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About

About the Company

At New Story, we believe in the incredible potential of each child and young adult. Our education, therapeutic and clinical programs are designed to meet the needs of each child to promote their achievement, growth, and development. We offer a comprehensive spectrum of support for children and young adults with special needs, drawing from the diverse histories, legacies, expertise, and methodologies of our network of companies. Together, we empower children and young adults to reach their highest potential.
Our network of schools, clinics, and services, offer children, young adults, and families integrated academic and therapeutic programs in support of a range of diagnosis, including autism spectrum disorder, anxiety, depression, ADHD, and/or other emotional and behavioral issues. It’s because of you, students and clients will have breakthrough moments that change the course of their lives. Established in 1997, today New Story spans 9 states with 75+ locations serving over 4700 students and clients.

Company headquarters
Headquarters Location

Baltimore, Maryland

Number of employees
Number Of Employees
3000
Company industry
Industry
Education
Company website
Company Website
Company ceo
CEO
Jonathan Bicknell

Our Certifications

See What We've Been Awarded

Certified Company
Certified
2024
Career Advancement
FOR Career Advancement
2024
DIVERSITY
FOR DIVERSITY
2024
Parents & Caregivers
FOR Parents & Caregivers
2024
Women
FOR Women
2024

Reviews

Why is New Story a Most Loved Workplace®?

New Story’s Vision is to be the leader in special education and clinic services for families and communities across the country. All employees have taken part in a mission, vision, values, purpose exercise as part of the MVVP roll out collectively known as ‘Better Together’ and continue to reinforce throughout the year. ‘Better Together’ reflects our commitment to unity, collaboration, and the collective impact we can create when we stand shoulder-to-shoulder, united by a common purpose.

New Story values were developed in partnership with state, regional and local teams. Additionally, they were developed as a result of companywide surveys and focus groups. At New Story we believe that connection is not just a perk but a fundamental value that drives our culture. Our Employee Appreciation program aims to foster meaningful connections among our team members. The program is designed to reinforce our Core Values, celebrate individual and team achievements, and appreciate and celebrate each other. Stars of appreciation are awarded for: Embracing and Living our Core Values, Sharing Bright Ideas, Embracing Teamwork and Collaboration, Exceeding Expectations …. and much more.

Jon Bicknell is instrumental in modeling the company values. Some ways in which he does this is by holding monthly small-group coffee chats with employees where he listens and responds to feedback from employees at all levels in real time. He reinforces values and guiding principles during state and company-wide gatherings and meetings, anchoring all that we do in our MVVP.

New Story’s five values have detailed behaviors that describe how we put the value into practice. Core values: Integrity: we are committed to honesty, trust, and transparency, Accountable: We are responsible for our actions. We learn from every experience. Collaborative: We grow and succeed together Inclusive: We celebrate the value of all, Supportive: We build meaningful relationships. We learn from one another.
Our Inclusive value includes the following behaviors: We listen and consider everyone’s point of view, we create an environment that embraces the differences in all people and is safe to speak up, we advocate for diversity, inclusion and belonging at all levels of the organization, and we will learn about those different from me and adjust my behavior accordingly. Additionally, we have regular company wide and state-level surveys to ensure all voices and perspectives are heard on a routine basis.

New Story team members have access to a network of 15+ school and clinical companies with 75+ locations. We promote cross-company and cross-location sharing through our peer mentor programs tied to the New Story Leadership Development Program(s) – Accelerate and Ascend. Additionally, our state and regional leadership structure allows team members to share best practices and programs at the state levels. Additionally, New Story shares regular articles and blogs around key topics relevant in the education field as part of its internal communications program. Collaboration is a Core Value at New Story, and our employees further demonstrate this value with each other by sharing resources and partnering with others in the pursuit of excellence, regularly giving and receiving feedback for the benefit of the team, listening with the intent to understand, and remaining curious and willing to change.

Our Total Rewards package is thoughtfully designed to provide fair and competitive compensation alongside benefits that are well-suited for every step of life’s journey. At the heart of this program are our foundational “Total You” pillars designed to help you thrive and be the best version of you! We are committed to fostering an environment supporting your journey to: Be Well – Be Successful – Be Balanced – Be Connected. Our benefits package is a cornerstone of our total rewards approach, from healthcare and retirement options to continuing education, personal development, and various other perks. We conduct both internal and external benchmarking for benefits and compensation annually to ensure our benefits offerings and compensation plans are competitive in the marketplace.
We believe our employee’s health is their greatest asset. That’s why we offer comprehensive healthcare benefits to ensure our team members and their families have access to quality care. New Story offers a choice of medical plans offering: Free preventive care services, No cost preventive & maintenance medications, Reasonable cost sharing for inpatient, outpatient, emergency and urgent care, maternity services, and prescription coverage,
Access to a national physician network. In addition, a health savings account (HSA) with an employer contribution, dental plans with adult & child orthodontic coverage, and vision plans are available. Our commitment to ‘Be Well’ goes beyond healthcare benefits. New Story offers a range of engaging benefits to help promote preventive care including: No cost biometric screenings, Health Risk Assessments, Wellness challenges and initiatives, Access to a robust wellness program, Wellness rewards and incentives. We are committed to supporting your journey towards success both personally and professionally. We offer our valued team members a host of options to help keep you moving forward in a healthy financial direction, including 401k with employer match and full vesting, Company Paid Short Term Disability, Company Paid Life and AD&D Insurance, Health Savings Account (HSA) with company contributions. Optional Long-term disability insurance, flexible spending accounts, supplemental accident, and hospital coverage are also available to provide added financial security. All team members and immediate family members are eligible to receive free, confidential assistance related to various work related and personal concerns. Our Employee Assistance Program (EAP) provides: In person & virtual consultation to work through issues like stress, marital concerns, anxiety, depression, alcohol, substance abuse. Life Coaching to support you in setting and reaching your goals in areas such as self-care, living your purpose, and nurturing positive connections. Work-Life Services to assist with child and elder care planning, legal concerns, education planning. Additionally, New Story partners with Health Advocate to bring you a robust Wellness Program tailored to support your unique personal pathways. Team members have access to many workshops, challenges, and self-guided pathways. Whether you are looking to enhance time management skills, practice mindfulness, or develop resilience, this program offers the flexibility you need to explore different approaches to achieve balance.

Benefits
See what New Story's main benefits are
  • Healthcare & Wellness Benefits
  • Financial Wellness
  • Tuition & Continuous Learning
  • Mental Health & Well-being
  • Employee Appreciation & Perks

Testimonials

Hear From Our Employees

The culture is amazing, the flexibility and the trust.

New Story has a great team of people who are really invested in the success of students. We are making a difference every day for children with disabilities.

Seeing the impact we make in kiddos lives, collaborating with my team, such a positive atmosphere!

Why Us?

Why Work At New Story

Customer-Reviews-Customer-Connection

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