One of the most impactful ways that we continue to make everyone feel included and supported is through our culture of feedback. We use Slido as a tool for questions and feedback at monthly and quarterly company all hands events, and we drive this via our embedded values & behaviours: curiosity being one of them. We have a variety of affinity networks and our DRIIVE committee (diversity, representation, inclusivity, intersectionality, versatility and equity) is made up of employees from across the business to work together and continue to push forwards on all things ED&I and celebrate the diversity of our people throughout the year with celebrations, panel events and lunch and learns. We host office lunches where we all come together to welcome our new starters, we host company wide socials and on our termly all hands day (held twice a year) we come together as a whole business (remote & in person) to talk about our shared purpose, ouor overarching company goals, do cross functional learning and socialise.
We are on a mission to continue to build a workplace where our employees feel valued, heard and connected with the shared purpose of impacting 1 million learners lives. We focus on recognition of good work, be that personal contribution or team contribution, aswell and focussing in employee experience at the heart of everything we do.
We have a budget set aside every month to be spent on EDI workshops, panel talks and anything else our team asks to see or learn about. This is managed by our dedicated DRIIVE committee. We continue to raise awareness internally in areas such as Menopause at work, Neurodiversity, Anti-racism, Trans inclusion to name a few areas. We run company wide mandatory training around ED&I. All our people policies are inclusive with inclusive language. We have extended our perks & benefits to be more inclusive of an intersectional, multi generational workforce. We also send an annual EDI survey which gives space for anonymous comments and feedback results to the business, using this to help us improve in key areas. Again our people are central to our business and we want to ensure they feel heard, valued and connected.
As well as supporting everyone in our team to use their annual L&D budget to build long-term professional skills, we have an internal learning hub. This is an online platform filled with video courses, interactive tasks and written resources on skills such as project management, giving and receiving feedback and guides to how MyTutor works so everyone can develop themselves personally and professionally. It’s about putting colleagues back in the driving seat but giving them the level of support, guidance and resources they need to succeed in their learning and development. We run internal mentorship and reverse mentorship schemes, we always look to hire internally first. We have learning pathways for our rising leaders and senior leaders and focus on continuous improvement and growth mindset.
We hold ourselves to account as a business in several ways, including our termly eNPS surveys, focus groups and meetings with our People partners and team leaders to make sure nothing and no-one falls through the cracks. These sources of feedback tell us where employees want to develop, what skills they want to learn and how these learning experiences can underpin our success as a business. As we reflected on our new needs as a scale-up rather than a startup, we built in new role levels and transparent progression pathways to make MyTutor a place that rewards talent and development through learning. To support progression, we have a PDP framework which everyone is encouraged to write up with their manager, so they can develop themselves in a structured and consistent way. Learning is encouraged and supported equally amongst our team leads, managers and Senior leadership Team as much as it is with junior hires.
Our culture is driven by our behaviours, which are “be an energy giver”, “understand the why”, “be proactive”, “act like an owner” and “be constructively candid”. These work together with our values, which are “commitment”, “compassion” and “curiosity”. Our brand personality is “Authentic”, “Friendly” and “Human” – and we use these pillars to make sure MyTutor is an accessible and trustworthy brand that is honest with our customers. We’re helping families and schools find the best tutors for their teens, and we’re not afraid to be passionate, funny and real in the process. The great thing about our culture is that as we’ve scaled, we’ve continued to reflect these traits internally, which make MyTutor an inclusive, passionate and fun place to work.
As a people team we are focussed on People Experience and putting our employees at the heart of everything we do.
Best of all, we have an empowering culture of feedback and we see our values and behaviours reflected across the business. Our SLT has been instrumental in defining our values and behaviours, with particular enthusiasm to see “curiosity” and a culture of learning to be what defines us as a company. As we build out our learning hub, our SLT will also be shaping our course “Leadership the MyTutor Way”, which will help reinforce these values and behaviours at every level and within every department.
When the need for online tuition sky-rocketed in response to school closures, remote learning and exam changes in 2020, we scaled to meet the demand. As a team, we’ve grown from 50 employees to 280, and we’ve prioritised making MyTutor a great place to work every step of the way. From scrappy startup to successful scale-up, we’ve made sure to create a working environment where everybody feels supported, psychologically safe and able to do their best work. From helping existing employees adapt to changes, to onboarding 230 new joiners, we’ve provided remote and in-person wellbeing initiatives to suit everyone’s unique needs. So whether an employee fits in their work around childcare, feels more comfortable working from home, or needs the buzz of an office, we make it work for them. We know that mental health is just as important as physical health, and through our culture we prioritise both above all else.
We continue to make MyTutor a workplace that works for everyone with a flexible hybrid working environment that includes in-person wellbeing initiatives, policies and benefits available to all.
International working – All employee can work abroad for up to 30 days per year
Working from anywhere in UK – Flexible working with HQ in London but hubs across all the UK
Time for me day – Wellbeing days each year for employees to relax
MyT Flex - Flexible working patterns around core business hours
Bupa or Heka Wellness allowance - You choose what works for you
Enhanced Birth Parent & Non Birth Parent Leave
Pregnancy loss policy which supports parents through pregnancy loss and IVF treatment
Budget assigned to committees such as EDI, Wellbeing and social to
4 week Sabbatical after 5 years
New Starter Office Lunches - celebrates our new starters in person
MyTutor is the UK’s leading online tuition platform. Our mission is to make life-changing tuition available to every child. We believe that tuition is life-changing because it helps children achieve their academic potential, as well as providing them with mentors to boost their motivation, confidence and ambition. All of our tutors are current students and recent grads from UK universities – this means that as well as having deep subject knowledge, they have recent exam experience, and double as approachable mentors who teens love to learn from. We make tuition more affordable and accessible for those who can afford it through our B2C offering, and free for those who can’t through our B2B Schools Programme. At the same time, we provide regular and rewarding work for university students and grads, giving them valuable transferable skills for their CVs, and a source of income to support them at this stage of their lives. Since we started in 2013, we’ve given over 2,000,000 lessons and impacted over 166,000 learners.
London
Brick Lane area
EdTech (education Tech)
Bertie Hubbard
0 - 1000
