Emory Healthcare, part of Emory University, is the most extensive health care system in Georgia. We are made up of 11 hospitals, the Emory Clinic, and more than 250 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 2,800 physicians concentrating in 70 different subspecialties. Emory Healthcare’s mission is to improve the health of individuals and communities at home and throughout the world and our vision is to be the leading academic health science center in transforming health and healing through education, discovery, prevention and care.
1440 Clifton Road
Atlanta, GA 30322
Hospital & Health Care
Dane Peterson, Interim CEO and President and COO
Employees collaborate throughout our company by collaboration throughout our health system via shared communications. This use of technology encourages diverse perspectives and ideas and involvement in decision-making. Our continued focus on employee experience is supported by leaders who are intentional about being visible, present, approachable, and listening to our employees while learning from and acting on what they hear. Emory supports building a culture of openness and trust to continue delivering on our common purpose of Improving Lives and Providing Hope. All of this is accomplished through routine staff meetings, team huddles, employee forums, and listening sessions.
Employees at our company have a positive vision for the future because they share Emory Healthcare’s purpose of Improving Lives and Providing Hope. This common goal is important as we navigate the industry-wide disruption healthcare is experiencing. Our employees trust our senior leaders’ vision and actions and the organization’s strategic direction. They possess a collective and unwavering commitment to our patients, employees, and our community. Emory employees share the work they do makes a real difference.
We show respect and ensure that all voices are heard and ideas are valued throughout the company by listening to our employees. Emory Healthcare utilizes surveys to share ideas and feedback. We take this feedback into account when planning future events and optimizing operations. Gemba walks are used to check in regularly and allow staff to have their voices heard. We employed HR Business Partners for each unit/department to ensure everyone has a resource should they need assistance. Management also has recurring meetings with their staff to ensure needs are being met, important updates are shared, and everyone can collaborate.
We support our employees in achieving their professional and personal goals by offering programs for employee success. The Emerging Leader Program is a certificate program for employees in non-leadership positions to prepare employees for responsibilities and positions. Since its inception in 2012, 38 program graduates have been promoted into leadership. The School at Work Program builds workplace skills related to computing, teamwork and communication, medical terminology, and patient safety and satisfaction. These resources support the pursuit of higher education while continuing employment. EHC’s leadership programs offer education, tools and resources to newly hired, promoted, and existing leaders, which are aligned with EHC initiatives and people resources.
Our company values are aligned with our employees because our values were inspired by our employees. Emory Healthcare’s values transcend the buildings and facilities; they are lived and breathed every day by our people. The team’s unwavering commitment to excellence, innovation, and collaboration is shown in the delivery of exceptional patient care for everyone we see. They dedicate themselves to continuous improvement in all that they do and strive to be leaders for others to emulate. Employees take pride in their work as individuals and as part of the team, demonstrating respect for patients and the diverse community we serve.
Programs and practices we give to our employees that create a Loved Workplace are:
• EHC Recognize! is a support program recognizing employee service and onboarding milestones, including a simple gesture of saying thank you.
• Partnership with Spiritual Health to support team members’ mental and spiritual health.
• Recognition programs for employees, leaders, and medical staff across EHC include employee of the month awards and scholarship awards for continuing education.
• Programs to support building pride within the organization include branded logo items, storytelling, and celebrations for all accomplishments throughout the organization.
• Supporting and coordinating ways for team members to get involved in the community with programs like Faith Community Nursing and sponsorship of local events.
Our CEO serves as a model of our company values by putting people first. Jonathan S. Lewin, MD, has made this a cornerstone of his leadership by increasing employment and achieving revenue growth of over 80% in the past 6 years. As an advocate for wellness, diversity, and inclusion, he charged a committee to hire Emory Healthcare’s first Chief Diversity, Equity, and Inclusion Officer. Dr. Lewin initiated working with the CEOs of other health systems to maximize the ability to provide the best care for the community. Under his leadership, we have achieved COVID-19 survival rates that are among the highest of all national academic health centers.
Examples of unique benefits, bonus, or compensation we provide are:
• Coverage begins on day 1 of employment.
• Network option offers greater savings if utilizing a provider within the Emory Network
• Coverage of tier 0 prescription drugs at 100%
• Out-of-network behavioral health providers are reimbursed at the in-network level
• Medical plan and 403(b) match offered
• Extended illness leave benefit provides 100% of pay for personal illness
• Personal 1:1 benefit education and counseling sessions for new hires
• Financial wellness counseling
• Student loan repayment benefit
• Extensive wellness benefits like diabetes prevention and weight loss management
• Generous tuition reimbursement and PTO plan
• 403(b) employer basic contribution even if the employee does not contribute themselves
Pandemic related accommodations that we have provided during COVID or now include:
· Childcare employee reimbursement program
· Partnered with YMCA to offer childcare including holiday care
· Childcare provider network with a list of tools and alternative care
· Expanded eligibility criteria for the EHC hardship fund
· Financial wellness courses to reduce financial stress resulting from COVID
· Numerous tools and resources for behavioral health including webinars on resiliency and burnout
· COVID Medical services, including complications covered at 100%
· Telemedicine visits covered at 100%
· Allowed mid-year change to FSA elections plus Dependent Daycare funds rollover
· Retirement Plan counseling, easier access to funds, hardship withdrawals, and increased maximum loan allowances.