Bay alarm has various surveys that go out to all employees to receive feedback about how we can better serve all areas of the company. In response to one survey, we installed quarterly “All Leader Meetings” where leaders across departments present progress reports as well as discuss current projects and future goals. These meetings also offer a Q&A opportunity. Bay Alarm additionally encourages the creation of Employee Resource Groups because they enrich our culture and help us to develop a more diverse workforce, and forge stronger bonds over common interests. We currently have 7 ERGs: Women of Bay, Veterans of Bay, Gamers of Bay, Cultures of Bay, PRIDE of Bay, Grill Masters of Bay, and R.I.S.E of Bay (Retirement, Investment, Saving, Empowerment). As we move forward, we’re looking forward to creating more opportunities for our employees to build, thrive, and succeed together.
All Leader Meetings and All Hands Meetings ensure all Bay Alarm employees are up to date with company goals. We are fortunate to not only be in a sustainable industry which promotes growth regardless of the economic condition, but our CEO has been outspoken about her focus to stay current with market trends and focus on innovation. There seems to always be a demand for security and in the 76 years since Bay Alarm’s inception, we have excelled in keeping pace with the advancement of technology, rather than becoming obsolete in its wake.
We send out companywide surveys to allow employees to share ideas and feedback on current practices, and it is our employees themselves that create and lead our ERGs to connect with each other as well as partner with various departments on projects related to their focus. Two of Bay Alarm’s core values are inclusion and family, which put emphasis on all voices being heard and differences embraced to drive smarter decisions, stronger performance, and a culture where everyone can be themself.
Bay Alarm strives to promote from within by offering in depth training through our Bay University program. Many of our employees receive over 2,000 hours of training throughout their career. Our Sales Representatives attend a week-long intensive course to introduce them to the world of sales as well as acquaint them with all Bay Alarm products and services. Our CEO, Christa Steele, values life-long learning – one of the ways that Bay Alarm supports this initiative is by providing tuition reimbursement.
Bay Alarm’s core values are family, accountability, integrity, community and inclusion. As a 76-year-old company owned by the Westphal family for three generations, creating a genuine culture of respect and support has led to almost 23% of tenured employees who have been with the company for 10 or more years. Over 15% have surpassed 15 years. Almost all employees hired live in the areas we serve. Employee Resource Groups allow employees to meet others with similar interests and commonalities. Our family values extend beyond our employees by way of a Scholarship program, wherein each year, a Bay Alarm employee has the chance to earn a scholarship if they have a graduating high school senior.
One of Bay Alarm’s core values, inclusion, is supported by Employee Resource Groups which allow employees to connect with a group of individuals with similar interests throughout the work week. We offer flexibility for families with childcare and work from home opportunities for select roles. We understand that work/life balance doesn’t look the same for everyone and creating various practices is necessary to ensure all employees are accounted for. Additionally, Bay Alarm has had a scholarship program for over 20 years with the goal of helping a Bay Alarm employee with a graduating senior pay for a college education. Training, career growth, and tuition reimbursement opportunities are in place for employees who are looking for upward movement in their profession.
We recently inducted a new CEO, Christa Steele, who was personally selected by the Westphals, the family owners of Bay Alarm Company. As a former board member, Christa was chosen for her skillset as well as her understanding and reinforcement of company values. As a leader who prioritizes personal connection, she has scheduled a road trip to visit each branch office and make introductions to all employees. Christa has been very vocal about her support for life-long learning, and professional and personal growth opportunities within the company. As our previous CEO, Jack Unroe, was rated highly by employees, Christa is excited to build upon Jack’s business model, and keep with market trends to further the success of the company.
Bay Alarm offers many unique benefits, including a free basic security system, company cars, and company cellphones. Employees have access to various entertainment discounts through Tickets at Work, and additional discounts include gym memberships, Enterprise car rentals, vehicle purchases, phone plans, and Skechers footwear. Tenured employees receive extra paid days off called Bay Days and Sales Representatives can qualify for an all-expenses-paid vacation to a tropical location once a year through NetOne. Bay Alarm organizes regular raffles and giveaways of physical items such as electronics and gift vouchers, as well as cabin getaways and tickets to local sport events; during the holidays we show appreciation for employees by sending gifts and cards. Our career development opportunities through Bay University are an added benefit for any employee interested in professional growth.
Bay Alarm adhered to all local and state guidelines for COVID-19 to keep employees safe including the practice of safe and social distancing, wearing face masks, and provided PPE to all at branch offices. In 2020, we started the Work From Home program for all roles not in the field. Technicians and Sales Reps in the field were given all tools necessary to maximize safety while WFH employees were given a stipend to cover the additional Wi-Fi expenses. We created a specialized training to ensure all employees were educated on COVID-19 and safe practices, and reworked our entire training program to be conducted over Zoom. Additionally, all employees were given 80 hours of Emergency Time Off to be used for COVID related conditions.
For over 75 years, we have provided more than typical security companies. We are committed to the communities we are a part of and the professional organizations that are dedicated to keeping those communities educated, safe and protected. We pledge to provide our customers with peace of mind and security as well as excellent personalized service. Each member of our experienced, professional staff is dedicated to the highest measure of service. We take great pride in our work and the Bay Alarm guarantee that our products, workmanship and services always exceed expectation.
Our employees have an average tenure of 10 years with Bay Alarm. All of our employees are background checked, licensed, and always carry their badge as proof. Over 90% of our customers are within a 1-hour drive from a local branch. Many of our employees receive over 2,000 hours of training over their time at Bay Alarm.
5130 Commercial Circle
Concord, CA 94520
1001 - 10000