As we work towards the success of our common product, collaboration is key. Our team is primarily remote-based, although some members work from the office. We use Slack as our primary mode of communication, and most channels are open to everyone to promote transparency and inclusivity. And we have a knowledge base in Notion where everyone can find information about the product, processes, and all other aspects of our work. We automate routines where possible and use modern tools.
Regularly, we hold interdepartmental and cross-departmental online meetings to discuss progress and collaborate on solutions. Additionally, we have quarterly all-hands meetings to plan and share results. We openly share our successes and failures, and as a team, we work together to find decisions.
We celebrate important milestones and personal holidays, and we organize offline get-togethers whenever possible. To help team members get to know each other better, we also run random coffee calls.
Firstly, our product is consistently innovative and competitive, and we receive positive feedback from our customers every year.
Secondly, our management team is trusted and credible because they communicate transparently, keep their promises, and never deceive expectations. We have experienced both successes and failures in the past, but we always work together to find solutions to any challenging situation, supporting each other along the way.
Lastly, we genuinely care about our team, and we make sure they know it. We express gratitude, empathy, and respect in all our interactions. YouScan has a unique internal culture that our former colleagues often say they miss.
Our culture, where open communication and trust are among values in line with continuous improvement. Thus, we regularly share the news and decisions, and everyone can ask any question, offer an improvement or raise any concern.
Multiple channels of communication: most of our Slack channels are open (except only for those containing sensitive info), so everyone interested could jump into any discussion.
Regular 1-1s, eNPS and other surveys.
Regular internal hackathons allow us to bring and implement innovative ideas.
Anonymous channel for questions or complaints received by the CEO, COO, and CPO.
The internal procedure for reporting ethical misconduct.
Regular 1-1 and feedback sessions, where the goals are discussed and PDP developed.
There are opportunities to change departments, roles or tasks, and to try new roles before committing (part-time internal collaboration, interdepartmental exchanges, where possible).
Salary reviews align with professional growth and development.
Internal and external training and knowledge transfer.
Providing all necessary tools, equipment, and support they require.
Keeping a culture of striving for more and learning from mistakes, but not avoiding them.
We believe that successful companies are built by like-minded individuals who share the same core values.
– We trust
– We make mistakes and learn
– We are enthusiasts
– We continuously improve
– We are a team that shares results
– We treat data ethically
Our values have been formulated and updated in close collaboration with all the team members.
We are honest and transparent with our employees, and our values and operating principles are based on what we believe in and how we make daily decisions. Our values help us maintain a culture of innovation and continuous development where everyone can contribute ideas, take responsibility for decisions, voice their opinions, grow, improve, and enjoy their work and life. They are integrated into the hiring process, performance management, and daily communication.
We treat our culture as a product and fix any issues and bugs by providing training and feedback and gathering feedback from our team members. We also recognize that values can change with external influences or company growth, so we’ve updated our culture deck to ensure it reflects what we share.
For our team, we strive to offer more than just comfortable working conditions. Our total rewards include flexible working hours, unlimited paid time off, and a healthy work-life balance. We also provide professional challenges with an award-winning product, opportunities for innovation, continuous improvement of our processes and tools, and chances to learn from others and share experiences through training and development. Additionally, we offer competitive total rewards with market salaries, bonuses, benefits, and ESOP. We take pride in our culture and the people we gather on board, as our team consists of not only strong professionals but also diverse personalities and representatives of different cultures. Working with us is not only productive but also an interesting and enriching experience.
Our office is equipped with a solar power plant, two summer terraces, and a marvelous view of the city.
Finally, YouScan is an acting member of the local IT community, which offers additional benefits to our employees.
As a leader, our CEO demonstrates the same values in his daily decisions that we expect from everyone on the team:
He’s transparent and honest in his communications.
While caring about strategy, product and metrics, he never forgets people and their needs and often put the team first in the decisions.
He’s kind, compassionate, and generous with praise and recognition.
He keeps his doors open to everyone on the team.
He’s a true expert and continues to grow and learn all the time.
He openly shares knowledge and expertise, and we trust his fair judgment.
He’s a trusted partner for our investors, customers, and partners.
Among the unique benefits that we offer these days, we’d like to highlight:
– 4-day workweek in summer
– 2 months of paid sabbatical leave for a 5-year tenure.
– We used to pay bonuses for book reviews to motivate employees to read, which also was quite unique, but we have postponed it since the war began, and for 2024, we’re considering changing it for the book subscription service, negotiating it with the providers.
– pet-friendly office.
YouScan is an AI-powered social listening platform. YouScan team is committed to bringing the best-in-class AI technologies to companies across the world, making it easier to listen to their customers every day.
Industry experts recognize YouScan as a leading player in the market. Gartner named YouScan a “Cool AI Vendor for Marketing,” while the MarkTech Breakthrough Awards have recognized us several times as the “Best Social Media Monitoring Software.”
The team—that’s what sets YouScan apart! It’s impossible to explain in words. You have to meet us and feel the atmosphere to understand that our people and culture are what make YouScan unique.
20, Velyka Zhytomyrska st, Kyiv, Ukraine
Computer Software
Leonid Lytvynenko
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