We’re committed to a hybrid work environment, which has allowed us to hire exceptional talent from anywhere in the country. Being intentional about this model has helped our employees work across teams, whether they’re in one of our offices or working virtually. The language that our leadership uses prioritizes collaboration, Growth Mindset, and togetherness, which helps solidify our ethos at all levels of the organization: that we are a community of book lovers working together towards our mission. We have bi-weekly, virtual all-company meetings that celebrate examples of collaboration and impact, and regular emails from our CEO to the whole company highlight moments of book joy, company news, outstanding examples of collaboration, and other reminders. The themes of collaboration, breaking down silos, and togetherness all help keep us rooted in our mission, and this mindset is what drives results year over year.