RichmondX

At Richmond, our company values—Pioneering, Excellence, Efficiency, Integrity, and Respect—resonate with our employees because they reflect how we work and what we stand for. Our people are driven by a shared commitment to advancing science and improving patient outcomes, which aligns naturally with our pioneering spirit and pursuit of excellence.

Integrity, in particular, is fundamental to our work in clinical trials. Our teams are deeply committed to upholding ethical standards, ensuring data accuracy, and protecting participant safety at every stage.

We see these values in action every day: teams problem-solving to improve trial delivery, holding themselves accountable to the highest standards, and showing care and respect for participants and colleagues alike.

Our values are reinforced through training, leadership behaviours, communication, recognition, and day-to-day decision-making.

At Richmond, our CEO leads with a strong focus on pioneering progress and driving efficiency—two of our core values that shape the direction of the company. He plays a key role in setting ambitious goals, encouraging innovation in early-phase research, and championing smarter, faster ways of working.

His leadership prioritises continuous improvement, lean operations, and scientific advancement, which inspires teams to think proactively and challenge conventional ways of doing things. While not always highly visible in the day-to-day, his strategic influence is clear: pushing boundaries, streamlining processes, and ensuring Richmond stays at the forefront of clinical development.

Through this focus, he sets a tone of ambition, discipline, and forward thinking that cascades through the organisation.

At Richmond, we actively foster a culture of respect by ensuring every voice is heard and every idea is valued. Central to this is our commitment to open, two-way dialogue—led by robust “speak up” initiatives that empower employees to raise ideas, questions, or concerns without fear.

We’ve created multiple channels for open communication, including confidential reporting mechanisms, engagement surveys, and direct access to senior leaders. Managers are trained to listen actively and respond constructively, reinforcing a safe environment for honest discussion. Our flat structure and accessible leadership team make it easy for employees to engage directly and feel their input matters.

By acting on the feedback we receive and visibly recognising contributions, we show that speaking up drives real impact—and that respect isn’t just encouraged, it’s embedded in how we work.

At Richmond, collaboration is essential to how we operate, and we’re continuously strengthening it as part of our cultural evolution. Our teams work together across departments such as Clinical Operations, Volunteer Recruitment, and Project Management to ensure seamless trial delivery. Collaboration happens through regular cross-team meetings, joint planning sessions, and shared ownership of goals.

We encourage respectful, two-way communication and value input from every level—whether it’s through townhalls, functional meetings, or informal discussions. Our size allows for agility and access, meaning colleagues can easily reach out across teams to share expertise and solve problems.

While we acknowledge there is room to improve, we’re proud of the growing sense of unity and purpose that drives our work forward.

At Richmond, we provide a range of thoughtful and people-focused benefits that help create a rewarding employee experience.

Employees enjoy regular social activities fully paid for by the company, helping to build connection and morale across departments. We regularly provide free lunches and pastries—a small gesture that goes a long way in bringing people together and creating moments of shared enjoyment.

We also offer unique benefits designed to support well-being and flexibility. These include enhanced annual leave, class-leading medical insurance, and paid volunteering days. Employees have access to wellness initiatives, such as walking clubs, mental health support, and health and lifestyle discounts.

We continuously review our compensation and benefits to remain competitive and responsive to employee needs—ensuring our people feel supported, motivated, and rewarded for the impact they make.