Employees collaborate throughout our company by communicating through Microsoft Teams, holding regular virtual meetings, meeting in person, and sharing information across different technology platforms. This collaborative culture facilitates a network of support that allows our employees to continuously build connections and be a part of one team working together and focused on the company’s objectives.
Employees at our company have a positive vision for the future because they believe in the strength of our brand, the resiliency of our franchisees, and the loyalty of our guests. They also respect and appreciate the consistency and transparency of the company’s leadership team resulting in a high level of trust. They understand their role and have a strong, personal connection to results.
We show respect and ensure that all voices are heard and ideas are valued throughout the company by believing in the importance of diverse opinions. Our approach to decision-making is very collaborative, and individuals at all levels of our organization are encouraged to express their opinions. We also hold regularly scheduled town hall meetings where questions can be submitted anonymously in advance so as not to discourage participation. We are resuming our annual engagement survey to better understand and access viewpoints across our company and franchise system.
We support our employees in achieving their professional and personal goals by holding performance review discussions. Team members participate in setting their own goals and leaders are encouraged to identify development opportunities for all members of their teams. Budget dollars are allocated annually for ongoing training and development.
Our company values are aligned with our employees because we are very open and intentional about them. They are reviewed with all new hires and reinforced in the actions and words of our company leaders. Our beliefs and values are at the heart of what we do and are often referenced in communications and meetings. We talk about them often and recognize our team members for the good things that they do that demonstrate our core values.
Programs and practices we give to our employees that create a Loved Workplace are the output of our truly caring culture. We established the GC Cares Assistance Fund, which provides a resource for members of our Golden Corral family to care for company and franchise employees during times of their greatest need. We also created a new wellness break to encourage support employees and restaurant managers to unplug and recharge. If the company is trending ahead of the annual profit plan halfway through the year, eligible employees are awarded paid days off beyond their vacation and are reimbursed up to a set amount for travel and experience expenses.
Our CEO serves as a model of our company values by aligning personally with the company’s core beliefs. CEO Lance Trenary is a principled leader who fosters an environment of trust through his authentic and collaborative approach. Lance has been at Golden Corral for thirty-eight years, and he lives the company values every day; he can always be counted on to do the right thing. His career is a “dish room to board room” success story. He has achieved the highest awards in the restaurant industry and yet he remains extremely humble, making service to others a professional and personal priority.
Examples of unique benefits, bonus, or compensation we provide are special holiday pay and tiered cash performance awards. We have added a special holiday pay incentive for all support employees as well as restaurant general managers and associate managers. If the company is ahead of the annual profit plan by 5% at the end of 12 of 13 fiscal periods, holiday pay, which is equivalent to one week’s pay, is earned and paid out. Eligible company support team members have a tiered cash performance award based on the company’s annual net profit performance. This new program increases the upside potential based on company results.
Celebrating its 50th anniversary this year, Golden Corral is the nation’s largest buffet restaurant chain and strives to make pleasurable dining affordable. With a commitment that begins each day with preparing delicious food, Golden Corral also believes in providing outstanding hospitality and giving back. Service to others is a hallmark of the brand. Golden Corral restaurants have long been strong supporters of the U.S. Military and Disabled American Veterans. Golden Corral is also the founding sponsor of Camp Corral, a nonprofit corporation, which provides free, one-of-a-kind summer camp experiences for children of wounded, injured, ill or fallen service members.
5400 Trinity Road, Suite 309, Raleigh, North Carolina
Restaurants
Lance Trenary
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