Springfield Clinic is a forward-thinking, physician-led multispecialty medical group devoted to providing the highest quality health care to its patients. More than 650 physicians and advanced practitioners deliver care in approximately 80 medical specialties and sub-specialties, serving more than 20 counties reaching more than 500,000 patients in the greater central Illinois area. As one of the largest private multispecialty medical clinics in the state, Springfield Clinic currently employs nearly 3,500 clinical and administrative staff members who are committed to improving health, providing value, and serving the community. For more information, visit us online at www.SpringfieldClinic.com.
Springfield, IL
In a rapidly changing industry, we’re comfortable being the agents of change. We care deeply about removing traditional obstacles and creating a modern and convenient health care experience. That’s not just important for the patient, but even more so for our team members. A focus on innovation and process improvement allows you to focus on what’s most important: providing great care.
Improving health, providing value to patients, and serving community are things our employees get to do every day. Simply put, we are our own community charged with taking care of the greater community. Many of our jobs are complex, but the mission itself is quite simple. People work at Springfield Clinic so they can help other people.
Rejecting the idea that “it’s always been done this way” is good enough, Ray doesn’t shy away from change. In fact, he encourages it in pursuit of improving both employee and patient experiences. He emphasizes Aggressive Self Rescue, a principle that encourages every employee to be accountable and take an active role in positive outcomes that hold true to our core values. Ray also asks each employee to use Strategic Speed, being agile and willing to take advantage of opportunities when they present themselves.
Every year, we survey our employees using the Love of Workplace Survey to understand what’s going well and where we can improve. In addition to this, every week we travel to a different department with our executive leadership team through an initiative called Voice of SC. The goal of Voice of SC is simple: Visit the staff, listen to what’s going well and what can be improved, and act to make our employees’ day-to-day better.
Our Patient Experience team is dedicated to reading EVERY patient comment we receive. In 2023, that included almost 90,000 patient comments, many of which offered ideas on how we can continue to improve the patient journey and health care outcomes.
Keeping open lines of communication between departments, we pride ourselves in working together collectively rather than working individually in silos. Whether your role is clinical or administrative, the best decisions are made when the problem has been considered from all angles, and that’s why every voice, including your voice, matters.
Springfield Clinic compensation is amongst the most competitive nationally for health care organizations. Employees receive performance-based merit increases annually and market reviews of compensation ranges are performed each year. Employees are encouraged to grow the pool of talent at Springfield Clinic through our referral program that compensates for referring new hires to the organization. In addition, many employment offers are accompanied by sign-on bonuses and employees have access to nationwide and local employee discounts.
