AirHelp is a market-leading tech company dedicated to helping passengers with flight delays and cancellations. Since being founded in 2013, we’ve helped 2.7 million passengers get their rightful compensation. We’re a global team of 400 people, helping customers worldwide in 19 languages. We make claiming compensation easy for passengers and, for our AirHelp+ members, we offer innovative insurance that protects them from flight disruptions and lost luggage anywhere in the world.
Berlin, Germany
AirHelpers are involved in defining the company's strategy and follow results every step of the way. Mutual trust and open communication help shape our positive vision for the future.
Our team shaped our values of persistence, ownership, integrity, and teamwork. These values are an integral part of our performance reviews, employee recognition and hiring process, and we live them every day.
Tomasz Pawliszyn is an assertive and hands-on leader who embodies our values, always reinforcing the importance of decision-making and learning from mistakes.
We listen to AirHelpers and publicly praise them for their ideas and hard work. Not a day goes by without new a message on our #thanks channel which is always celebrated by the entire team. It’s part of our culture!
We’re an international team! Most of our day-to-day collaboration takes place remotely, but we enjoy being together. Face-to-face collaboration is encouraged with team days, offsites and company-wide summits where AirHelpers work and bond.
We offer fixed and flexible benefits because AirHelpers know best what’s important to them. Whether it’s learning a new skill or language, leisure travel, help with childcare or a gym membership — there is something for everyone.
Fantastic product delivering real values to the customers
Lovely team of great people
Amazing commitment and collaboration between employees
Very diverse team - working in dozens of different countries.
Everybody works online, and we meet each other in person for parties, gatherings, internal summits etc.
Startup-culture, even though the company is getting big.
- amazing colleagues that create a positive atmosphere at work
great on a personal level to just enjoy each other's company as well as business wise when we have to discuss projects
- great benefits & company events
it's visible that the company puts effort and invests in various happenings
- growth opportunities
the company gives chance for people to try and grow into a higher position or just a different one (by horizontal team change)
we also have internal trainings as well as budget for soft/hard skill development
1. Openness and clarity in internal communication
2. Opportunities for growth
3. The wonderful benefits
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