Petfolk is veterinary care that puts you and your pet at the center of a care community. Founded and led by expert vets, we’ve made everything about pet care more clear and convenient, empowering you to make the best decisions for your best friend. With scheduled on-site visits and middle-of-the-night telehealth, Petfolk is with you every step of the journey.
201 Camp Rd., Ste 104, Charlotte, NC
Employees at Petfolk have a positive vision for the future because we’re united by a shared commitment to make pet parenting easier and more joyful. Our ambitious goal to reshape pet care is no small feat, but our dedicated team is working to transform the experience for both pet parents and veterinary professionals alike. By fostering a culture of encouragement, transparency, and continuous innovation, we’re not just improving services; we’re setting new standards for pet care. This shared vision drives us forward, ensuring a brighter, more supportive future for pets, their owners, and the veterinary community.
Our company values align seamlessly with our employees because we meticulously select individuals who demonstrate these principles from the start. Our comprehensive interview process evaluates not just technical skills but also interpersonal qualities and value alignment. At Petfolk, we cherish teamwork, respect, continuous learning, and embracing diverse perspectives. Beyond hiring, we actively seek feedback from our team and regularly check in to gauge their feelings about their positions, teams, and managers. These practices ensure our values resonate deeply, guiding us towards enhancing pet care and fostering a supportive environment where every member feels encouraged and connected.
Our CEO, Dr. Wystrach, embodies our company values not just in leadership but also in practice, regularly serving as an associate veterinarian in our clinics nationwide. Her genuine love for both humans and pets shines through as she makes it a point to know every employee by name, fostering a unique culture of hospitality within the veterinary industry. Dr. Wystrach’s hands-on approach and unwavering commitment to excellence demonstrate that no mountain is too high, no goal too lofty. Her passion for creating a transformative pet care experience and empowering every member of our team underpins the essence of our mission at Petfolk.
We show respect and ensure all voices are heard at Petfolk by actively engaging with every team member’s feedback. Our CEO, an actively practicing veterinarian, regularly picks up shifts to understand the teams and their challenges firsthand. This unique approach provides invaluable insights, guiding strategic decisions and fostering improvements in our workplace. Through employee surveys, we capture essential feedback, leading to impactful changes and enhanced communication. Our commitment to transparent dialogue is further demonstrated by our three standard newsletters, ensuring seamless communication and that every idea and voice contributes to our mission, reflecting our dedication to the well-being of pets and their caregivers.
At Petfolk, employees collaborate across our company by living our core value of ‘Winning as a team.’ We place teamwork and mutual respect at the heart of personal and collective success. Embracing diverse perspectives, we cultivate empathy and respect, strengthening our service to pet parents. Lifelong learning is key, propelling us to constantly enhance our skills and support each other. Every role is essential, every voice matters, because we believe in progressing together. We’re not just a team; we’re a community, dedicated to making a meaningful impact in the lives of pets and their owners.
Petfolk offers a suite of unique benefits, bonuses, and compensation to our team, including market-leading pay and company equity. We support our teams with loan repayment, offer comprehensive health insurance covering medical, dental, and vision at 100% for full-time employees, and ensure financial security with retirement savings options. Our no non-compete clause, generous PTO, paid holidays, and parental leave emphasize work-life balance. We invest in professional growth through development funds, Fear Free certification, and cover licensure and membership fees. And of course we are going to take care of their best friends too! We provide significant discounts on pet services and products, alongside support for pet parenting through pawternity and pet bereavement opportunites.