AmeriHealth Caritas is a national leader in healthcare solutions for people who are at a low-income level or are chronically ill.
Beginning in 1983 in a West Philadelphia hospital, we’ve grown into one of the country’s largest and most respected Medicaid-managed care organizations. Today, we serve approximately 5 million members in 13 states and the District of Columbia with:
Quality, award-winning managed care health plans, including Medicaid, Medicare, long-term services and supports (LTSS), behavioral health, and pharmacy benefit management services. Value-added services like health outreach and job training push the boundaries of what Medicaid-managed care should offer.
AmeriHealth Caritas Corporate Office
3875 West Chester Pike
Newtown Square, PA 19073
Our vision is to be a leader in helping those in need, from wellness to resilience, so we put our members and their families first. We work to improve not only the health of our members but also the economic and social issues that can act as barriers to proper care. Our slogan is “care is the heart of our work®,” and associates love our company and are committed to supporting local communities through the company’s volunteering, fundraising, and community education programs. Our associates are excited by the growth trajectory of the company as well as the connectedness to the mission that drives a sense of camaraderie among associates and a feeling that they are giving back to the communities.
Our mission and values are often cited as the most common reason people are attracted to AmeriHealth Caritas. Our mission is to help people get care, stay well, and build healthy communities across the country —Candidates seek organizations whose work aligns with their values; it drives a “connectedness” to their work, resulting in greater job satisfaction and a sense of purpose. Our organization’s values of inclusion and empowerment are more than just words at AmeriHealth Caritas but woven into the organization’s fabric, the way we work, and how we reward and recognize associates. Our associates want to make a positive difference in the lives of our members.
Kelly Munson assumed the role of CEO in February 2024. Kelly comes to AmeriHealth Caritas with a rich legacy of Medicaid expertise that aligns with our company values. Munson implemented new strategies to engage members and improve outcomes in her previous work. Additionally, she instituted programs to increase employee engagement, create advancement opportunities, and promote mission alignment across her last company. She also brings significant industry leadership through trade and advocacy organizations, including her service as:
• Chair of the Board of Directors of Medicaid Health Plans of America; and
• Member of the Board of Directors of the Institute for Medicaid Innovation.
Most importantly, she brings a member-centric approach that aligns with the mission and culture of AmeriHealth Caritas. She is a dynamic and collaborative leader with a true passion for advancing health equity and caring for underserved populations. Kelly hopes to continue this work at AmeriHealth Caritas.
Associates are recognized and rewarded for their contributions and ability to impact the organization. We actively engage our associates for their opinions through multiple feedback venues such as our organizational health survey and Diversity Equity Inclusion assessment. These resources provide rich insight from all levels and underscore the value we see in our associates and their perspectives. Our associates expressed high trust in our company and feel they have meaningful interactions with leadership. Both sentiments are essential to empowering individuals to participate in decision-making and share innovative new ideas. Additionally, our annual Better Way Challenge encourages associates to share their ideas for improvement at all levels of the organization.
Aligning their work with the company’s mission to help people get care, stay well, and build healthy communities. Our mission serves as our compass for alignment and gives our associates a sense of purpose. Our company cares about the people we serve and energizes them to have a more significant impact on the work they do. A passion for this work creates opportunities for collaboration to find solutions for better ways of working and operational efficiency. Associates come together to creatively problem-solve and create solutions that can be leveraged in their daily work and across the enterprise.
Holistic whole-person benefits package that addresses our associate’s physical wellness, emotional well-being, and financial needs. Our annual incentive plan has financial and non-financial performance targets that align with our mission, like impacting social determinants of health and championing volunteerism through our associate volunteer program, Care Crew, which affords up to 8 hours of paid volunteer time. Our bonus plan acknowledges every associate’s vital role in our success and incentivizes them at a level that aligns with their capabilities. Our goal is to reward all associates for their efforts.
