Donnelley Financial Solutions (DFIN)X

We have developed leadership behaviors that support our values of Uncompromising Integrity, Collective Genius, Bold Action, and Purposeful Agility. We have developed an entire learning path to bring our values to life and foster a cohesive, purpose-driven culture. Each course builds learners’ knowledge of the leadership behaviors that support our values. As of 2023, 50% of employees completed this learning path. Our social recognition platform rewards employees for demonstrating these values. In 2023, 69% of employees and 81% of managers sent others recognition and employees were tagged over 34,000 times with different skills or leadership behaviors.

Creating a culture of trust and transparency. Our CEO aligns his words with his actions, e.g., he “walks his talk.” He has ushered the company through its continuing transformation by openly and consistently communicating with employees. He has extended the time for town halls to answer employee questions and does not shy away from the tough questions. He cultivates an open-door policy that employees feel empowered to use. He has built a reputation as hard working and humble, a servant leader whose primary goal is to make employees and thus the company better.

Fostering a culture in which respect, inclusion, honesty, humility, service, and accountability govern our interactions with one another. The DEI Council, which is CEO sponsored, was created to keep DEI at the forefront of our culture. In a 2023 survey sponsored by the DEI Council, approximately 89.9% of employees agreed with the statement: “In my team, we have a working environment in which different views and perspectives are valued.” We encourage employees who want their voices to be heard collectively as part of a distinct community to form resource groups, and we now have three.

Approaching problem-solving with the mindset of “how can I help you succeed?” After healthy, data-driven debate, we align around the best ideas and are prepared to lead or to serve in a support role. We’ve achieved several enterprise-wide projects that were only possible through collaborative efforts at every level of the organization. This aspect of our culture resonates with employees: we enjoy a lower rate of voluntary turnover than our peers in the industry. In 2023 the voluntary turnover rate was 5.43% for the global workforce and 4.3% for the U.S. workforce.

An Employee Stock Purchase Program in which eligible employees based in the U.S. were able to purchase DFIN stock at a 10% discount through payroll deductions. In response to the evolving needs of employees, we introduced new offerings in 2023 such as coverage for gender dysphoria and the diagnosis and treatment of infertility conditions. Last year, DFIN absorbed higher benefit costs to limit the burden on employees by keeping health premiums the same for two years in a row, lowering the cost of prescription drugs across all medical plans and maintaining unchanged dental and vision premiums for four consecutive years.