Employees collaborate seamlessly through various channels. They utilize digital platforms for real-time communication, sharing updates, and coordinating tasks. Team members actively engage in in-person and virtual meetings, fostering effective collaboration and idea exchange.
Employees embrace a positive vision for the future as they are driven by a shared commitment to excellence, innovation, and exceptional customer service. Through ongoing training and professional development opportunities, they stay ahead of industry trends and continually enhance their skills. Employees foster a culture of positivity, teamwork, and open communication, inspiring each other to achieve their full potential. They envision a future where Superhost continues to grow, adapt, and provide unforgettable experiences to our guests, while creating rewarding careers and making a positive impact within the industry.
We cultivate an inclusive environment where diversity is celebrated, encouraging individuals to share their unique perspectives and experiences. Regular team meetings, brainstorming sessions, and employee feedback channels provide opportunities for open dialogue and idea exchange. We foster a culture of active listening, where each employee’s contribution is acknowledged and considered. By embracing and valuing the diverse thoughts and ideas of our team members, we cultivate a dynamic and innovative company culture that drives our success.
We support our employees in achieving their professional and personal goals by providing comprehensive development programs and resources. We offer opportunities for skill enhancement, mentorship, and career advancement. Flexible work arrangements and work-life balance initiatives enable employees to pursue personal interests and achieve their desired equilibrium. We encourage continuous learning and self-improvement, empowering our team members to reach their full potential. By prioritizing their growth and well-being, we create an environment where employees thrive both professionally and personally.
Our employees deeply align with our company values of being people focused and performance driven. They prioritize building strong relationships with colleagues, customers, and leadership ensuring their needs are met and expectations are exceeded. They consistently strive for excellence, setting ambitious goals, and working diligently to achieve them. Our employees uphold the highest standards of ethics, treating everyone with mutual respect and fairness. They take ownership of their responsibilities, embracing accountability for their actions and decisions. Through this alignment, our employees embody and promote our core values, fostering a culture of integrity, collaboration, and exceptional performance.
Superhost acknowledges and rewards associates who go above and beyond their job duties with employee recognition programs in place throughout our hotels. Through our team building activities, we foster a sense of community by encouraging these activities through social events, volunteer work, or simply creating a collaborative work environment. Additionally, we provide opportunities for growth and development to encourage our employees to grow professionally through our leadership development programs.
Our CEO serves as a model of our company values by embodying them in their daily actions and decision-making. They lead with integrity, setting a high standard of ethics and accountability. They foster a culture of open communication, actively listening to employees and valuing their contributions. Our CEO prioritizes employee development, investing in their growth and recognizing their achievements. They champion diversity and inclusion, ensuring that all voices are heard and respected. By exemplifying our company values, our CEO inspires and guides our organization towards success while fostering a positive and inclusive work environment.
Superhost is always striving to enhance our total rewards program. One thing that sets us apart is our individualized care we provide while determining these programs. We look to our staff for feedback, real feedback that we can act on. We take each associate into consideration when we design our programs. It is one of the advantages of being a part of SH, we are small enough that our corporate leadership knows our associates by name and can appreciate their needs and desires but we are growing to a point that we can provide our associates with opportunities.
In 1981, Ash Lakhany, Superhost founder and CEO acquired a 200-room Quality Inn in New Albany, New York. Ash’s sole focus as to build efficiency into the operations. His personal dedication, hard work and passion turned this hotel into a great success story and the basis for building a great hospitality ownership, investment and operating platform.
Over the company’s 40-year history, Ash built his family business into a recognized leader in the hospitality industry with a track record of success in over 35 hospitality projects, representing over $300,000,000 in real estate investments.
Ash’s personal passion for hospitality and his commitment to serving his associates, guests and communities are the shared values his son Samir Lakhany brings today in his role as President of Superhost Hospitality. Having worked in the family business alongside his father starting at a very early age, Samir continues to build on the track record of Superhost successes.
1804 N. Naper Blvd., Suite 450
Naperville, IL 60563
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