being solution-oriented rather than problem-focused. Every TrueLayer team member is encouraged to elevate each other, nurturing learning and development for everyone. We encourage curiosity to drive exploration through in-person activities that drive collaboration, including workshops, on-sites, off-sites, team-building activities and hackathons. We have also provided tools such as Miro, Google Jamboards, Dropbox Paper, Google Docs and of course, Slack to support seamless collaboration in a hybrid working model. Finally, we encourage teams to run regular “retros” at a cadence that makes sense for their function to learn, iterate and deliver continuous improvement.
they believe our mission to change how the world pays. Together, we’ve focused on lowering costs and increasing innovation in financial services by increasing competition between providers. They are excited to make finance more accessible by exposing complex services as simple code, enabling any business to integrate and benefit from faster, more secure and lower-cost payments, unlocking opportunity and growth for everyone.
giving people autonomy and empowering them to deliver and incentivising them around the impact they are having. As we’ve grown, we’ve found that we’ve gravitated towards four values that we look for.
One of those is Value People and that means working to elevate each other, nurturing learning and development for everyone. We encourage curiosity to drive exploration. We also have multiple Employee Resource Groups (ERGs: Women, DE&I, Pride) that are open to everyone. They provide a safe space for conversation and learning around differences. Each ERG is encouraged to present on various topics – during Pride month, for example, the Pride ERG held multiple sessions and panel discussions with guest speakers covering, Out in Tech and how to be an ally.
offering a variety of learning and development options. This includes a £1,000 for every employee to fund what they consider to be the most valuable and impactful for them such as courses, conferences or books. We also provide LinkedIn Learning courses across a broad range of topics, internal company training and up-skilling, and tailored training for employees who have become people managers.
we “walk the talk” with values that run through how we build products, how we collaborate with each other, and how we interact with our partners and clients. For example our candidate experience includes a standalone culture and values interview to have a more informal conversation on collaboration, giving and receiving feedback, and provides a forum for candidates to ask values/culture questions back to our employees. We celebrate employees who have demonstrated living the values in their day-to-day work, at both a department and company level, nominated by their peers. Finally, performance reviews include assessment on ways in which employees live our values.
encouraging each department and their teams to discuss preferences and set team best practices on ways of working to enable everyone to do their best work. On specific programs, we have established and funded multiple ERGs (Women, DE&I, Pride) that are open to everyone. They provide a safe space for conversation and learning around differences. Each ERG is encouraged to also present on various topics to the company – for example during Pride month that ERG organised guest speakers and collaborations with Out in Tech.
Leading by example and setting the tone expected of all TrueLayer employees through open and honest communication. Francesco sends a weekly email to the company covering progress and big news, the themes / topics that top of his mind, insight into meetings he’s held, all with the view of providing clear direction, context and connection to our values:
– Valuing People and different points of view
– Think Big: well.. the mission of the company? 😉
– Owning it: owning decisions and the way forward scaling the company
– Opening Up: always being transparent
– Enjoying Life, encouraging work-life balance and personal wellbeing
– Open up allowance – A £500/ quarter budget to visit colleagues and work from our offices in other countries
– Hybrid, Remote-friendly policies
– Work from anywhere scheme, allowing for max. 90 days abroad, yearly
– 12 fully-paid wellbeing days a year (on top of the holiday allowance)
– Flexible maternity/paternity model – all new parents (including adopted children, those carried by surrogate and foster parents) receive enhanced parental leave from TrueLayer, with everyone eligible for the full paid leave from the day they join.
– Mental Health Membership
– Employee Referral bonus
– Free weekly lunch allowance
As a hybrid, remote-friendly firms, we have the following policies in place:
– ⏰ Flexible Hours
– 💰 Allowance for home office setup
– 📈 Co-working space access to hires not in main office hubs
– ✈️ Work from anywhere scheme, allowing for max. 90 days abroad, yearly
– 🌍 A £500 per Q Open up allowance to visit colleagues and work from our offices in other countries.
Collaborating in-person is part of TrueLayer’s DNA and so our main hub offices are becoming culture spaces and destinations of purpose: places that can serve as a social anchor to facilitate connections, enable learning, and foster collaboration.
At TrueLayer, we’ve built a global open banking platform that’s changing the way the world pays and so much more. We make payments and refunds instant, account data accessible and onboarding effortless — all so innovators in every industry can create simpler, safer, more seamless experiences for their customers.
To date, we’ve raised $270 million from investors including Stripe, Tiger Global, Addition and Tencent. We’ve got offices in London, Milan, Dublin and Sydney. And millions of consumers use TrueLayer to pay online, whether they’re investing through Freetrade, banking with Revolut, or buying a car from Cazoo.
Our vision is a financial system that works better for everyone: for businesses, banks and everybody. Which means we’ve still got a lot to do — and is why we need you. So if working at the forefront of financial technology and transforming how people transact speaks to you, speak to us.
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