As a global company operating in more than 100 countries, communication can be somewhat of a challenge for teams collaborating across different time zones and geographies. To bridge the geographical gap and support increased collaboration, FLEETCOR provides a multitude of communication tools to employees including Zoom, Slack, Microsoft Teams and an intranet site that has a built in Conversations channel. Additionally, employees have access to additional planning tools such as OneNote, Microsoft Planner and Asana.
These resources allow our global workforce to connect and collaborate consistently through messaging, file sharing, video conferences and real-time updates.
As one of Forbes World’s Largest Public Companies and a STANDARD & POOR’S 500 Member, FLEETCOR is laser focused on making every payment digital, every purchase controlled, and every decision informed, and our employees are critical to accomplishing our vision. Through regular in-person discussions, electronic communications and virtual meetings, FLEETCOR managers and the executive leadership team routinely share our vision, business goals and objectives with our global workforce. According to our 2021 Employee Opinion Survey, more than 63% of our employees said they are confident in the company, while 76% expressed favorable views for our leadership team.
Employee feedback, opinions and ideas are critical to our success. FLEETCOR’s leadership provides numerous opportunities and channels for employees to voice their opinions and provide feedback such as the annual Employee Opinion Survey, question and answer sessions at the end of every executive leadership led townhall, our open-door policy with the HR department, as well as our direct solicitation emails imploring employees to write reviews about their experience with the company on various career websites. As a global company, FLEETCOR is intentional about soliciting employee feedback and developing innovative solutions that help us learn and grow.
FLEETCOR supports our employees through a number of programs dedicated to helping them develop in ways that fit their needs. One of our in-house programs, Elevate, connects employees with internal and external resources that allows them to build specific skills needed to advance their career. The program offers a full catalog of resources for employees. However, employees are encouraged to submit requests for skill-based training not listed in our suite of courses. Managers have access to custom-designed programs such as the Global Leader program to help prepare them for the next level of their career.
At the heart of FLEETCOR are our five Core Values: Integrity, Collaboration, Execution, People, and Innovation. Our employees embody our Core Values everyday through their work, volunteer endeavors, and collaboration with colleagues. The alignment is evident through the constant peer-to-peer recognition received through our Kudos program that allows employees to recognize co-workers who embody our Core Values, as well as Spot Awards given to high-performing employees. It’s also evident through the awards and recognition employees receive outside of the work environment that they are committed to FLEETCOR’s Core Values.
As the needs of today’s workforce continues to evolve, FLEETCOR is intentional about supporting our employees. In addition to the standard benefits we subsidize cost of some everyday maintenance medications at 100%, cover gender reassignment and bariatric surgeries for eligible employees, provide 11-weeks of paid parental leave for all employees, and sponsor programs that help employees make and sustain healthy lifestyle choices such as smoking cessation programs, weight-loss plans and virtual exercise classes, as well as mental health support.
FLEETCOR creates a Loved Workplace by focusing on employees through recognition programs, benefits that fit their needs, flexible work schedules, resources for personal development, diversity, engagement and inclusion initiatives, and communication tools that allow people to bring their authentic selves to work.
Some of the programs include our extended time off policy, free virtual exercise classes with certified trainers, and subsidized memberships with gyms and weight-loss programs. Additionally, each location routinely hosts fun events with our Employee Resource Groups. We pride ourselves on creating a culture where every employee feels valued, heard, appreciated and safe to be themselves.
To keep employees safe during the pandemic, FLEETCOR made several global adjustments tailored to the local and specific needs of each geography we operate in. Those adjustments included creating and executing a remote work option, placing a moratorium on all in-person meetings, as well as requiring masks when in a FLEETCOR facility.
An intranet site – COVID Central – was also created to provide timely updates. Employees were provided with equipment to take home to mitigate the need to go into the office, as well. FLEETCOR also provided mental health resources to employees who were experiencing the stresses of isolation.
FLEETCOR Technologies (NYSE: FLT) is a leading global corporate payments company that helps businesses spend less by providing innovative solutions that enable and control expense-related purchasing and payment processes. The FLEETCOR portfolio of brands automate, secure, digitize and manage payment transactions on behalf of businesses across more than 100 countries in North America, Latin America, Europe, and Asia Pacific. For more information, please visit www.FLEETCOR.com.
3280 Peachtree Road, Suite 2400, Atlanta, GA
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