Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and China, it is the premier financial bridge between the East and West. Its teams of experienced, multicultural professionals help guide businesses and community members on both sides of the Pacific who are looking to explore new markets and create new opportunities. Its sustained growth and expertise in industries including real estate, entertainment and media, private equity and venture capital, tech, and aviation help build businesses with long-term viability, expanding its associates’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With a strong foundation, an enterprising spirit, and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
135 N Los Robles Ave, Pasadena, CA
Over the past 50 years, East West Bank has grown from a local community bank to a full-service commercial bank, with more than 120 locations across the U.S. and China. Today, it is one of the fastest-growing banks in the nation, and is the largest publicly traded independent bank headquartered in Southern California.
East West Bank’s values serve as a compass for its actions and define its processes and culture.
Absolute Integrity: East West Bank’s actions reflect its commitment to true honesty and openness. Everyone makes decisions based on the best interests of the bank and its customers, and accepts responsibility for their actions truthfully and candidly.
Customer Alignment: East West Bank’s foremost focus is to meet customers’ expectations and anticipate their needs.
Creativity: Associates are empowered to examine problems and processes in a creative manner, and to actively seek creative viewpoints and ideas from a variety of sources.
Respect and Fairness: Everyone is treated equally and consistently. East West Bank rewards and recognizes associates according to standard measures of merit.
Unification: East West Bank promotes teamwork through open communication, soliciting ideas and information from employees throughout the company.
Expertise and Professionalism: East West Bank is committed to delivering banking products and services of the highest quality. All associates enjoy opportunities for individual and professional growth, which helps them act with competence and pride, continually seeking to improve both their abilities and their bank.
Selflessness: East West Bank promotes a culture of selflessness. Team members place the interests of the bank ahead of their own, and proactively support one another in achieving great results.
Dominic Ng, president, chairman, and CEO, has led East West Bank since 1992, shepherding its growth from a small savings and loan institution in Southern California to a commercial bank with over $70 billion in assets. His vision and example inspires associates to collaborative effort and sustained success.
East West Bank fosters mutual respect among its associates. The company hires, develops and promotes associates based on merit, and provides an open, supportive, and inclusive working environment. Committed to building an environment where associates are valued and respected, East West Bank embraces differences and encourages collaboration, finding strength in team members’ varied ideas and perspectives.
East West Bank’s distinct and unique corporate culture sets it apart from other organizations and forms the foundation of its success. Associates work with the following six cultural attributes in mind.
Results-Driven Performance: East West Bank rewards and promotes high achievers. With an ethos of always getting the job done, and done well, associates demonstrate consistently strong, goal-driven performance, and are empowered to set high standards for themselves.
Entrepreneurial Mindset: An entrepreneurial mindset is the core of East West Bank’s culture. A value for simplicity encourages associates to find practical solutions to complex problems, and team members know their efficiency is prized as vital to the company’s success.
Accountability: East West Bank believes in accountability. Rather than pass on a problem, those who identify an issue work to quickly solve it. Everyone accepts responsibility for their own actions and takes ownership of their personal decisions, benefitting from each other’s reliability.
Attention to Detail: East West Bank values a focus on detail, encouraging conscious effort to understand root causes rather than observing effects. In this environment, team members think analytically and systematically, making decisions that are informed by research and data. Associates have a deep understanding of not just what the company does, but why and how those things are done.
Win-Win Customer Relationships: Associates are empowered to create positive customer experiences and form win-win relationships. A focus on listening to better understand client needs helps employees continually exceed customer expectations, enjoying the esteem of those they serve.
Pride of Ownership: From bottom to top, associates possess a vested interest in collective high performance and success, treating the company like it’s their own. When it comes to helping others, they overdeliver, knowing that their efforts support the success of East West Bank as a whole.
East West Bank takes pride in offering comprehensive and flexible benefits, demonstrating its commitment to associates by providing affordable and generous coverage. Along with health care plans, retirement savings programs, and tax wellness assessments, it also offers wellness programs, work-life employee assistance programs, commuter reimbursement, and tuition assistance.
The top reasons I love working here are that we feel like a family, our teamwork ethic is really strong, and I’m always learning something new.
My work offers lots of opportunities and challenges, as well as great benefits and helpful flexibility.
East West Bank equips you to be an excellent banker. I admire my manager’s leadership skills and knowledge bank, and our branch operation lead is an exceptional trainer who can answer any question I have.
For me, it’s all about the people: My teammates, our leadership, and our business partners make me love working here.
There are a lot of opportunities to grow here. I have great teammates, and we have a really good work environment.
