Respecting each others differences. We care about people around us. We are in this together and encourage growth and openness. We are not a business for egos; when someone does something a little differently we use it as an opportunity to learn something new. With huge growth comes a lot of change. We face new challenges every week, and so we are dynamic in how we resolve them together. No matter what pressure people are under or who is involved, we always remain focussed on the goal to make every kid smart with money.
Ultimately, we are a group of uniquely brilliant individuals that want to give our all to make every kid smart with money. We are united by a passion to use our individual skills to make a difference in the world by improving the financial literacy of the next generation. And that motivates us.
We tell people from the start of the interview process to be ready to debate – and move on afterwards. We all bring different skills and viewpoints to the table, and we’re pretty open to the fact that there is rarely a right way or a wrong way to do things. If the time comes when someone doesn’t agree with something, we encourage them to speak up. Once the debate is over, we move forward together. We hold global Town Hall meetings monthly where everyone is encouraged to ask questions in advance – anonymously if they wish. This empowers our people to seek answers and to have an open discussion with all levels of the business. From day one, we ask our new joiners to ask questions about our world, our audience and why we do the things we do. The speed of our business means that we’re not a place for passengers, we’re a place for active participation.
We’ve built a learning culture where people are empowered to take control of their own development to achieve their personal and business goals. This has been reflected in a 295% uplift in employees taking part in external or internal training. We’ve done this by shifting the perspective of ‘corporate’ workshops. We treat people as adults when it comes to training, removing the red tape and challenging them to find the coolest, most impactful content and course that works for them. We also take the time to connect with every member of our 300+ team to understand what they want out of their time with GoHenry and to work with them on getting there. This includes investing time and money into training, but also simply supporting them to achieve what’s important to them.
Our business is built on six core values: Bravery, Respect, Perseverance, Curiosity, Integrity, and Passion. We believe that the best way to learn is by doing – to be bold and have a go – hence the ‘go’ in our name. This ethos is something we carry over into our company culture; the people we hire and the partners and agencies we work with. Our mission is to make every kid smart with money and these values are how we bring this to life – 92% of our team believe we demonstrate them well!
There’s a clear vision across the entire business – to give things a go. It’s in our ethos and part of our brand name. Our belief is that if you give someone a bad job to do, they’ll do a bad job but if you give someone a good job to do, they’ll do a good job. We therefore empower our people and our teams to give themselves a great job to do! Our learning culture is built around a single why; ‘to help our people make the world a better place’ with a simple mission ‘to make work not suck!’ Making the world a better place can be accomplished in the small steps of helping our leaders capture moments of excellence and feeding them back to their teams to bigger picture training interventions that help our people understand their differences and how they can work more effectively together. Ultimately, we’re all driven by our passion to improve the financial literacy of kids and teens across the globe – and that unites us.
Staying engaged with our entire team, from personal emails to new joiners to celebration emails on life changing events. Alex cares deeply about everyone at GoHenry and this is transparent in the emails and notes he sends to people. He co-hosts our monthly Town Halls and is always available to answer any question. Alex empowers the team and leads by example, embodying our ‘have a go spirit’, which in turn motivates those around him.
We have a fully flexible working policy called GoFlex which empowers employees to choose where they work best; office, home or a hybrid of both. This not only opens us up to a global talent pool, it means we can ensure a good work-life balance that is suited to our team’s individual needs. On the back of our Covid pulse survey, we recognised that people’s families are spread worldwide. We embraced this and now offer everyone the ability to work abroad remotely for a total of up to two calendar months in any 12-month period. To maintain a positive and collaborative company culture, we hold monthly in-person team meet ups, quarterly country meet-ups and once-a-year global get togethers – strengthening relationships, boosting morale and making memories! With a multicultural team, we also recognise that not everyone has the same beliefs, cultural values or celebrates the same holidays. Our Flexible Public Holidays provide eight public holidays a year for everyone, meaning our people choose what they’d like to celebrate and when, giving them them the ability to swap a public holiday for a day that works better for their own celebrations. In all fairness, what do we even celebrate on a Bank Holiday?!
Covid has given everyone a taste of remote working and has accelerated the acceptance of a flexible approach to working hours and location as the norm. To continue to recruit A-players and to retain our current talent, we carried out a pulse survey post-pandemic to find out how people felt about flexible working. One big thing we learned is that doing your best work may look very different from one person to the next. For some, it’s being surrounded by their colleagues and having the ability to jump into a room for a brainstorming session. For others, it’s the flexibility to work from home while balancing personal responsibilities. Whatever “doing your best work” looks like we now offer the opportunity for people to explore it and this is called GoFlex. The framework allows our people to choose their preference for how and where they’d like to work; office, home or a hybrid of both.
We’re proud of how we have made it through the pandemic together and believe that as a team and business, we are stronger and more resilient than ever.
GoHenry is a prepaid debit card and financial education app designed for kids aged 6-18, with a simple mission to make every kid smart with money.
We launched in 2012 and provide tools to help kids learn about money – by earning, saving, spending responsibly, giving, and more, all with parental oversight.
We now have over 2 million customers across the UK, US and more recently France and Spain thanks to our acquisition of French FinTech Pixpay.
We recently launched Money Missions, which are in-app, gamified money lessons designed to educate children and promote better financial literacy. The missions cover a full curriculum in line with national education guidelines and have been developed with teachers and financial experts. A wide range of topics is covered such as money basics, earning, saving, responsible spending, borrowing and credit, investing, money safety, and more.
Fun fact: our cards can be personalised by adding a child’s name and choosing from fun card designs – making learning about money something children can be proud of.
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