PlumeX

Everything at Plume runs on what we call the Plumian Traits — a set of principles that define how we work, how we treat each other, and what it means to do something the Plume way. These are not aspirational statements on a poster. They are the lens through which we hire, decide, and hold ourselves accountable.

We work in NST — Now Standard Time — because action matters. We ask “what should we do” instead of “what can we do,” because doing what’s right is non-negotiable. We seek truth by challenging our own decisions and the status quo, even when it’s uncomfortable. We bring relentless attention to detail to everything because we believe that if something is worth doing, it’s worth doing exceptionally well. Innovation means we challenge tradition and create our own mold rather than following industry convention. Focus means we move with intention, not just activity. And we deliver on time, on spec — what we promise, when we promise it.

Woven through all of it is PlumeStrong — our commitment to doing good in the communities we live and work in. Across five pillars — Health & Wellness, Education & Equality, Efficiency & Sustainability, Science & Technology, and Security & Privacy — we give our teams meaningful ways to make a material impact beyond the product. Doing good is not a campaign at Plume. It is ingrained in who we are.

Dan Herscovici leads Plume with the urgency of a founder and the discipline of an operator. Under his leadership, Plume has grown into the world's leading SaaS experience platform for Communications Service Providers — powering more than 450 ISPs across the globe and delivering the kind of organizational rigor it takes to execute at that scale across six countries simultaneously.

What distinguishes Dan as a leader is his conviction that culture is a business strategy, not a side initiative, ensuring that Plume builds something people want to be part of for the long term. That kind of intentional leadership is felt throughout the organization.

Respect at Plume is structural, not incidental. It starts with how we hire: every Plumian is brought on based on how exceptional they are at what they do — nothing else factors in. That principle extends into how we develop people, how we compensate them, and how we create space for every voice to be heard across a genuinely global team.

We listen deliberately, and employee feedback now drives real priorities, from how we communicate across time zones to how we develop our managers.

We invest in people’s growth in ways that go beyond standard development programs. Our patent submission support and incentive award program rewards intellectual contribution directly — if you have a breakthrough idea, Plume supports you in protecting it and recognizes you for it. We offer immigration support for international employees because we believe that bringing the world’s best talent to Plume means removing every barrier to their being here. And our 95% performance review completion rate reflects a culture where people take accountability seriously — because they trust that the conversation is worth having.

Plume’s culture is global by design and human at its core. Our teams span Palo Alto, Ljubljana, Wroclaw, Zurich, Tokyo, Hyderabad, Taiwan and beyond — and what holds us together across every time zone is a shared set of values and a genuine belief that the people around you are worth showing up for. Employees describe a workplace that is “supportive and collaborative,” where they are “trusted to manage their work and make decisions” and where “everyone is genuinely willing to help each other succeed.” That is not a tagline. Those are the words our people used to describe their experience, unprompted.

We make space for both the work and the person doing it. Online and in-person team events bring Plumians together across offices and remote locations. Local country leaders organize moments of celebration and community that reflect the culture of their region — whether that’s a team event in Ljubljana, a milestone celebration in Hyderabad, or a recognition moment in Palo Alto. We do not export a single culture and expect everyone to adapt; we build a shared culture together and let it show up authentically everywhere.

We reward our global team with benefits designed to support the whole person — not just the employee. Our philosophy is that the best work happens when people are healthy, financially secure, personally supported, and genuinely excited about growing in their careers. Benefits may vary by region, and we continuously evolve our offerings as the needs of our people evolve.

On the health and wellbeing side, we offer competitive and comprehensive medical, dental, vision, life, and disability coverage, along with FSA/HSA options, a health and wellness reimbursement program, and an Employee Assistance Program for additional mental and personal support. Parental leave is generous, because we believe the people who build Plume should have the time and space to build their families too.

Financially, we offer retirement savings contributions, a monthly data or phone allowance, a home-office setup allowance, public transportation reimbursement, employee discounts, and a referral bonus program. Our patent submission support and incentive award program means that when you have a breakthrough idea, Plume helps you protect it and rewards you for contributing it. We also invest in your growth through professional development opportunities and provide immigration support so that talent from anywhere in the world can build their careers here without barriers.

We believe flexibility is a form of respect. Remote and flexible work arrangements are available across the organization, and our generous vacation policy is designed to make sure people actually use it. At Plume, an inclusive workplace where everyone feels at home is not an aspiration — it is the standard we hold ourselves to every day.