Pendo

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About the Company

Pendo’s mission is to elevate the world’s experience with software. Pendo customers include the world’s leading software companies and digital enterprises, including Verizon, RE/MAX, LabCorp, OpenTable, Okta, Salesforce, and Zendesk. Founded in 2013 in the heart of Raleigh, North Carolina, Pendo is backed by Battery Ventures, Spark Capital, Meritech Capital, Sapphire Ventures and B Capital Group.

Certifications

Pendo has received the following certifications.

Top 100 2021
TOP 100
2021
Company Headquarters

Headquarters location:

150 Fayetteville Street, Suite 1400, Raleigh, NC

Company Headquarters

Industry:

Computer Software

Company Headquarters

Company CEO's name:

Todd Olson

Company Headquarters

Number of employees:

0 - 1000

Life in our company

See What It Is Like to Work Here

Pendo
Pendo

Why Pendo IS A MOST LOVED WORKPLACE®

Systemic Collaboration

EMPLOYEES COLLABORATE THROUGHOUT OUR COMPANY BY …

forming cross functional teams as part of annual and quarterly initiatives, joining a management forum and other learning programs to foster or sharpen leadership skills, taking part in affinity groups and an annual company kick-off where we meet in groups to brainstorm how to improve Pendo.

Positive Vision of the Future

EMPLOYEES AT OUR COMPANY HAVE A POSITIVE VISION FOR THE FUTURE BECAUSE …

Pendo values transparency, ownership and winning together.

Company Respect

WE SHOW RESPECT AND ENSURE THAT ALL VOICES ARE HEARD AND IDEAS ARE VALUED THROUGHOUT THE COMPANY BY …

giving employees the opportunity to ask questions of leadership during and after every biweekly Town Hall meeting, and to respond to quarterly employee surveys. Every employee takes part in unconscious bias training so they learn tactics for ensuring an inclusive workplace.

Company Support / Killer Outcomes

WE SUPPORT OUR EMPLOYEES IN ACHIEVING THEIR PROFESSIONAL AND PERSONAL GOALS BY …

providing monthly learning and development programs, from manager training and a management monthly forum to trainings like Own the Zoom, Difficult Conversations, Beating Burnout at Work, and Interviewing @ Pendo. Our L&D team is constantly suggesting books and articles to read as well.

Alignment of Values

OUR COMPANY’S VALUES ARE ALIGNED WITH OUR EMPLOYEES BECAUSE …

employees have a say in the company’s values. Each year, employees are given the opportunity to give feedback on the values and make suggestions for how they might be updated or changed. In 2021, this led to two core value updates and two entirely new core values.

Company Practices / Love

PROGRAMS AND PRACTICES WE GIVE TO OUR EMPLOYEES THAT CREATE A LOVED WORKPLACE ARE …

annual and quarterly company kick-offs, where the entire company comes together to align around company goals. We also have biweekly Town Hall meetings covering important news and updates across the company. We also have an annual Spirit Month every October, where we celebrate Pendo culture.

CEO Strengths

OUR CEO SERVES AS A MODEL OF OUR COMPANY VALUES BY …

living out our core values. Todd provides direct feedback and is transparent about everything going on at Pendo. He is maniacally focused on customers, dropping anything to make sure customers are happy. He takes time off to spend with his family, and encourages us to do the same.

Benefits

EXAMPLES OF UNIQUE BENEFITS, BONUS, OR COMPENSATION WE PROVIDE ARE …

Every employee is offered stock options. Benefits include access to the Modern Health mental health platform for employees and families. We offer paid parental leave for both parents, along with a transportation stipend for employees who choose to walk, ride a bike or public transit to work.

Our response to COVID-19

Pendo has provided work from home stipends to accommodate remote work. Visiting an office has been and continues to be voluntary. Pendo has offered extra wellness days off, and rolled out the Modern Health mental health platform during the pandemic as a new resource for employees.