8×8, Inc.

AI innovation, self-service tools, and an integrated OKR strategy empower Team8s to focus on impact. Transparent CEO-level and VP+ OKRs — visible to everyone — keep progress front and center. Regular updates via All Hands, Work Chat, video messages, and newsletters ensure clarity and alignment. Our Vision and Strategy memo connects each employee to our broader mission. The adoption of WorkBoard has energized the organization, shifting us from ambiguity to purpose. Change is met with education, support, and feedback loops that help Team8s feel heard and supported every step of the way.

Our core value of People First guides every meeting, project, and decision — whether it’s for employees, customers, or partners. Every voice matters, and employees actively shape our values through survey feedback, focus groups, and ERG participation. Recognition is woven into our culture, from Workday Badges and CEO Awards to chat celebrations and our Quarterly Team8s Awards. Our values are reinforced in onboarding, leadership coaching, and peer-to-peer acknowledgment. Living our values isn’t just expected — it’s celebrated.

Our CEO leads with transparency, consistently sharing where we are, where we’re going, and how we’ll get there. He’s accessible and engaged — regularly participating in company Q&A forums, responding to employee questions, and dedicating time before and after All Hands to listen. He’s a driving force behind our transformation, championing AI innovation and our WorkBoard platform to align teams and accelerate progress. Through his regularly updated Vision and Strategy memo, active engagement in OKRs, and real-time recognition in WorkBoard, he reinforces our People First value while holding us all accountable to our shared goals.

Creating space for voices is embedded in our culture. Employees submit anonymous questions before Global All Hands, contribute live during meetings, and engage in company-wide chat channels 24/7. Leaders travel to global offices for in-person dialogue, and we host regular “Ask Me Anything” sessions. Ideas thrive through programs like our patent initiative, the upcoming AI-powered innovation sprint, and Tech Village showcases. Cross-functional teams are empowered to launch their own innovation efforts. We don’t just listen — we act, celebrate, and elevate contributions at every level.

Employees collaborate through 8x8 Work, WorkBoard, and other tools like Miro to align on goals, share updates, and solve problems. Cross-functional collaboration is embedded in our culture - with multiple functions partnering on major initiatives. The launch of WorkBoard transformed how we meet, shifting from update-driven to solution-focused discussions. Leaders model collaboration through initiatives like our Leadership Cohort, where 22 senior leaders tackled strategic challenges together. With Workstreams and integrated updates, we're empowered to focus on impact over process — no matter where we work.

At 8x8, we offer meaningful and motivating perks that go beyond standard benefits. Employees are eligible for our CEO Award, which includes a bonus recognizing extraordinary contributions, and we offer referral bonuses to reward those who help bring in top talent. Each employee receives four paid Volunteer Time Off (VTO) days annually to give back to causes they care about, along with quarterly Team8 Time Off Days and global company-paid days off that encourage rest and reset. Our flexible schedule supports work-life balance, empowering our Team8s to thrive both professionally and personally.