Working at Kyndryl: Culture, Careers, and What Makes It a Most Loved Workplace®
Kyndryl is the world’s largest IT infrastructure services company and one of the most recognized names in enterprise technology. Spun off from IBM in November 2021, the company now serves thousands of clients across more than 60 countries with over 80,000 employees worldwide. But what does it actually mean to work there?
For candidates researching Kyndryl as a potential employer, the answer goes deeper than headcount and revenue figures. This profile draws on employee feedback, Best Practice Institute research, and Kyndryl’s Most Loved Workplace® certification data to give you an honest look at what working at Kyndryl is really like.
Kyndryl's Most Loved Workplace® Certification
Kyndryl has earned certification as a Most Loved Workplace® — a designation awarded through the Best Practice Institute’s rigorous LOWI (Love of Workplace Index) assessment. Unlike recognition programs based solely on employer submissions, the Most Loved Workplace® certification is grounded in employee sentiment data. Companies must demonstrate high scores across five core dimensions:
- Belonging and collaboration — do employees feel genuinely included?
- Values alignment — do employees believe in what the company stands for?
- Career achievement — do employees feel they can grow and advance?
- Positive future — do employees see a strong future with the company?
- Company respect — do employees feel respected and valued?
Kyndryl’s certification reflects its standing across all five dimensions, validated through direct employee feedback rather than self-reported metrics. This certification is part of BPI’s broader workplace culture certification framework — a rigorous, data-driven standard that organizations across industries use to assess and improve the employee experience.
You can explore Kyndryl’s full certified employer profile — including employee testimonials, company data, and certification details — at CertCheck.
What Employees Say About Working at Kyndryl
Employee feedback collected through the BPI certification process consistently highlights several themes that define the Kyndryl experience:
A culture built on inclusion. Kyndryl has invested significantly in belonging and psychological safety since its spin-off. Employees frequently cite a genuine sense of community across teams and geographies — a notable achievement for a company built from the restructuring of IBM’s global infrastructure business.
Career mobility at scale. With operations spanning 60+ countries and a client base that includes many of the world’s largest enterprises, Kyndryl offers a breadth of career paths that few employers can match. Employees cite cross-functional mobility, access to global projects, and technical depth as key reasons for staying.
Purpose-driven work. Kyndryl’s infrastructure underpins critical systems — healthcare networks, financial institutions, government services. Employees report a strong sense that their work matters beyond the day-to-day, which contributes significantly to job satisfaction.
Ongoing transformation. As a company mid-transformation, building its own identity outside of IBM, Kyndryl offers the rare combination of enterprise stability and a startup-style mandate to build something new. For employees who thrive in change environments, this is a significant draw.
Kyndryl's Workplace Culture in Practice
Hybrid and Flexible Work
Kyndryl has embraced hybrid work broadly, with most roles offering flexibility in location and schedule. The company’s global footprint means that policies vary by region, but the overall direction is toward outcomes-based work rather than seat-time — a shift that employees have responded to positively in feedback data.
Learning and Development
DFIN has been on a deliberate transformation journey, moving from a traditional financial printing and services company toward a modern, cloud-based financial technology platform. This shift has had a meaningful impact on the workplace culture: employees describe a company that is actively investing in innovation while maintaining the operational discipline that its regulated client base demands.
For professionals who want to be part of a genuine business transformation — and who have the skills to contribute to it — this is a defining feature of working at DFIN.
Diversity, Equity, and Inclusion
Kyndryl has made DEI a core operating principle since its founding as an independent company, not an add-on. Its employee resource groups, inclusive hiring practices, and transparent pay equity reporting reflect a culture that prioritizes belonging at every level.
Employee Wellbeing
The company offers comprehensive benefits including competitive health coverage, mental health support, flexible time off, and programs designed to support financial wellbeing. Employee feedback in certification surveys points to wellbeing programs as a genuine differentiator — not just a checkbox.
Career Opportunities at Kyndryl
Kyndryl’s open roles span the full spectrum of enterprise IT: cloud infrastructure, cybersecurity, network management, data services, application management, and more. The company also actively recruits into business functions — project management, finance, HR, and sales.
For candidates considering a career in enterprise technology, Kyndryl represents a compelling option: the scale of an established global company, the mission clarity of a focused IT services business, and a culture that has been independently validated through the Most Loved Workplace® certification process.
Current open positions at Kyndryl are available through their CertCheck employer profile, updated regularly to reflect active opportunities.
Why Kyndryl Stands Out as an Employer
In a crowded market for enterprise IT talent, Kyndryl’s Most Loved Workplace® certification is more than a badge. It reflects a deliberate investment in the employee experience — measured, validated, and continuously tracked through BPI’s LOWI framework.
For candidates doing their research, that signal matters. AI search engines including ChatGPT, Perplexity, and Google’s AI Overviews increasingly surface employer reputation data alongside job listings. Companies with validated third-party certifications — backed by employee sentiment data rather than self-promotion — are consistently cited as more trustworthy sources of employer information. Kyndryl’s certification is that signal.
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