whilst on their breaks

Encouraging workers to prioritize this balance will not only improve their mental health, but it will reduce feelings of burnout. In turn, this will reduce any potential absenteeism that may come from the negative physical side effects of stress such as a weakened immune system and high blood pressure. 

2. Be Flexible

Flexibility ties in heavily with promoting a strong work-life balance. No two employees will be the same, so it’s important to consider individual differences that will allow them to work most effectively. 

Hybrid and remote working opportunities are a major contributing factor in job satisfaction. 81% of employees surveyed commented that flexible schedules were an important consideration for them. Moreover, it shows that you trust your employees to be sensible and manage their own time, which grants them a greater sense of autonomy and respect. 

Source

Parents who have to conduct school runs, carers looking after elderly relatives, or people who may have more than one job or might be completing night school all need the right environment to thrive in. A rigid 9-5 work schedule doesn’t suit everyone’s style, and it may actually be hindering your company more than you think. 

This is particularly true in a post-pandemic era, where it was proven that companies that changed with the times continued growing, even though their employees worked from home. 

3. Make Opportunities for Personal and Professional Development

Without the opportunity to develop their skills, it’s easy for your employees to become demotivated and stagnant in their work. Whilst specializing in a certain area is useful, variety will keep your workers engaged for longer and will help build towards both personal and professional development in later life. 

Offering courses and educational opportunities helps to upskill your employees and turn them into top talent that not only helps your company but also opens up more career development opportunities should they decide to move on. 

Optional courses that are subsidized by your company, or even just a greater bit of flexibility if one of your current employees is pursuing personal goals are great initiatives to stay with you for longer.

4. Perfect Your Onboarding Process

First impressions count. When starting a new job, it is easy to feel overwhelmed, no matter your level of proficiency. By perfecting your onboarding process, you help new team members to feel welcome and secure in their new role. 

Offering a mentorship program is an excellent way to introduce new employees to their colleagues and give them a sounding board for any concerns. It also helps teach them about the company culture, which is an essential consideration during a probationary period. Unfortunately, according to research done in 2018 by Robert Half, up to 93% of new hires are still open to the idea of leaving a company within the first six months of employment. 

It is crucial that you solidify an employee’s place within a company during these first few tentative months to give yourself the best possible chance of retaining them after their probation is complete.

5. Offer Competitive Compensation

Compensation doesn’t just refer to monetary benefits, but that won’t go unappreciated, either. But also take the time to offer additional perks such as:

  1. Time off
  2. Tickets to local events 
  3. Coupons or discounts for local restaurants 
  4. Private health care/insurance, such as eye and dental care 
  5. Retirement plans

If you have an employee who has been head-hunted and offered a greater selection of benefits by another company, they may feel inclined to take the offer if they aren’t receiving enough from you. There’s always more nuance to it, but taking the time to evaluate just how much more you’re giving your workers could be a key contributing factor to boosting levels of retention. 

6. Appreciate and Reward Employees

Recognition is a huge factor when it comes to boosting employee satisfaction. If people feel like their hard work has gone unappreciated, they will be very demotivated and less inclined to participate or go the extra mile. 

Frequent recognition and appreciation for the work your team puts in will keep on encouraging employees to do their best. Here are a few examples to help you vocalize your appreciation:

  1. Offer rewards to top performers, which could be in the form of time off, presents, or financial benefits.
  2. Make sure to keep up a positive mental attitude in the workplace. Briefly saying “well done” or “keep up the good work” is a quick and easy thing to do, and can go a long way to boost employee morale.
  3. Organize fun events. This not only offers an entertaining break from the norm, but can also act as team building in disguise.
  4. Showcase your employees online on your social media, or in a dedicated space on your website. 

7. Make Time To Listen 

Listening to your employees and acting on the feedback they provide promotes positive change. To develop the best employee experience possible, you need to listen to the people it is designed for. Here are several ways you can effectively listen and take action.

  1. Pulse surveys. Pulse surveys are an effective way to conduct sentiment analysis and build a general sense of how your employees feel about you as an employer, or about your company as a whole. 
  2. Exit interviews. Ultimately, you’ll have to say goodbye to several employees during your tenure as manager. But use these opportunities to listen and learn. Conducting exit interviews allows those who are leaving to be honest with their reasons for going elsewhere, and will hopefully work to reduce your employee turnover rate moving forward. 
  3. Stay interviews. Conversely, you could conduct ‘Stay’ interviews, which gives you the opportunity to take on feedback before it’s too late. During these interviews, you can ask questions about how things have changed in your workplace over a set period of time, and can look forward to understand how to make better choices in the future.  

Source

8. Provide Frequent Performance Reviews

When employees don’t know how well they’re doing, it’s easy for their work to slip in quality. If this continues for a while, then feedback may not be given until it’s too late, and they’re left wondering where they went wrong, since nothing was said about it earlier.

This can be mitigated via frequent performance reviews which help with employee engagement as they will always know what to do next and how to keep on improving. A brief chat with human resource management every annual quarter isn’t going to cut it. You need to be interacting with your employees on a weekly or fortnightly basis. 

During these talks (which don’t have to take more than a few minutes due to the frequency of them) you can discuss:

  1. Work performance
  2. Plans for the future
  3. Any developments that could impact an employee’s work
  4. Their well-being

Source

9. Build an Excellent Workplace Culture

Building a strong, supportive workplace culture means that every day in the office will feel like a day spent with friends. Make sure that your company is a place where people can feel fulfilled. 

Company culture can shape employee motivation in many ways, so make sure that you’re doing what you can to weave the core values of your company into its culture, and help everyone embrace these ideas. 

It’s useful to understand which culture type your workplace falls into so you know how best to change it constructively. The main types of culture are:

  1. Clan 
  2. Adhocracy
  3. Market
  4. Hierarchy

Sometimes, people just don’t work well in one particular culture. If an employee is more creative, then a clan culture would be better for them than a hierarchy. So, if you advertise your business as being one culture, but in practice it is another, you’ll probably find that you have quite a high turnover. 

You then need to think about the practices you operate under within that culture. For example, are you doing what you can to promote better DEIB initiatives? Having a range of different ideas encourages people to think more broadly and undercover new ways to go about a task. Also, workplaces who put DEIB at their core tend to have a more welcoming and inclusive workforce, and a lower turnover. 

10. Encourage Mutual Respect

Feeling valued and respected is quoted as being the single leading factor contributing to workplace satisfaction. When you lead with respect, others will do the same.

78% of employees say they simply want to feel valued and respected by those they work with. This encompasses respect towards the people as individuals, their ideas, and their personal goals. It’s a level of fulfillment that everyone wants to have, and it all works towards making your company a far more enjoyable place to be a part of.  

Source

As an employer, you have the potential to make an enormous impact on your employees – both positively and negatively. Even if employees aren’t comfortable saying it to your face in exit interviews, you may find anonymous reviews on sites such as Glassdoor and LinkedIn. To make sure you’re not on the receiving end of disparaging remarks, keep these points in mind:

  1. Avoid micromanaging, and instead build relationships based on trust
  2. Understand your team and each of their personal circumstances
  3. Be prepared for difficult conversations and negative feedback
  4. Constantly work to improve your leadership skills

Final Thoughts

Having to say goodbye to employees is never easy, especially if they are excellent workers or have made a strong place for themselves as part of your team. Sometimes, it can’t be avoided. But in cases where you find yourself facing continuous levels of employee turnover, it’s time to step in and take action. 

By taking the time to listen to your employees, work on your company culture, and perpetuate mutual feelings of respect, you’ll find those rates dropping in no time. 

Why Is Indirect Compensation Important to Recruiting and Retaining Employees?

A company with a high staff turnover is never attractive. It leaves prospective employees questioning whether they will be supported, valued, and respected in the workplace. This is why retention is incredibly important for businesses. 

High retention rates ultimately result in less money spent on recruitment. But, more importantly, it also means loyal employees who are invested in the success of your company.  

But how can you ensure your employees are going to be satisfied? And how can you make your vacancies appealing in the recruitment process? 

Recently, indirect compensation has taken the main stage. We’re going to explore what it means, offer examples to inspire you, and explain how it can benefit your team. 

What is Indirect Compensation?

You may be more familiar with terms like ‘job perks’ or ‘employee benefits.’ These refer to indirect compensation. It means any type of pay that is non-monetary. Where direct compensation would see bonuses and commissions being offered to employees, indirect compensation focuses on incentives like health insurance and childcare. 

You’ll often see a list of these benefits in job advertisements. Most companies include the following examples of indirect compensation:

  1. Company car

  2. Company cell phone

  3. Memberships to gyms

  4. Life insurance

  5. Healthcare benefits

  6. Overtime pay

  7. Retirement benefits

Understanding the different terms is important if you’re putting together a compensation plan or benefits package for your employees, or if you’re seeking a job yourself. Check out the table below for clarity.

Direct monetary compensation

Non-financial compensation

Indirect financial compensation

This compensation is money paid to the employee by the company. 

E.g.: hourly wages, base salary, bonuses, commission. 

This compensation is indirect in the form of ‘perks’ or ‘benefits’ that aren’t monetary. 

E.g.: Time off, gift cards, paid parking, tuition reimbursement.

This compensation is indirect, and the company is usually under a contractual obligation to provide it.

E.g.: Retirement plans, profit sharing.

The Importance of Indirect Compensation

It’s probably becoming clear why compensation packages are important for your employees. It’s no coincidence that the majority of companies now publicly advertize their employee perks. So, let’s take a look at how it can help your business. 

Improve Employee Engagement

With the recent phenomenon of ‘quiet quitting,’ ensuring your employees are engaged is more important than ever. By simple gestures, your team will feel valued and appreciated for the work they do. In turn, they will respect the business and the leadership more, improving employee sentiment

This leads to an investment in the team’s success. If employees don’t feel as if they are an important cog in the machine, then they will disengage. By offering them indirect benefits as incentives, you’ll see an increase in their passion and productivity. 

Drawing of an employee with with a frame around their neck saying 'employee of the month' with two colleagues celebrating with them.

Source

Improve Employee Morale

Have you ever walked into an office after a job interview and decided there and then you wouldn’t take the job? It happens often, and usually, this is down to poor morale. Non-monetary benefits can encourage a better work-life balance and work environment. This is extremely important if you want your team to show up with energy and enthusiasm. 

We’ve all experienced a workplace where, no matter how hard you try, you can’t get recognized for your work. Let’s be honest. It’s soul-destroying, and it leads to people giving up. 

By offering time off or compensation for outside of work, you’re recognizing that it’s important to maintain a strong work-life balance.  Rested and happy team members make efficient and productive workers. 

Bar chart that shows how employee recognition can improve values, happiness, culture, relationships, and more.

Source

Streamline the Hiring Process

It’s a competitive world out there, and trying to find the top talent for your next job opening can be difficult. But attracting new employees should be a piece of cake if your employee retention rates are high, morale is booming, and you’ve got plenty of initiatives and rewards to offer. 

Job seekers will apply for more than one job and will often receive more than one offer. If you want to set your company apart from the competition, utilize indirect compensation. The more types you can offer, the more attractive you will be. It will also appeal to the type of employee who will appreciate the company going above and beyond the base rate of pay for them. 

Best Examples of Indirect Employee Compensation

We’ve listed a few of the most popular and common forms of compensation, but let’s take a look at some of the companies going the extra mile to really stand out from the crowd. We’ll examine  a few certified Most Loved Workplaces® and see what they have to offer their employees. 

Conduent

Conduent are a huge corporation that specialize in delivering business process outsourcing (BPO) solutions. This includes commercial, government, and transportation solutions. Despite the size of the business, they always put their employees first, with an emphasis on flexibility.

Some of their benefits include:

  1. On-site medical staff

  2. Performance-based incentive plans

  3. Full healthcare and insurance packages

  4. Flexible working (remote/hybrid)

  5. Flexible vacation plans

To this day, this competitive benefits package incentivizes employees and attracts new hires, making Conduent a successful case study for indirect compensation. 

A summary of all the benefits that Conduent can offer

Hasbro

By working at Hasbro, the entertainment company, you’ll receive all the standard benefits like paid parental leave, medical and dental benefits, and life insurance. But they’ve also introduced something a little different. It’s a simple solution: Half-day Fridays all year-round. 

It may not sound like a lot, but, over 52 weeks of the year, cutting an 8 hour work day in half leaves employees with over 200 additional hours to make their own. We all know that Friday feeling. The guilt of not being productive and not being able to focus is no way to kickstart your weekend. Clocking off at midday sounds like a luxury, but it’s only a small change with a big knock-on effect.