… rallying around a centralized, company-wide mission and utilizing common platforms that streamline workflows and foster transparency. The LendingClub mission of helping everyday Americans achieve financial health touches every single work function, from technical products to customer service to executive administration. Fintech companies aren’t always known for being mission-driven, but LC walks the walk through a combination of industry-leading practices, a unique business model and a dedicated employee base. LC also ensures clear, organization-wide communication by hyper-focusing on two main platforms, to which all employees are held accountable.
… strategies from every corner of the company are communicated transparently and consistently. For example, biweekly town halls connect the dots strategically and tactically and are led by CEO Scott Sanborn and other executive leaders. LC also offers a lot of cross-functional growth opportunities for employees, along with career maps that will help them lead a successful future at LC and beyond. LC also offers employees exposure and access to leaders within the company to enable them to build relationships and further boost opportunities for career and personal growth.
… ensuring there is no “typical” LendingClub employee. We encourage everyone to use their voices and express their opinions by providing employee resources groups supporting women, LGBTQ+, Black, Asian, Latinx, Jewish, parent, and veteran team members that offer more ways to feel connected within our LendingClub community. We also have an immigration program, conduct diversity training, promote open collaboration around core company values, develop diversity statements and have above-industry-average stats when it comes to having an inclusive work culture.
…offering cross-functional transferring across departments, various training programs including management training, learning and development programs, career maps, performance management plans and access to the Ops Leadership Training Program (LEAP). LC also offers flexible, employee-centric PTO policies that promote personal wellbeing, as well as a wellness program with cash incentives that encourages healthy living and motivates employees to reach their personal health goals. Additionally, LC has a paid volunteer program with donation matching to encourage employees to donate time and money to causes and organizations about which they are passionate.
…we are continuously seeking individuals who are passionate about making a difference in people’s lives, particularly on their paths to financial stability. It’s easy to align company values with employee values when you both are striving towards the same goal, while also learning to embrace different perspectives and values based on different backgrounds, experiences and personalities.
…having and encouraging an open dialogue around company and personal values to make sure that they align and establish ways LC can help carry out those values internally and externally. LC also strives to foster a collaborative, supportive, low-ego environment, where all employees feel comfortable being their true selves while at work.
… fostering an environment where people of all backgrounds and experiences are welcomed and respected. Leading by example, Scott ensures our company values are evident across employee involvement, hiring processes, development practices, and inclusive benefits. Scott also makes himself available to employees at all levels of the company as a resource and mentor, and leads the biweekly town halls with personality and investment.
…a wellness program that gives employees the opportunity to earn up to $75 per paycheck for living a healthy lifestyle. LendingClub does not track PTO for salaried employees and generous vacation for hourly team members, because we all know when we need time off! LC also features a variety of unique in-office perks that include an onsite gym, locker room, bike room and fitness classes, a café with an in-house barista, free snacks and beverages, catered lunch twice a week and comfortable, high-tech office spaces.
In our effort to ensure the comfort and well-being of all employees, vaccinated employees had the option to work remotely or come into the office, but they were required to show proof of a negative COVID-19 test in advance and complete a daily health questionnaire. To ease the burden of weekly Covid testing, LC invested in Cue Health testing devices for each vaccinated employee, which provide PCR-level results within 20 minutes. LC asked unvaccinated employees to continue working remotely and made all the necessary accommodations for them to do so.
LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. LendingClub Bank is the leading digital marketplace bank in the U.S., where members can access a broad range of financial products and services designed to help them pay less when borrowing and earn more when saving. Based on more than 150 billion cells of data and over $68 billion in loans, our AI-driven credit decisioning and machine-learning models are used across the customer lifecycle to expand seamless access to credit for our members, while generating compelling risk-adjusted returns for our loan investors. Since 2007, more than 3.8 million members have joined the Club to help reach their financial goals. For more information about LendingClub, visit https://www.lendingclub.com.
595 Market Street, Suite 200. San Francisco, CA
Financial Services
Scott Sanborn
1001 - 10000
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