incentivizing synergies between functions. Our bonus structure rewards collaboration across teams—as bonus KPIs are typically tied to more than one function. Additionally, our hybrid work format has employees in the office three days a week, and we aim to have larger meetings scheduled for those in-person days when possible. We believe that some of the best collaboration, ideas, and innovation come from people being able to bounce ideas off of each other in-person.
global ecommerce is a $6 trillion opportunity, and we’ve only scratched the surface. Our senior leadership team is strong and provides employees with opportunities for advancement and growth. We also have a proprietary method for hiring top talent, which we believe is our competitive advantage.
creating multiple channels of communication. It starts with weekly check-ins employees have with their manager, where two-way feedback is encouraged. It expands from there to the open door policy our founders have, to our regular town halls, engagement surveys, focus groups, and our open form for anonymous feedback. We believe feedback is a gift, and we have multiple channels to collect feedback.
recognizing that our team members need to be supported on multiple dimensions. Our hybrid work schedule and unlimited PTO allow employees to prioritize health and family. Our weekly manager check-ins are designed to help employees communicate their goals so their managers can support them. Vertical and lateral mobility at Pattern helps employees discover paths to grow as we grow. Additionally, we reimburse fees for conferences and certifications and also offer LinkedIn Learning accounts to all employees to ensure they are able to develop new skills and keep their ones up to date.
our values came from our employee base. Rather than crafting aspirational values with no concrete footing, we instead asked ourselves which values were already held and embodied by our team and made those our company values. The four values that drive our company were born from within our employee base, and they are our guiding principles for everything we do—from how we hire, to how we work and interact.
myriad and begin with autonomy. Employees are constantly empowered by our CEO to “go do something smart” and figure out what that looks like for their function. Our hybrid work schedule gives employees additional flexibility to use the office space when it’s most advantageous, and our office space is designed to be an attractive place to work from. Development opportunities—like leadership training, our “Pattern Pals” program, LinkedIn Learning, and support for industry certifications and events—give employees access to pathways for professional advancement. We also have regular company events to help celebrate our successes throughout the year and create connection between employees.
living our values every day. Dave is likely the most data-fanatical, game-changing, partner-obsessed doer we have in the company, and those behaviors are constantly on display. Dave also models balancing work and family. It’s not uncommon for Dave to excuse himself from a meeting that has gone a bit over to attend a family event.
fully vested 401k match from the time employees begin to contribute (up to 4%), access to equity, unlimited PTO, regular company events, paid parental leave (1 month for men and 3 months for women), HSA match, and a hybrid work format.
Accommodations we made during the pandemic include: fully remote work when the pandemic was at its peak and continued hybrid work schedule to this day; regular care packages to help employees feel connected; collaboration tools (Zoom, Slack, Asana, etc.) to keep projects moving forward; unique Slack channels that encouraged employee connection even when remote (e.g. channels for dog lovers, music fanatics, etc.); protocols for safety; and a policy that employees still aren’t required to come into the office if they don’t feel safe.
Pattern is the category leader for global ecommerce and marketplace acceleration. Since its founding in 2013, Pattern has grown profitably into a global ecommerce powerhouse by helping leading brands achieve accelerated growth on D2C websites and across hundreds of global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, JD, and Mercado Libre.
1441 W. Innovation Way
Suite 500
Lehi, UT
Internet/E-Commerce
David Wright
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