AirHelpX Featured company

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About The Company

AirHelp is a market-leading tech company dedicated to helping passengers with flight delays and cancellations. Since being founded in 2013, we’ve helped 2.7 million passengers get their rightful compensation. We’re a global team of 400 people, helping customers worldwide in 19 languages. We make claiming compensation easy for passengers and, for our AirHelp+ members, we offer innovative insurance that protects them from flight disruptions and lost luggage anywhere in the world. 

Company headquarters
Headquarters Location

Berlin, Germany

Number of employees
Number Of Employees
400
Company industry
Industry

Information Technology
Company website
Company Website
Company ceo
CEO
Tomasz Pawlizyn

Our Certifications

See What We've Been Awarded

Top 100 2021
TOP 100
2024
Certified Company
Certified
2024
LGBTQ+
FOR LGBTQ+
2024
Women
FOR Women
2024
Young Professionals
FOR Young Professionals
2024

Reviews

Why is AirHelp a Most Loved Workplace®?

AirHelpers are involved in defining the company's strategy and follow results every step of the way. Mutual trust and open communication help shape our positive vision for the future. 

Our team shaped our values of persistence, ownership, integrity, and teamwork. These values are an integral part of our performance reviews, employee recognition and hiring process, and we live them every day.

Tomasz Pawliszyn is an assertive and hands-on leader who embodies our values, always reinforcing the importance of decision-making and learning from mistakes. 

We listen to AirHelpers and publicly praise them for their ideas and hard work. Not a day goes by without new a message on our #thanks channel which is always celebrated by the entire team. It’s part of our culture!

We’re an international team! Most of our day-to-day collaboration takes place remotely, but we enjoy being together. Face-to-face collaboration is encouraged with team days, offsites and company-wide summits where AirHelpers work and bond.

We offer fixed and flexible benefits because AirHelpers know best what’s important to them. Whether it’s learning a new skill or language, leisure travel, help with childcare or a gym membership — there is something for everyone.

Testimonials

Hear From Our Employees

Fantastic product delivering real values to the customers
Lovely team of great people
Amazing commitment and collaboration between employees

Very diverse team - working in dozens of different countries.
Everybody works online, and we meet each other in person for parties, gatherings, internal summits etc.
Startup-culture, even though the company is getting big.

- amazing colleagues that create a positive atmosphere at work

great on a personal level to just enjoy each other's company as well as business wise when we have to discuss projects
- great benefits & company events

it's visible that the company puts effort and invests in various happenings
- growth opportunities

the company gives chance for people to try and grow into a higher position or just a different one (by horizontal team change)

we also have internal trainings as well as budget for soft/hard skill development

1. Openness and clarity in internal communication
2. Opportunities for growth
3. The wonderful benefits

Work Culture

Life at AirHelp

What's it like to work here?
Customer-Reviews-Customer-Connection

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