Concentrix Corporation

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About the Company

We help the world’s best brands deliver exceptional customer experience (CX). Online, over the phone, in the cloud, and beyond—wherever customers are, we’re there. Our global staff have devoted their careers to ensuring every customer relationship is exceptional. So naturally, we’re committed to making Concentrix the best place to grow a career, too.

Our Certifications

See what we've been awarded.

2022

Certified Company
Certified Company
2022

2021

This company has not yet been certified in this year
Company Headquarters

Headquarters location:

39899 Balentine Dr. Ste 235, Newark, CA

Company Headquarters

Industry:

Business and Consumer Services

Company Headquarters

Company CEO's name:

Chris Caldwell

Company Headquarters

Number of employees:

10000 +

Why Concentrix Corporation IS A MOST LOVED WORKPLACE®

Systemic Collaboration

EMPLOYEES COLLABORATE THROUGHOUT OUR COMPANY BY …

Using both traditional and digital workspaces. Throughout the organization, staff have access to various business collaboration resources such as Microsoft Teams, Zoom and internally built tools to facilitate teamwork and idea sharing without traditional restraints of walls and borders.

Positive Vision of the Future

EMPLOYEES AT OUR COMPANY HAVE A POSITIVE VISION FOR THE FUTURE BECAUSE …

They feel included in the loop about the company status! Leadership is transparent about financial status, growth plans and any speed bumps the business is facing along the way. Visibility is extended to all global staff. From monthly senior leadership meetings to daily huddles, we make sure information that affects staff is cascaded to them. Additionally, staff are encouraged for their input through a variety of programs that incentivize their innovative ideas, focus groups and brainstorms.

Company Respect

WE SHOW RESPECT AND ENSURE THAT ALL VOICES ARE HEARD AND IDEAS ARE VALUED THROUGHOUT THE COMPANY BY …

Fostering inclusion resources available to all staff. We offer various staff resource groups such as Network of Women, Black Professionals Network, PRIDE and Ability, for persons with disabilities. In addition to our annual all staff survey, we also have Culture of Belonging Surveys to inform our organization of key metrics to refine our focus of creative an environment where we all feel welcome.
More info can be found at: https://jobs.concentrix.com/global/en/diversityandinclusion.

Company Support / Killer Outcomes

WE SUPPORT OUR EMPLOYEES IN ACHIEVING THEIR PROFESSIONAL AND PERSONAL GOALS BY …

Offering several accelerated career growth programs and through iRise, our formal mentorship program extended to staff at all career levels. Another option staff have is Concentrix University, an in house plethora of courses and learning paths and competencies designed to help staff grow. Even prior to the beginning of the COVID-19 pandemic, we recognized the benefit of remote work for staff and offered many work at home options where possible. We believe that this flexibility allows staff to balance their personal goals with their professional goals.

Alignment of Values

OUR COMPANY’S VALUES ARE ALIGNED WITH OUR EMPLOYEES BECAUSE …

They are rooted in respect and inclusion. Its important to us to listen to staff and ensure that Concentrix is a value ad to their lives and we measure this through a variety of feedback loops including surveys, confidential inboxes etc. These regular pulse checks enable us to build action plans that lead to better experiences.

Company Practices / Love

PROGRAMS AND PRACTICES WE GIVE TO OUR EMPLOYEES THAT CREATE A LOVED WORKPLACE ARE …

We offer Global Concentrix Academy, which is open to all staff as a forum to learn about industry practices, tech trends and even inter departmental projects. We also celebrate staff regularly through various rewards and recognition programs including President’s Club, Unsung Heroes and Huang Scholarship, which is available to all global staff and their families. We have several regional programs such as a Community Hub in the Philippines or Innovation Labs in India.

CEO Strengths

OUR CEO SERVES AS A MODEL OF OUR COMPANY VALUES BY …

Living them himself! Our CEO, Chris Caldwell, sets an example through his personable leadership style and being truly engaged with staff. He knows what is going on in our business and holds his senior leadership team accountable to taking care of staff and treating them like both people and professionals. Through Comparably, Chris has won staff voted awards as a Best CEO for Diversity and Best CEO for Women for three consecutive years. This is a genuine reflection of his inclusive leadership style and always looking for ways to make sure global staff are taken care of.

Benefits

EXAMPLES OF UNIQUE BENEFITS, BONUS, OR COMPENSATION WE PROVIDE ARE …

– Benefits differ from country to country
– Employee Assistance Programs
– Mental Wellness Resources
– Employee Stock Purchase Program
– Global client and group discounts

Our response to COVID-19

Work at home options where possible and safe, clean, socially distanced offices where staff are required to come to the office. In many countries, Concentrix offers vaccines to our staff where they are not subsidized or provided by local health governments.