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Founded in 2020 with a full banking licence and backed by some of Silicon Valley’s most iconic investors, digital bank Zopa is building the Home of Money.
This is a place where financial products deliver good value and managing money is made effortless; deep and long-lasting relationships mean customers are left confident about their choices.
Zopa seamlessly blends the agility of digital banking with 20 years of lending expertise - having lent more than £13 billion to consumers in the UK to date.
It is reliable as a big bank, as helpful as a challenger bank but with more peace of mind than both. One of the UK’s highest rated and most celebrated financial brands, Zopa was again voted the UK’s best Personal Loan Provider and best Credit Card Provider at the 2024 British Bank Awards.
Zopa Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
4 recognitions across 3 years
Our company values are 'In it together', 'Customer Champions', 'Fearless choices', 'Walk the talk' and 'Win smarter'. We bake them into everything we do at Zopa. Our monthly Homegrown Heroes nominations need to include how the nominees have embodied one or more of our values in their work, and our bi-annual performance review process assesses how an individual has demonstrated our values in their conduct & projects.
On a macro level, Jaidev's upbringing has shaped Zopa as it is today. Coming face to face with the darker side of lending in India, Jaidev wanted to build a bank that does the right thing. This led us nicely to our home of money ambition, creating that warm feeling and win-win moments for us and our customers, backed by countless award wins for our products and a 4.6 out of 5 on Trustpilot.
On a day-to-day level, Jaidev consistently brings an openness and respect which can be felt across the organisation. Jaidev trusts that Zopians are experts in their fields and listens to their guidance be it related to the People team, software development, marketing or IT. This empowers staff to do their best work and allows Zopa always to bolster a flat hierarchy where all viewpoints are important and listened to. Jaidev sits at a different desk each time he visits the office, allowing him to check in and help with different teams and make himself easily available to any who need it.
'When I share my opinion, it is valued' is one of the questions we ask in our biannual employee engagement survey. In June 2025, 75% of Zopians gave a positive score.
We’ve worked hard to assess the areas where we needed to make improvements and as a result, we rolled out specific manager training and companywide training on neurodiversity in the workplace and how to ensure Zopa is a company where everyone feels comfortable to share their ideas in their preferred manner of communication.
We’re continuing to improve our DE&I by collaborating with specialist diversity training providers and experts at T-Minus to deep dive into how we can continue to build a more inclusive Zopa. This follows successful employee groups such as our Women in Business Network with 120 members, a Trans Advoacy Group, and a D&I Forum that brings Zopians from a variety of backgrounds together.
We launched a new Zopa Purpose at our End of Year event in 2024. Zopians are working together to build The Home of Money. This refreshed purpose has enabled Zopians to collaborate across the business to achieve the ambitious goals we have for the bank year on year, with a renewed clarity on how we go about it.
A recent example of this is the creation, design and launch of our current account 'Biscuit by Zopa'.
Collaboration was key, with daily stand-up meetings for a cross-functional set of stakeholders and active Slack channels for live problem-solving. Zopains jumped in on every little detail, even when outside of their remit. This ensured Biscuit not only got over the line but was compelling enough to drive 10x sign-ups compared to our beta period.
The positive results show in the publicity of Biscuit, with 465 press mentions to date, a positive response on social media led by 13 influencers, and internal comms on launch day, including a watch party for interviews on ITV and CNBC. This led to a lot of positive verbal employee feedback that the launch made them 'proud to work at Zopa'.
On top of our competitive compensation & reward packages, we aim to ensure that no matter your personal circumstances, you can find a benefit that supports you. Buying a house? We offer a free bespoke Zopa x Charles Cameron mortgage advice process. Starting a family? All new parents (Maternity, pregnancy, paternity and adoption) eligible for equal 16 weeks full pay. Just bought a house? Make use of our subsidised will writing service with James Mckenzie. Suffered the loss on a beloved pet? On top of our 3 weeks fully paid Bereavement Leave, you can take 2 days off for a pet. Have family abroad? Make use of our 120 days work from abroad policy – with no change to compensation.
zopa is an excellent company for you to dive right into the thick of things and collaborate with colleagues at the top of their field on innovative and exciting products. you can start your journey here through our grad scheme or with one of our many entry level positions in our operations team. or take a look at some of the many mid-level and senior open roles on our careers site if you fancy becoming part of the team at a fast-paced fintech with big growth ambitions. whilst here, we look after you well. from our ‘designed from scratch’ new offices in canary wharf (opening november 2025) with your every need catered for, to our comprehensive compensation and reward packages, we have our people front and centre here at zopa.
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