OneMain Financial is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. We empower our customers to solve today’s problems and reach a better financial future through personalized solutions available online and in 1,400 locations across 44 states. OneMain is committed to making a positive impact on the people and the communities we serve.
601 NW 2nd St
1001 - 10000
When our team is at its best, so are we. We embrace an entrepreneurial mindset and have created an environment that allows team members to interact across roles and teams. Most of our teams are smaller than 10-12 people, which fosters collaborative and interactive environments with open dialogue between team members, colleagues and managers. We have made investments in technology and digital collaboration tools to promote flexibility and drive collaboration, mentorship and professional development.
Our positive vision for the future is driven by our mission and engagement with local communities. We work closely with our customers to improve their financial well-being and are continuously enhancing our offerings to help more people improve their long-term financial situations. Deepening our customer relationships goes hand-in-hand with supporting the communities where we live and work, and we have a strong culture of philanthropy and volunteerism. Last year, team members recorded 3,450+ volunteer hours and contributed nearly $186,000 to their favorite charities.
Team members feel they have meaningful engagement with each other and access to the company’s leadership team. We prioritize diversity and inclusion, and our talented team members reflect the communities we serve. Our Day of Inclusion series features senior leaders in conversation with community partners, spotlighting the impact that diversity has on our company and communities. In 2021, 88% of our employees said they felt they could be themselves at work.
We invest in our team members and provide training and professional development across all levels and parts of the organization. We conduct regular employee trainings, including Aspiring Manager, Leadership Development and Continuing Professional Education. Team members are guided through their performance management with regular goal-setting and coaching. We actively seek out internal team members to fill open roles as one way of giving team members opportunities to grow and are committed to providing specific career development and mentoring programs for historically underrepresented groups, including women and people of color.
OneMain team members are unwavering in our customer-focused mission. Our 100+ years as a trusted lender includes a history of demonstrating empathy, finding solutions and working closely with customers and communities through changing economies and personal financial situations. Team members empower our customers to reach a better financial future, acting with integrity, transparency and respect.
OneMain is focused on shaping and enhancing the employee experience, with an emphasis on team member engagement and recognizing the contributions of individuals. We offer work arrangements that are highly flexible and hybrid for eligible employees, providing benefits that go beyond industry standards. We actively solicit feedback from team members through open dialogue, town halls, our annual employee engagement survey, and opportunities to submit suggestions. We have “Spirit committees” and active philanthropy and volunteerism programs that organize and sponsor activities for team members. We hold “Team Member Appreciation Days” and promote “Shine Ons” for colleagues to recognize others.
Our Chairman and CEO Doug Shulman understands that a culture of teamwork, collaboration and respect starts at the top. He is passionate about our mission of helping hardworking Americans and stands for doing the right thing, every time, for our customers and our company. Doug has expanded our focus on diversity and inclusion and corporate social responsibility initiatives. Doug engages regularly with team members through town halls, coffee chats and in-person gatherings, reinforcing his commitment and leadership with team members across all levels of the company.
We provide exceptional benefits, and we subsidize much of yearly cost increases and avoid passing higher health care costs along to our team members. Our benefit program is uniquely built to answer what our employees tell us their needs are. This level of responsiveness is unusual for a company of our size and in our industry. For example, we added a number of programs during the pandemic when we heard our team members wanted more mental health resources and support for their caregiving responsibilities. We’ve also invested in support for disaster relief and volunteerism programs.
During the pandemic, OneMain implemented operational changes quickly to promote safety and well-being for team members and customers. We communicated clearly and frequently, gave out cash bonuses and added support for child and elder care. 89% of our team members said they approved of how the company handled the pandemic.
We also added or expanded benefits focused on health and wellness. These included paid time off for vaccinations, classes focused on mental and physical fitness and nutrition, virtual health and mental health visits and support for hybrid and flexible work arrangements.