Collaboration occurs in many forms at NuHarbor.
Our Crew is comfortable challenging the status quo and asking hard questions.
Problem solving teams are working on real operational challenges and making changes to their work processes, involving cross-functional resources to improve tooling, data, and client satisfaction.
Client meetings include cross-functional teams to ensure we consistently create the best client experience and proactively address their challenges.
When questions or challenges arise, Senior Leaders spend time with the teams to listen, understand the challenges, provide opportunities for helping make improvements and to provide context for decisions that are made at a company level.
NuHarbor has experienced a strong growth trajectory 60% (2020), 60% (2021), 90% (2022) which reinforces the need for what we do in the world today.
Cybersecurity is growing and changing and our Crew has a passion for making cybersecurity easier for our clients. We communicate our 3 year strategy and annual strategic imperatives to all Crew and involve many in work aligned to making those happen.
As an independently owned business, we make decisions based on the market, our clients and the health of our business. This creates a confidence with our employees in our stability, growth and mission.
The behavioral expectations aligned with our first value, Protect the House, are:
Prioritize the Crew, the “we”: How we support each other is critical. The company is our people.
Accountability: As a partner, we are constructive and reliable. We do not blame others.
Communicate Effectively: Be Kind. Listen to understand. Be transparent.
Authenticity: Bring your whole self to work. Demonstrate self-awareness.
We practice these by meeting with teams who have concerns, listening to understand and involving Crew in problem solving. We expect that employees will ask questions, seek to understand and challenge each other because they care about our clients and our business.
Our career development focus: Fulfillment (commitment to ongoing development), Purpose (everyone’s performance makes a difference), and Mastery (everyone can attain comprehensive skills in their field).
The overarching process, Measures and Purpose (MAP), is used to cascade company objectives, set goals that align, facilitate quarterly check-ins on progress and development, and at year-end, to celebrate success and discuss how to continuously improve. Individual Development Plans (IDP) focus on each person’s professional and personal development goals.
Career Path tools, certification cohorts, leadership training and discounted degree programs are ways we support development.
Open jobs are posted internally. 37% of our employees have been promoted in the last year.
Our values are in priority order: 1. Protect the House 2. Help Clients Win 3. Always Improve.
We define the behaviors that align to each of the values and consistently communicate that culture is how you behave with each other and clients. It’s not what we say. It’s what we do.
We integrate these behaviors and expectations for each value into our job descriptions, career paths, and performance development processes.
Our Crew understands that when making a decision, we consider the priority order of the Values. They hold each other and their leaders accountable to it.
Employee committees, Diversity, Equity & Inclusion and The Fun Committee, sponsor events with a purpose throughout the year. These are set up to engage both onsite and remote Crew.
In May, we host Mental Health Awareness month with education and events for all.
Twice per year, Summer and in December for our Holiday Party, we invite all employees (located in 29 states) to our HQ in Vermont. This creates an opportunity for training, in person collaboration and a lot of fun: Team events, Happy Hours, Picnics and more!
We also have a Lactation & Wellness Room at our HQ site.
Our CEO and Founder created our three values because he believes you can only build great companies with great people. Our values are in priority order: 1. Protect the House 2. Help Clients Win 3. Always Improve. Justin meets with new hires during orientation to discuss the values, why they are important to him and us and how we work consistently with them.
He models them through his decision making, his coaching to Leadership and Crew. Annually, Justin gives awards to Crew who exemplify each value. He champions keeping the language and behaviors aligned to the values updated and current.
NuHarbor reviews salary ranges quarterly with consideration for each employee’s geographical location. This allows us to competitively pay our team when their annual anniversary merit increase occurs. Additionally, all employees are eligible for a 10% bonus based on company business results.
Our very competitive Health Benefits plan includes a generous Healthcare Reimbursement Account (HRA). All employees have access to a robust EAP, a wellness/fitness reimbursement, a Calm subscription for the entire family, 40 hours of paid volunteering time and 4 weeks of PTO.
NuHarbor Security is a leading national cybersecurity services firm, supporting the diverse needs of hundreds of clients with clear, comprehensive, and outcome-based solutions. We support only best-of-breed security technologies with thoroughly trained and vetted analysts. We make cybersecurity easier for our clients by integrating the most comprehensive set of security services in the market, from compliance and offensive testing to award-winning 24×7 managed security operations. What’s more, NuHarbor advisors analyze information from multiple sources to deliver the most well-informed strategies for building, improving, and maintaining your cybersecurity program. NuHarbor makes it easy to secure what matters most to you.
553 Roosevelt Highway
Colchester, Vermont
Justin Fimlaid
0 - 1000
