.jpg)
Our employees collaborate through Slack, Zoom, Agile Methodologies (POD structures, Sprints, Retrospectives, etc.). We hold weekly All Hands meetings where we share our company wins, campaigns, new hire introductions, critical program updates, transformation updates, and hold an Ask Me Anything at the end. We hold a monthly Strategy Sesh to share our OKRs, and financial results.
One of our cultural values is WE GO ALL OUT FOR IMPACT. We embody this through our commitment to revolutionizing the beauty industry, empowering everyone to express their own unique beauty as part of our positive vision for the future. Our people are tenacious about building an enduring and valuable company—prioritizing company results over processes or politics, striving for excellence, not just settling for good or great, when it makes a real difference in impact, and never letting the pursuit of perfection slow us down when “good” is enough.
One of our core cultural values is WE RESPECT EACH OTHER AND COMMUNICATE HONESTLY. We foster an environment where feedback is welcomed and embraced, as well as provided quickly and constructively, valuing the opportunity it presents for growth and improvement.. Our communication is characterized by upfront honesty. We don’t gossip or say anything behind someone’s back that we wouldn’t say publicly. We address problems without hiding issues or mistakes, including from ourselves, to create a culture of accountability and self-awareness. We share information with each other openly, unless confidentiality is absolutely needed. We’re honest and transparent with our community, our creators, and our partners.
During our weekly All Hands meetings, we share our company wins, campaigns, new hires, critical program and transformation updates, and Ask Me Anything, where employees can submit anonymous questions answered by our most senior leaders. We seek feedback from our employees year-round through our Annual Engagement Survey and Pulse Surveys. The feedback is then published, allowing us to identify recurring themes and take action. Additionally, our Culture Club plays a pivotal role in driving change based on the feedback we receive.
In our cultural values, WE HAVE AN OWNERSHIP MENTALITY, where we take ownership in understanding company impact and objectives, and setting up our own individual priorities. We take charge of our careers and ask for help when needed, ensuring that projects, whether big or small, don’t slip through the cracks. It’s always clear when we “own” a project or someone else. If we see an issue, we don’t wait for someone else to fix it—we do it ourselves. We take responsibility when something goes wrong and we appreciate others when they do the same.
We conduct live monthly professional development sessions hosted by a master facilitator and learning leader. Additionally, we share monthly Inclusion Spotlight pages and Make it Real sessions to promote lived learning and lived experiences in DEI. Year after year, our inclusion scores are in the 80s, with employees telling us they are aligned with our values and see themselves represented both in our values and our culture.
Our culture is underpinned by our four cultural values. Our values are not just words on a screen; they underpin the way we work, behave, and interact with each other. We integrate them into our interview process and rate performance based on them. It’s who we are.
Every employee receives a monthly full-size subscription—unique IPSY perk. It’s a way for the team to share in the joy and delight our members enjoy each month with free beauty products from buzzworthy brands like Drunk Elephant, Fenty Beauty, and Pat McGrath Labs. We actively support women’s and LGBTQ+ charities through substantial product donations, over $700K worth in 2023. Monthly.
Our commitment to our employees extends beyond the workplace. In direct response to feedback, we introduced a Volunteer Day Off each year to encourage giving back. When our folks said they were struggling with mental health and boundary-setting, we also expanded mental health benefits, including reducing in-network copays to zero for many of our benefit plan participants and a company-wide wellness program. Our benefits packages are family- and pet-friendly, and provide support to our employees at all stages of their lives and careers, including parental leave programs in the US and Latin America as well as robust retirement programs to help our people save and achieve their financial goals.
After listening to our employees and transitioning to a remote-first, not remote-only, model, we kicked off our annual All Company Offsite. Hosted in Miami, this signature experience offered our employees the opportunity to connect around our strategic pillars through leadership and employee showcases, focus on our members and brand partners during interactive panels, showcase their talents in a talent and cultural fashion show, and dance the night away at our IPSY Awards formal extravaganza!
Our CEO is a C-suite veteran who lives and breathes our company culture and values, but don’t take our word for it, his Glassdoor ratings are 90+%! He is a leadership presence in our weekly All Hands and monthly Strategy Sessions, providing insights and visions for our future. He is committed to transparent, open communication and has hosted a series of sessions for employees to get to know him in small groups and skip-level meetings, and he maintains an open door policy for all employees.
In response to increased market volatility, we transitioned to quarterly bonus payouts and we are delighted to share that we paid a bonus every quarter for two years! One unique feature about IPSY is that all of our employees are participants in our stock option program, which underscores the ownership mentality shared amongst the team. We are proud of our diversity and inclusion and believe that extends to our pay structures as well. We are committed to transparency and aspire to be a leader in our communities around equitable pay. We include pay ranges in our job descriptions not just for compliance, but because ensuring fair compensation for women and marginalized groups is the right thing to do.
IPSY is the beauty industry’s most powerful marketing platform, uniting brands, creators, and hyper-engaged consumers with unprecedented access to each other through the world’s largest beauty membership. IPSY is home to sample-size beauty subscription Glam Bag, full-size beauty subscription BoxyCharm, celeb-curated collection Icon Box, and personal care brand Refreshments. When you join IPSY, you get insane insider prices on buzzworthy beauty that’s personalized for you so you can play, explore, and express your unique beauty every day. Through product innovation, machine learning technology, and a community-first mindset, IPSY democratizes beauty by delivering not only personalized experiences, but the feeling of authentic self-expression that comes with the discovery of beauty products tailored to your unique preferences. Our proprietary technology platform is the ultimate in beauty innovation, leveraging millions of member data points that has led to the creation of some of the world’s most-loved beauty subscriptions. To date, we have amassed over 200 million product reviews and built an avid beauty community who is at the heart of all we do. Our world-class team—from merchandising to machine learning, editorial to engineering, and everything in between—works behind the scenes to make personalized beauty discovery possible.
903 Colorado Ave
Santa Monica, CA 90401
Internet/E-Commerce
Scott Gilbertson
0 - 1000
NA
