LivePerson

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About the Company

LivePerson makes life easier through trusted conversational AI. We invented chat for brands 25 years ago and have never stopped innovating. Today, our 18,000 customers —including leading brands like HSBC, Orange, and GM Financial— use our Conversational Cloud and AI to understand, help, surprise, and connect millions of consumers. LivePerson is publicly traded (NASDAQ: LPSN) and was named to Fast Company’s Most Innovative Companies list.

Certifications

LivePerson has received the following certifications.

Top 100 2021
TOP 100
2021
Company Headquarters

Headquarters location:

530 7th Ave, Floor M1, New York, NY

Company Headquarters

Industry:

Computer Software

Company Headquarters

Company CEO's name:

Rob LoCascio

Company Headquarters

Number of employees:

1001 - 10000

Why LivePerson IS A MOST LOVED WORKPLACE®

Systemic Collaboration

EMPLOYEES COLLABORATE THROUGHOUT OUR COMPANY BY …

Working together in a global, asynchronous framework, all driven by a common vision and mission. Our fully flexible environment allows our people to do their best work how they like to do it, including remotely, from state-of-the-art global hub facilities, and from over 700 local WeWork spaces around the world.

Positive Vision of the Future

EMPLOYEES AT OUR COMPANY HAVE A POSITIVE VISION FOR THE FUTURE BECAUSE …

Conversational AI is an exciting new space with tremendous opportunity. Our award-winning, industry-leading tech is transforming how the world’s most innovative brands connect with their customers. We invented chat for brands 25 years ago and have never stopped innovating.

Company Respect

WE SHOW RESPECT AND ENSURE THAT ALL VOICES ARE HEARD AND IDEAS ARE VALUED THROUGHOUT THE COMPANY BY …

Continually gathering feedback to understand what’s working and what’s not. The leadership team hosts focus groups with diverse groups to hear firsthand how we’re doing. Employee resource groups have also developed programs and initiatives to celebrate and foster diverse points of view.

Company Support / Killer Outcomes

WE SUPPORT OUR EMPLOYEES IN ACHIEVING THEIR PROFESSIONAL AND PERSONAL GOALS BY …

Providing peer feedback and employee reviews through thoughtful conversations about contributions, learnings and career goals. Our Mentoring Program connects employees with mentors one-to-one, and our Chief Coaching Executive provides daily guidance and monthly employee coaching sessions live or on demand.

Alignment of Values

OUR COMPANY’S VALUES ARE ALIGNED WITH OUR EMPLOYEES BECAUSE …

LivePerson’s 13 core principles (like “we learn from mistakes”) resonate through everything we do. Our employee-centric culture is continually evolving through feedback, annual surveys, and intimate roundtables. We welcome all voices, backgrounds, and perspectives.

Company Practices / Love

PROGRAMS AND PRACTICES WE GIVE TO OUR EMPLOYEES THAT CREATE A LOVED WORKPLACE ARE …

Flexibility to take care of yourself and your family: Ability to work remotely, at offices in hub cities, or from WeWork spaces around the globe with rapid COVID testing covered by the company required to enter facilities to keep employees safe. Our Diversity Council fosters Employee Resource Groups like Live in Color (supporting POC), Women in Tech, and LP Proud (supporting LBGTQ+ employees).

CEO Strengths

OUR CEO SERVES AS A MODEL OF OUR COMPANY VALUES BY …

An extraordinary visionary, Rob founded the company 25 years ago and has kept LivePerson ahead of the tech and culture curve. This serves as an example for all employees, who are encouraged to push boundaries and transform how the world communicates through our revolutionary conversational AI.

Benefits

EXAMPLES OF UNIQUE BENEFITS, BONUS, OR COMPENSATION WE PROVIDE ARE …

– Competitive pay, stock packages & purchase plans, fertility & tuition assistance.
– Ample time off, including care days and recognition days, extended paid time for all new parents, and flexible work for employees returning from maternity leave.

Our response to COVID-19

$1000 for home office setup, coverage for internet and wi-fi expenses, 5 extra care days introduced during the pandemic.